The Grove Hotel
Amenities
- Free WiFi
- Gym
- Handicap Accessible
- Parking On Site
- Pool
- Restaurant
- Spa
Overview
Location
With a stay at The Grove Hotel, you’ll be centrally located in Boise, steps from CenturyLink Arena and Basque Museum and Cultural Center. This spa hotel is within close proximity of Egyptian Theatre and Eighth Street Marketplace.
Rooms
Make yourself at home in one of the 250 air-conditioned rooms featuring refrigerators and flat-screen televisions. Your room comes with a pillowtop bed. Cable programming and video-game consoles are provided for your entertainment, while complimentary wireless Internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Spa, Wellness & Premium Amenities
Relax at the full-service spa, where you can enjoy massages and facials. If you’re looking for recreational opportunities, you’ll find an indoor pool, a spa tub, and a sauna. Additional features at this hotel include complimentary wireless Internet access, concierge services, and wedding services. Getting to nearby attractions is a breeze with the complimentary area shuttle.
Food & Drink
Satisfy your appetite at the hotel’s restaurant, which serves breakfast, lunch, and dinner, or stay in and take advantage of room service (during limited hours). Relax with a refreshing drink at one of the 2 bars/lounges.
Business & Travel Amenities
Featured amenities include a 24-hour business center, limo/town car service, and express check-in. Planning an event in Boise? This hotel has 36006 square feet (3345 square meters) of space consisting of conference space and meeting rooms. A roundtrip airport shuttle is complimentary during limited hours.
How to Get There
Reviews
I found the customer service and communication to be severely lacking. Problem #1: I wasn't able to use the downtown Boise gift cards for my stay. My father asked to buy a gift certificate to the hotel for $500. He was told to buy the downtown gift cards. So, I book my hotel stay online and assume that since there is no place to use gift cards on reservations, I will simply be able to use them upon check in. No. I was told I had to call in after I got there. They would not reverse the charges on my card and apply them to the downtown Boise gift cards. The person at the front desk said he would talk to management about the problem, but I never heard from any management. Problem #2: I called the front desk to arrange for a shuttle to the airport. I was told it runs around the clock and just come down. I got there the following morning to be told they prefer to have people add their name to a list to pre-arrange travel. A reasonable request, but at no time did the front desk tell me I needed to do that when I called to arrange the shuttle. I had to call an Uber since the shuttle had just left and they didn't know how long it would until the next shuttle arrived.
I did enjoy the room, the wait staff, and the lobby area. But I wouldn't return because I got bad customer service, bad communication, and no follow up from management.
I really enjoyed our stay at the Grove Hotel. The perfect blend of conference and relaxing atmosphere. The health club is fabulous and there are plenty of nice restaurants in walking distance if you want to get away. The staff was very friendly and helpful and the rooms comfortable and modern
Comfortable rooms and great location. Close to many shops, restaurants, ice arena, and downtown Boise. The Capitol is nearby as well! Fitness center and pool are also outstanding. I would not hesitate to stay here or recommend to friends! ✨