4.5
Very Good 3329 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

What We Love

  • An enchanting hideaway in the quaint Taiwanese township of Shoufeng, TaiwanThe unique architecture of this fairytale-like resort
  • Taking a dip in any of the three cooling swimming pools
  • Heading down the lagoon in the evenings for a twilight boat ride

What To Know

  • The hotel is well located for travelers looking to explore Hualien and the East Rift Valley
  • 15 to 20-minute lagoon boat rides take you around the property's 16 bridges and 8 boat docks
  • Free WiFi is a bit slow
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Overview

An enchanting resort hideaway in a quaint valley of Taiwan, centered around a lagoon surrounded by picturesque greenery

The Lowdown

Tucked into a mountainous valley in Shoufeng, Promisedland Resort and Lagoon is a charming retreat that brings you a step closer to nature. The resort sports fairytale charm – towers with pointed roofs and stone buildings curving round an emerald lagoon. In the evenings, you can take a boat ride down the lagoon as the resort lights up for the night.
There’s plenty to do in and around the resort. Swim in one of the three lagoon-like swimming pools are scattered amidst the buildings, fringed by carved structures with hidden grottos and slides into the pool. Walk down red brick paths winding through picturesque gardens, or join in the evening celebrations in the restaurants where musical performances take place. Unwind in the hotel’s Yuro Spa or head to the nearby attractions such as Lichuan’s Clam Farm or the Water Baths at the calm beach of Hualien.
The resort’s charm and relaxing atmosphere has not gone unnoticed, in 2016 it clinched a TripAdvisor’s Travellers’ Choice Award.

How to Get There

Promisedland Resorts & Lagoon
No.1 Lisiang Road, Shoufong Town
Taiwan, United States

Reviews

Not what I remembered
changalang1989

I came here once maybe eight years ago with my parents, and I had such a wonderful time there that I told them that once I get married, I would want to come back and experience it with my husband.
Now I am married, we did come back to stay here for a night, and I have to say it both is and isn’t what I remembered. The rooms looked virtually the same as they did eight years ago, but it did seem eight years older. Weird stained debris on the wall, stained curtains, tiny ants crawling all over the sink and coffee maker, large spiders lurking in corners... I never quite felt comfortable in our room because of it.
I think we came during an off season so it was weirdly empty the whole time - they gave us an entire list of activities we could either do for free or pay money for, but it didn’t seem like you could do half of them either because they were in the morning/early afternoon only, and also because there weren’t enough people around to actually do it. For example, we wanted to pay for a ride in one of the bamboo rafts, however no one was there, and the rafts just sat abandoned there all day. Kind of eerie.
There was a dance and music performances during the day, and I kind of felt bad for the performers, because sometimes we were literally the only people there watching them, or it’d be like, we’d walk by and notice that they were literally playing in a room by themselves singing to nobody and it was so sad. They were really good dancers and singers, too.
The food was okay. We went to lira for breakfast and aroma for dinner, and aroma was pretty good - we got their seafood tofu and their golden kimchi and we’d recommend both. We also had their beef noodle stir fry, but I don’t recommend that because there were some VERY chewy tough pieces of beef that we had to spit out into napkins because they just were not edible.
Lira I have no issues with. Good selection of food, lots of variety, everything tasted great.
Lastly, the shuttle bus. Trust me, the shuttle bus if you can get it is the best way to get to the resort - if you’re coming from the train station, it’s about a 35 minute drive to the resort grounds, and for a taxi that’s pretty expensive. The shuttle is free for guests with certain rooms, or, at most, $5 USD. The only problem with the shuttle however is that they require you to call them ahead of time to reserve it - but the phone number is a Taiwanese phone number, so be prepared to pay international phone costs and also be confused at the phone menu that is completely in chinese. I recommend you just press 0 to talk to the staff.
The staff were really friendly. On the day we had to leave we called the staff to come pick us and our luggage up on the golf carts that they use to travel around the big resort grounds, and they sent this tiny lady who somehow managed to take both my and my husbands heavy 30 “ suitcases down a flight of stairs on her own. And then drove us back. And then loaded the luggage onto the bus herself without breaking a sweat. She deserves a golden star for her service, seriously.

Beautiful and so lovable place to stay in Hualien
sliu001

We were making a car roundtrip. This was our station in Hualien.It is a huge area with a lot of parking space.

At first, we parked at the front of the reception. After check-in they told us to park our car in the designated parking area. Right after parking, two golf carts came to pick us and our luggage up and brought us to our room.

The room was clean, mediterrain style. The room had an entrance area, followed by a big room with our bed, sofa and TV. The bathroom was nearly as big as our room with a shower, a bathtub, and two sinks. Curiosly, the free water bottles, tea and coffee set was in the bathroom as well. They also prepared for us refillable warm tea and red bean soup, which was placed at the couchtable - great service!

The included breakfast buffet was tasty. A lot of choices of western, asian and mediterrane cuisine. Same for the eveing buffet, which was not included but the price was reasonable.

It was a really nice and enjoyable stay, depite rain. Unfortunately we just stay for two nights. They have so many events, that can fill easily up to a month without repeating! We just made a boattrip through the resort, since we had other plan outside.

Defitnetly worth the money and defitnetly want to go there again!

Beautiful ground,
MK330

Had a lovely one night stay at Promisedland. We arrived late so we only had time to catch the evening show (a cabaret type show with dancing and singing) which was ok. Ground was beautiful, esp. when we got to see it on the morning cruise of (almost) the entire resort ground. Room was large and comfortable. Morning buffet breakfast had a good selection of Chinese and Western foods.