What We Love
- The hotel’s impressive art collection, which includes an original Turner painting
- The 16th arrondissement location, close to the Champs-Elysées and Avenue Montaigne
- A rooftop terrace restaurant with Eiffel Tower and Champs-Elysées views
What To Know
- Free WiFi
- The Raphael Restaurant is a splurge
- Breakfast isn’t included in the rate
- Free WiFi
- Parking On Site
- Room Service
This grand family-run gem was built in 1925 and still maintains an allure that has made it a perpetual VIP magnet. Located two blocks from the Arc de Triomphe, the 83-room palace is filled with Renaissance-style artworks and artifacts from the family’s collections, along with Old World splendor in the form of Oriental rugs, wood paneling, hand-painted tiles, and trompe l’oeil walls. Don’t miss the rooftop garden terrace and restaurant, which offers tasting menus with wine pairings and knockout views.
In the Area
Skip the standard tourist monuments for a taste of contemporary Paris at the intriguing Palais de Tokyo, an “anti-museum” in the 16th arrondissement dedicated to avante garde modern art: there’s also a garden, bookstore and café. Stock up on some of Paris’s hautest labels on ritzy Avenue Montaigne, lined with every big name from Nina Ricci to Gucci, then sip tea and eat eclairs at the old school Café Carette, with its gilded mirrors, classic rattan chairs and superior views of the Eiffel Tower.
How to Get There
suites were excellent. Majority of the staff doesn't care for guests. The spread for breakfast was pathetic. also staff didn't care for anything here. we are vegetarians but they didn't care for us at all. In fruits also very little options. overall not satisfied at all.
I cannot say enough wonderful things about this hotel! From the moment we checked into the hotel until our departure, every minute was magical! When I booked our room, I indicated that my husband and I would be celebrating our 30th wedding anniversary. Upon our arrival we were greeted with red rose petals scattered throughout our room and a heart of rose petals on our bed! How can you top that? Breakfast every morning in the beautiful dining room really put us on the right foot for touring and sightseeing. We had dinner and drinks at the rooftop bar on our last night. Olivier, the manager, made everything perfect for our evening! The food was delicious, the service was impeccable and watching the Eiffel Tower's light show was fantastic! I cannot wait to return to Paris and to the Hotel Raphael. Thank you for a wonderful and romantic stay! Merci beaucoup!
I don’t think people working here particularly in the breakfast restaurant should in hospitality industry, the service is absolutely unacceptable, you sit there an hour nobody serve you, even only you in the restaurant, the waiter can forgot your order and tell you reason without any sorry, they can boldly tell you because they are busy setting up table. Looks like they are not working for people but tables. Seriously I don’t believe this is 5 star hotel and the price paid is totally not worth it, the thing is I have stay here 7 days, every morning is disasters, maybe they attitude will be better if you speak French
We had a few problems while staying in this hotel.
Firstly, we arrived at around 1:00pm and the room wasn’t ready. They asked us to walk around until 3:30-4pm because they weren’t able to have the room ready any sooner. They didn’t even have a place open in the hotel for us to relax so we had to walk around and sit in the lobby waiting.
We finally got to the room to relax and one of the cleaning crew knocked on the door asking if we wanted them to clean the room... we just walked in and it was cleaned already! Not only that, they don’t even give you enough time to walk to the door and they already started opening it! (The DND sign was on the door btw).
Next my husband wanted to take a shower after traveling the whole day, and we didn’t have hot water! We needed to call them twice and they said that they were having a problem with it and are trying to fix it. We had to wait until the next morning to shower because they couldn’t fix it until the following day!
The next day, we asked for them to fix/clean the room and change the sheets while we were out touring and we got back 5-6 hours later and it still wasn’t done!
The worst part, when we complained to the reception she apologized and agreed with us, saying that management is cutting down on costs and that is why we aren’t having an enjoyable time!
You should NOT be calling yourself a five star hotel nor charging the prices you’re charging if you’re going to cut costs and make your guests stay unenjoyable!
They didn’t even offer us anything to compensate.
In conclusion, I would stay somewhere else.
Location is terrific. Two blocks from the Arc de Triumph and the Champs Elysee. Roof top lounge offers a magnificent view of the Eiffel Tower at night, although I was charged 29 Euros (at the time equal to $34) for a glass of red wine. The staff was terrific, particularly one of the concierge staff, Paul. His help in getting a transportation issue resolved was above and beyond.