4.0
Very Good 437 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

What We Love

  • An enchanting hideaway in the quaint Taiwanese township of Shoufeng, TaiwanThe unique architecture of this fairytale-like resort
  • Taking a dip in any of the three cooling swimming pools
  • Heading down the lagoon in the evenings for a twilight boat ride

What To Know

  • The hotel is well located for travelers looking to explore Hualien and the East Rift Valley
  • 15 to 20-minute lagoon boat rides take you around the property's 16 bridges and 8 boat docks
  • Free WiFi is a bit slow
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Overview

An enchanting resort hideaway in a quaint valley of Taiwan, centered around a lagoon surrounded by picturesque greenery

The Lowdown

Tucked into a mountainous valley in Shoufeng, Promisedland Resort and Lagoon is a charming retreat that brings you a step closer to nature. The resort sports fairytale charm – towers with pointed roofs and stone buildings curving round an emerald lagoon. In the evenings, you can take a boat ride down the lagoon as the resort lights up for the night.
There’s plenty to do in and around the resort. Swim in one of the three lagoon-like swimming pools are scattered amidst the buildings, fringed by carved structures with hidden grottos and slides into the pool. Walk down red brick paths winding through picturesque gardens, or join in the evening celebrations in the restaurants where musical performances take place. Unwind in the hotel’s Yuro Spa or head to the nearby attractions such as Lichuan’s Clam Farm or the Water Baths at the calm beach of Hualien.
The resort’s charm and relaxing atmosphere has not gone unnoticed, in 2016 it clinched a TripAdvisor’s Travellers’ Choice Award.

How to Get There

Promisedland Resorts & Lagoon
No.1 Lisiang Road, Shoufong Town
Taiwan, United States

Reviews

4.0 Very Good 437 Reviews
非常糟糕的經驗 very bad experience
Reviewed 3 weeks ago

我們於上週六入住理想大地,星期日凌晨一點多,我老公要進浴室洗澡時,
看見一支老鼠在房裡地上爬,那樣的情況下只能撥電給房務人員請他們協助~
約15分鐘的時間房務人員才過來,過來檢查後,告知我們他有看到老鼠的蹤影了,
要求我們要整理行李更換房間,因他們要做消毒動作。
這當中,沒有任何的道歉或是什麼~只要求我們快點整理行李,當下房裡不只有我們夫妻倆,還有沉睡中的2個女兒!
我們只能匆忙整理收拾行李(房務在旁邊一直催促我們快點),我們只能請住在另一間房的朋友,幫忙協助我們抱孩子(孩子都在睡覺)。
看見老鼠已令人感受很不舒服了,花這樣的價格卻住到這樣的房間!!
最後要我們更換房間,也沒去體會我們兩個孩子正在熟睡中。
這更是受到很大的困擾,一句道歉的話也沒講,實在搞不懂。

後續我們移到了另一間房,裡頭的床並不是我們當初加價的2張大床,而是一般的2張中床,
雖然房型一樣,但感受已大大不一樣了。
且加價的部分也沒有退還給我們!

這樣的一個處理方式,實在很無法接受!
退房時櫃台人員也沒任何一句問候或關心~~

非常不推薦這間!

Long story short! It was about 1-2 am in the morning my husband saw a mouse running in the bathroom in our room...we immediately called the service center and it took 15 mins for them to come..they saw the mouse as well and asked us to change to the other room (they hurried us to pack and leave for the other room but our two little girls were sleeping!!). They showed no regrets, did not apologize nor care for asking about how we were afterwards. Besides, the new room we paid extra money for bigger beds but the new room we got was only with two standard twins and of course they did not refund us the extra! Very bad experience and I will not recommend this hotel to anyone.

Amazing room and lagoon here.
Reviewed 6 months ago

Spent two days here on our tour of Taiwan.
We were picked up from the train station on arrival and dropped off there.
It is 30 mins from the train station.
We are met at the hotel by the staff giving a Spanish welcoming dance.
Staff spoke good English and Jimmy brought our luggage to our massive room.
All rooms have a balcony that looks on to the lagoon.
You are allowed one 12 mins lagoon ride every day through the seven bridges.
We found it very beautiful & romantic...they really do look after it...visually great.
At 10pm every night the staff wave everyone good night from the lagoon on a boat
as guests wave back from their balconies.
A very nice buffet breakfast with Asian and Western dishes.
No shops near the hotel.
Two computers to use in the foyer.
A free evening cabaret and dance show in the marquee was good.
They gave a goodie bag of local cakes when we left which was a nice touch.
It's quite pricey but you can get good offers on hotel websites.
We really enjoyed it here.

Beautiful and relaxing resort
Reviewed 6 months ago

The staff is professional, courteous, patient and prompt. The service is impeccable, and thoughtful. They will even deliver a late afternoon/early evening hot tea along some desserts to your room everyday. Huge spacious rooms, our washroom there is bigger than our room that we had a few days later in Hong Kong! Modern amenities that are well maintained/kept. Housekeeping is very prompt and thorough.

The ground is beautiful, and building is beautiful Very happy with the hotel/resort. The only thing to be aware of: it's some distance from the city of Hualien. Taxi fare would cost about $425 NTD one way.

Resort
Reviewed 7 months ago

This is a resort with daily activities such as yoga, DIY classes, boat tour etc. There are gym, swimming pool, bars, restaurant etc.

We reached this resort around 9pm & need to leave next morning by 9am for the train. Hence, we don't have time to enjoy the activities. We have yet to try the breakfast.. Staff are extremely courteous.

The resort & room was the filming site of Taiwanese drama 醉后决定爱上你。

Definitely a retreat resort
Reviewed 7 months ago

We invited friends family member including kids to visit Hualien and spent two nights in Promisedland resort.

This resort is not only suitable for family trip but also good for couples.

What impressed me is not the beautiful river, but was their hospitality and responsiveness. One of friend's kid has food restriction (only want to eat certain kind of food), their staff tried their best to meet our expectations which was very considerable.

In the resort, they had lof of indoor and outdoor activities for us to join. Natrual park is a must-to-visit. They maintain the park very well.

Opportunity for improvement: slow check-in speed at concierge