4.5
Very Good 417 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

Amenities

  •  Bar
  •  Free WiFi
  •  Gym
  •  Handicap-accessible
  •  Parking On Site
  •  Pet-friendly
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chair restaurant home Dining Bar coffeehouse set dining table

Overview

Location

With a stay at AC Porte Maillot Hotel in Paris (17th Arrondissement), you’ll be minutes from Palais des Congres de Paris and close to Arc de Triomphe. This 4-star hotel is within close proximity of Parc Monceau and Eiffel Tower.

Rooms

Make yourself at home in one of the 164 guestrooms featuring MP3 docking stations and LED televisions. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include laptop-compatible safes and complimentary bottled water, and you can also request cribs/infant beds (complimentary).

Spa, Wellness & Premium Amenities

Enjoy the recreation opportunities such as a fitness center or make use of other amenities including a television in a common area.

Food & Drink

Take advantage of the hotel’s room service (during limited hours). Quench your thirst with your favorite drink at a bar/lounge.

Business & Travel Amenities

Featured amenities include a business center and complimentary newspapers in the lobby.

How to Get There

AC Porte Maillot Hotel
6 Rue Gustave Charpentier
Paris, 75017 France

Reviews

4.5 Very Good 417 Reviews
Hotel is nice staff quality is not consistent
Reviewed 4 days ago

I was greeted and checked in by a super nice staff on 9 Oct 2018 she was friendly and told me all need to know in Paris. But no room upgrade neither does the hotel has a lounge.

My room 508 was small but quite nice. Double solid window stop the noise of heavy traffic from the highway. I can see Eiffel Tower from the window. The refrigerator doesn’t work, my beers stored in it never get cold since day one so I had to go to bar asking for ice every night to drink my beer with ice. Only European two round holes outlet and no USB outlet, so if you’re from US, make sure you bring your own adapter.

When running shower, it created a very loud high pitch sound.

The free breakfast for platinum member was rather confusing among the staff. First morning 10 Oct I was told nicely only pastry and beverage is included for platinum and the guy was nice. But 11 and 12 Oct I was asked to pay and made me to go to reception to straight out my free breakfast. Staff especially the front desk were very rude and unprofessional.

No welcome gift offered.

Free bottle water was only given once for your entire stay, they asked me to buy for my 4 other nights if I want them.

On the day checking out, the reception nicely called a taxi to CDG, although he confirmed me the fare is €55, I was charged €62, not sure what’s the additional charge.

Overall a nice hotel but I don’t feel I was treated nicely enough as a platinum member.

A disappointing stay in Paris!
Reviewed 7 days ago

We stayed in the hotel for two nights and feel strongly enough about our visit to write this review.
Whilst being aware that the cost of hotels in any city is bound to be high, the rates of this Marriott far exceed the standards offered.
The air conditioning in the room was inoperable, in spite of the temperature being between 23 and 26 degrees, and the heat in the room was stifling. The twin beds are so narrow that when you turned over your leg fell off the bed.
The breakfast, which costs around 22 euros, is very poor value as well as being chaotically organised. People have to wander all over the bar area to locate what they are looking for. The staff worked hard and were expected to deal with an impossible number of people.
We had to complain to the management about the state of the cleaning of the room as our coffee cups from the morning had not been removed, and the coffee sachets and paper cups had not been replaced.
The kettle and coffee machine only worked if you put the main light on, which we only discovered by chance, having fiddled about for some time trying to get them to work. A note to this effect would have been helpful as the lights are not necessarily required in the morning.
We have stayed in Paris on several occasions in different types of accommodation, and have travelled extensively, but have never felt quite as ripped off as we did after our stay here.

Stay Only if you want SPG Hotel
Reviewed 1 week ago

Decent enough hotel but you can do so much better in Paris for the same amount of money. Rooms were good sized though I found separating the bathroom from the toilet awkward. A 10 minute walk from metro station there are more convenient hotels nearby. Restaurant and bar were okay though the service was slow at times. You do get American amenities like an iron here but again you can find more convenient hotels that offer the same.

Too many problems
Reviewed 2 weeks ago

The actual room size and bed are not bad.
The good pretty much stops there.

The WiFi with the 10 euro per day upgrade is almost nonexistent. It will occasionally work very slowly, then not at all. I called about it and they said the technician is not in but they would check it the next day. The next the it was still the same so I called again and received the exact same response.

The phone in the room has all the normal express call buttons, except none of them work. There was no card to tell me what to dial to call the front desk or anywhere else. I had to look at my reservation to find the hotel phone number to call the front desk!

There is no coffee maker in the room, only a tea pot and instant coffee.

The 22 euro breakfast buffet is inadequate. I waited for 5 minutes for them to bring fresh scrambled eggs. Where they arrived, they where cold.

The second day they didn’t leave any face cloths or toilet paper.

The location is Not as good as many reviews imply.

4th Stop on our Round The World Trip
Reviewed 2 weeks ago

AC Hotel Paris Porte Maillot, Paris - Marriott Luxury in Romantic Paris – This hotel is far from being Luxury!!! We have visited Paris at least 7 times over the years and Love the city – This is the worst Hotel we have ever stayed in. The room was
Average, had a damp smell, the curtains were hanging off the runners and hard to work, and there was no view at all. It didn’t get any better the first morning we came down for breakfast – at 7.30am, as we were warned that the hotel was full
Because of a conference. It was a mad house the small area was full, and all the food was nearly gone – the manager approached us and apologized, and asked if she could get us something and send it to our room – she also told us that we were
One of only 2 private guests at the hotel – the rest of the rooms were booked out with the people attending the conference. We thanked her for the offer, but decided to try to get something in a nearby café. The Hotel doesn’t even have a
Restaurant. They did their best to try and make our stay bearable, but every night we had people coming back to their rooms at all hours of the early mornings, laughing very loud and we didn’t get one nights good sleep.
The worst experience we have ever had in a city we love – and we would never recommend that hotel to any of our friends – who travel extensively – like us.