InterContinental Paris Avenue Marceau
What We Love
- The playful, eclectic decor throughout the hotel, care of French interior designer Bruno Borrione
- Nespresso coffee machines and Agraria bath products in the guestrooms
- Le M64, the hotel’s hip restaurant, helmed by Edward Uchiyama
What To Know
- The hotel is just steps from the Arc de Triomphe
- Some suites have private terraces overlooking the Paris rooftops
- There’s a small fitness center on-site
- Free WiFi
- Handicap Accessible
- Kids Club
- Room Service
Forget everything you thought you knew about the InterContinental brand. With just 55 guestrooms, this boutique property features a playful design by Bruno Borrione, with funky wall murals, Pop Art–inspired throw pillows and wallpapered ceilings. At night locals gather at the low-lit restaurant, Le M64, which serves contemporary European dishes out of an open kitchen. There’s also a small fitness room where guests can request spa services, including deep tissue massages. And while the property doesn’t have grand public spaces or soaring views, its setting in a restored private mansion is quintessentially Parisian.
In the Area
Situated near the Arc de Triomphe and the Champs-Elysées, the InterContinental is a wonderful jumping-off point for exploring the gems of Paris. It’s a short metro ride to the backstreets of the Marais, known for its one-off boutiques and restaurants as well as the newly refurbished Picasso Museum. Stroll the banks of the Seine in the early evening, watching the locals quaffing wine and eating bread and cheese. Or devote a day to take in the Louvre, then stare up in wonder at the Eiffel Tower, a charming cliché if ever there was one.
How to Get There
Just spent 5 nights at this hotel that is in an excellent location to access all the sights of Paris. Service there was helpful, rooms clean and good room accommodations. There is a great place down the street for breakfast or takeout lunch. Was very pleased with our stay at this property!
We checked into this hotel after another lovely few days' stay at the London InterContinental hotel at the O2. Which is probably one of the best InterContinental hotels we have stayed in. With consistently excellent service and cleanliness,and a well designed and maintained facility. The Parisian Avenue Maceau unfortunately does not quite live up to the expectation of the intercontinental brand.
First of all our entire hotel room floor reeked of heavy cigarette smell. We are non smokers and as such requested a non smoking room and we were supposingly in a non smoking room. This unfortunately exposed my family to second hand smoke with its' short and long term health hazard in addition to the noxious horrible stench.
We were supposedly "upgraded" because of our Ambassador status. However the bathroom was completely impractical and non usable. The toilet seat was placed too high and was faced only a few inches away from the shower stall which means it was impossible to sit on without your face/body touching the glass walls of the shower. We had to resort to using the lobby toilet situated in the basement after smacking my head twice at prior attempts to use the room toilet. I did request a bathroom design change, but the reception staff said nothing else was available, so even at 3am we had to resort to the basement bathroom.
Needless to say this has spoiled my experience at this hotel. Basic requirements for clean, breathable air and ability to comfortably use the bathroom without fear of head injury don't exist, even for a premium brand and at a premium service, then that is very disappointing.
While the staff are nice they are in an impossible position, trying to sell a product that is sub par relative to the brand/image it portrays. I would not recommend it and for sure would not be coming back. There are way too many hotels at the same price points with probably better offerings and service than this one. While we are loyal Intercontinental customers, this particular property does not live up to the basic standard of any reputable hotel, let alone the Intercontinental brand.
The boutique hotel claim does not mean poor design that comprises basic function and I have stayed in a fair share of boutique hotels in many cities and country. A place is rendered useless if the toilet is non usable.
We just returned from a 3 night stay at this property. I have to be honest, it was an outstanding experience with extraordinary staff. Having never traveled to Paris, we had no idea what to expect. Upon exiting the metro, we were in front of the impressive Arc de Triomphe, and about a 3 minute walk to the hotel. This hotel is the smallest of the Intercontinental properties, but the staff has the biggest heart. From the moment we entered, we were warmly greeted and treated like friends. The staff at this hotel are passionate about their city and it is infectious. We want to commend Samir, who works at the front desk. He ensured a smooth check in, and made every effort to accommodate us in any way he could. Matthew, the hotel manager, was also amazing. We spoke to him at length and he, too, was professional, warm, and accommodating. The room itself was immaculate, the views spectacular, and there was every amenity imaginable in the room, and whatever you may have needed was readily available with just a quick call to the front desk. Henry and Charlie in the restaurant work tirelessly to ensure that each guest has exactly what they need, and they, too, were lovely to chat with, even at 10:30 pm when we wanted dessert after happily walking more than 10 miles throughout the city. Even after a long, exhausting day, these gentlemen had smiles on their faces and were happy to assist us. Finally, we must commend Bartosz, who works at the concierge. He was incredibly helpful in showing us the best ways to get around the city, how to get to the best shoppes at the best times, and where to eat in a non touristy area. We did not want to leave, and felt as though we were treated like family. We loved Paris, loved this hotel, and most importantly, loved the staff. Thank you so much for a wonderful stay. :)