COQ Hotel Paris
- Free WiFi
The name alone, short for “Community of Quality,” reveals a lot about what this 50-room debut delivers in Paris’s quiet 13th district. Designed like an intimate guest house, C.O.Q. is thoughtfully decorated while still feeling lived in: contemporary and vintage pieces mix as if collected over time, while textural elements including merino wool throws, rattan chairs, oil paintings, and honeycomb-shaped mirrors add depth to the spacious yet spare rooms. There’s a unique sense of comfort, too, in the multi-use lounge, where a café serves light bites, a transitional corner is used for board games and movie screenings, and a tiny shop sells collectible souvenirs.
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Fantastic hotel, Uber cool furnishings and vibe. Location not as central, but certainly worth the extra journey time to enjoy it. Staff were welcoming and friendly. Breakfast and drinks were superb. Enjoyed the experience.
We throughly enjoyed our stay at this cozy spot close to the 5 & 6 train. If you are comfortable using the metro (we are New Yorkers) then this is the hotel for you! About a 10-15 minute train ride to all the major attractions and very easy to transfer to the Airport bound trains. We loved the design of the hotel, very chic! Very clean, and super friendly staff! I left my adapter at home and they were kind enough to let me borrow one! (You saved me from an awful hair day, thank you!) They also do a complimentary glass of wine from 6pm-8pm and have a coffee station that you can use anytime of day! Stay here, you won’t regret it!
Just stayed 2 nights in this hotel and I loved its simplicity, style, location, staff, room, lounge area and breakfast. The only thing I was a little disappointed in was the small selection of food on our arrival back from the first day, tired and hungry, there was a small selection of wholesome snacks, as they don't have cooking facilities, and the food has to be preordered..we saw others eating it and it looked delicious , again wholesome and home made. I hesitate in recommending it as it is a jewel in a sea of expensive and crapy Parisienne hotels. Strangely the staff were lovely, all of them!, an achievement in Paris where redness seems to be norm. Bravi.
It's pretty obvious the vast majority of reviews of this hotel on the internet are written by the management. At first it comes off as chic in an odd way, but then it's clear it's more about marketing than the hotel itself. There are even weird signs everywhere encouraging guests to post photos on social media with the message, "Be a good part of the community."
True, the room are cute. Like many boutique hotels it's designed to look like a nice apartment rather than a hotel. The bed is also more comfortable than most hotel beds. However, I was shocked when I arrived because the room was by far the smallest of any hotel room I've ever stayed in. You have about one meter on either side of the bed and half that in front of it. The door to the toilet doesn't even fully open. This isn't what I'd expect for a room that goes for €350 (I paid €190 and was "upgraded", although even that was on the high end for the 13th).
The worst part is that you can hear literally everything in adjacent rooms and the hallway. I don't just mean voices...I'm certain the people next door can hear my keyboard as I type this. My neighbors had a child throwing a tantrum and it made it impossible for me to even talk on the phone.
The heat was also broken. I called the desk about both that and the noise and the receptionist came up to my room and proceeded to talk over me for half an hour, causing me to miss my dinner plans. The entire time he was referring to me, a woman, as "sir". His rudeness was so outraging I had to ask him to leave without solving any of my problems before I started screaming at him. I can see now why they make you pay for the entirety of your stay at check-in: otherwise I would switch hotels after the first night.
I am one of the COQ's best customers with 20+ stays, but the COQ lost my business. The COQ is owned by 2 sugar heirs,whose designers had a clever concept - "Community of Quality" ["COQ" - Rooster] - highlighting quirky decor and chickens that got lost when the hotel became a cash machine for the owners' new upscale venture.
I am genuinely fond of the staff who try their best. Staff turnover has been significant an reallocated, and it shows.
The mascot pet silky chickens are dead (1) or "rehomed" (3). The flea market decor remains, but the cool clientele is vanishing. The "Community of Quality" concept exists largely in merchandising and graphics.
During the week, photo and film shoots often leave guests with nowhere to sit. At weekend breakfast, you can struggle to find a seat. Corners are cut to economize - 2 strips of bread with your egg instead of 3. Fixtures often don't work: USB outlets, heating/AC and shower fixtures - and don't expect any help with this.
My cell phone died last year when the USB outlet typically didn't work. The managers suggested I plug it into the TV and leave the TV on overnight for the phone to recharge. SERIOUSLY? This is NOT an answer. They forgot to mention they have a charger at the front desk, which I subsequently use, since the USB outlets rarely work.
The COQ had 4 pet silky chicken mascots - 1 dead, and 3 "rehomed". The hotel's showpiece chicken coop stands empty.
Like so many pet buyers, the hotel bought these lovely chickens without sufficient thought or planning. All pets require care, attention, a good varied diet, and veterinary treatment, which they did not get.
The first 2 chickens were the hotel stars. In Summer 2017, when I saw one of chickens was visibly sick, I told the management, and I promptly put "Ginette" on antibiotics. I instructed the staff how to give antibiotics when I left, and advised they take the birds to the vet, which they didn't do. There was no follow-through. The bird I treated by hand survived. The second bird "Philomene" died. No vet care. (NOTE: I am not a vet but I am a longtime, experienced and successful bird owner.)
A few months later, the hotel decided to buy 2 more chickens. I said 3 total chickens would be inadvisable due to noise. Did they listen? NOOOOO... and like all pets who don't get enough attention, chickens can be noisy.
On multiple visits, I alerted the staff that all 3 chickens had colds, and needed vet care together with info for the excellent vet one block away. Hotel did nothing.
In April 2018, I arrived and found an empty chicken coop. All three were so sick they were taken to the vet. Finally.
Unfortunately for the chickens, management priorities shifted a key resource to their posh new hotel. The person previously allocated to care for the chickens was assigned to room cleaning. No time for chickens.
In late 2018, the hotel packed these remaining 3 urban chickens off to the country, saying they were too "noisy" and "unsanitary. " The sad truth is that with proper attention and care, chickens - like all pets - are quiet and clean. This says more about the management than the chickens.
I spent hundreds of dollars on avian veterinary medications, vitamins and supplements that the COQ Hotel did not supply for its own pets. Yes, the hotel comp'd breakfast and a glass of champagne to offset my expenses, but this should not have been so.
A stuffed rooster, an empty coop, and chicken graphics are the only remains of the chicken theme.
At the hotel's expressed request, I previously wrote a stellar review on Trip Advisor - much of which was incorporated onto the hotel site - which I am retracting.
Sorry, I cannot patronize a hotel that banks on a thin image and prioritizes its cash volume over quality, clientele, service - and care of its pets.
Hopefully, the COQ Hotel can recapture its original spirit and vision. But I don't count on it.
Au revoir, COQ. Thanks for the memories.