Steigenberger Frankfurter Hof
What We Love
- Grand 300-room hotel built nearly 140 years ago but modern on the inside
- Michelin-starred Restaurant Francais with 17 Gault Millau comprises a dining room with fireplace, conservatory and terrace
- 10,000-square-foot spa features a gentleman’s barber, hammam, private spa suite and gym
What To Know
- Restaurant Francais is open for lunch and dinner Monday-Friday only
- Iroha Japanese restaurant is closed on Sundays
- Fee for WiFi access in public spaces and some rooms, free for Grand Deluxe category and above
- Pets are permitted for a fee
- The hammam is co-ed
- Free WiFi
- Handicap Accessible
- Parking On Site
- Room Service
Many would contend the Steigenberger is THE place to stay in Frankfurt. Built in 1876 and revamped after being shelled in 1944 during WWII, the hotel is equal parts lavish and luxurious and is home to four restaurants, two lounges and a terrace headlined by the Michelin-starred Restaurant Francais, and rounded out by popular Japanese joint, Iroha. The massive spa facilities run the gamut from Turkish bath rituals in the (co-ed) hammam and hot shaves in the gentlemen’s barber to advanced facial skincare and body treatments. The well-equipped fitness center offers training services with reservations.
In the Area
Those wishing to venture outside the gym may book three- to seven-mile customized running tours around Frankfurt. At a slower pace, the Goethe House and Museum of Modern Art sit within a 10-minute walk. During the Frankfurt Book Fair in October, the hotel’s Autorenbar sees many literati in town but if one’s visit does not coincide, the Literaturhaus offers a year-round fix of programs and events in the renovated Old Town Library, right on the north bank of the river. Across the water is Museum Embankment, home to a cluster of important collections, including Germany’s grande dame Stadel Museum.
How to Get There
Just checked-out after a 5 night stay here and honestly just feel like the prices here are a bit too high for what is actually offered and the level of service. I had pre-paid (a large amount!) for a Grand Deluxe Room expecting to be wowed, and honestly was disappointed with the room as it was really dark and faced an office building with no view. I was confused as I thought the Grand Deluxe rooms are supposed to have a decent outlook over the city. The room was ok but nothing special for that price. Maybe I had the wrong room?? There is no pool in the spa area, just a couple steam rooms and a sauna, and book your appointments ahead of time because they seem to have very limited availability and only offer certain spa services on certain days. Also, I had a few interactions with the staff that were quite awkward and rude. I’m a businesswoman who often travels alone, and when I arrived the bellman said to me: “where is your husband? Is he in your suitcase?!” Maybe a bit of a joke at my large suitcase but also totally inappropriate and sexist. Upon check-out, the concierge lectured me quite rudely for wanting to leave earlier than planned for the airport, for my trans-Atlantic flight, because it meant he had to phone my pre-booked taxi and ask them to come earlier or cancel. He informed me that I was being “not very nice” in doing so, even though it was just a regular taxi (not a hired car service or anything) and stated that the taxi driver had probably planned their whole morning around my 20-minute ride to the airport, and again that I’m a horrible person for needing to leave earlier. Totally inappropriate way to talk to a guest who just dropped over $4,000.00 at your hotel. Also, watch your mini bar bill - mine had over a page of false charges ( and I know they are false because they were all alcoholic beverages and I don’t drink). They removed the charges when I noticed it but how do you issue an entire page of false charges for someone who only stayed a few nights?? I wouldn’t stay here again and probably wouldn’t recommend it.
The hotel combines the old style and luxury with up to date comfort and service. Excellent location, a good restaurant, quiet rooms. Would definitely return here again! Book a room with a city view it is well with it!
We are not easy to please but this hotel met all our expectations except their breakfast. It was nice from the beginning as my wife sprained her leg. When we asked for a wheelchair, it was provided fast and tidy. The ice pack was given even before I checked in. It’s nice!!!
Rooms are big, clean, modern and beautiful. The gadgets in the bathroom were great. The services were more than professional, they really focus to make your stay matters. The price was ok. The location was superb, right in the middle of things.
The breakfast is a bit let down as may be some of their cooks felt uninspired for doing the similar things for too long. The services in the breakfast room were great though. The breakfast selection was a bit boring.
We really like it here.