4.5
Very Good 1580 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

What We Love

  • Prime oceanfront location on a peaceful corner of western Oahu
  • The many options for relaxation or entertainment, including five restaurants and lounges, four pools, a vast spa and fitness complex, and on-site activities
  • Getting a vanilla-and-sandalwood body exfoliation in an outdoor cabana at the on-site Naupaka Spa & Wellness Centre

What To Know

  • There’s both family-friendly and adults-only amenities, including a kiddie pool and lagoon equipped with water toys as well as a secluded beach and the spa’s 62-foot lap pool
  • A fleet of vehicles (including a helicopter, 75-foot yacht, and several BMWs) are available for transports and activities
  • Guests have access to the Ko Olina Golf Club and its 18-hole course designed by Ted Robinson

Amenities

  •  Babysitting
  •  Bar
  •  Free WiFi
  •  Gym
  •  Handicap Accessible
  •  Kids Club
  •  Parking On Site
  •  Pet-friendly
  •  Pool
  •  Restaurant
  •  Spa
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
building Lobby Fireplace Courtyard house porch Island

Overview

The first Four Seasons resort in Oahu is an amenities-laden luxury playground on a secluded beach along the island’s western coast

The Lowdown

Formerly a JW Marriott property, this fully renovated resort is one of the island’s most upscale and multi-faceted, with enough space and amenities to cater to honeymooning couples, families seeking kid-friendly services, or groups of friends on an active getaway. A highlight of the property is a vast wellness center offering traditional Hawaiian treatments and a 10,000-square-foot fitness complex with five tennis courts. Oahu has no shortage of outdoor entertainment, from deep-sea fishing to surfing and cliff jumping, all of which can be booked through the Four Seasons’ concierges.

Rooms

The resort’s 371 spacious rooms, averaging more than 600 square feet, have a polished yet easygoing look defined by comfortable contemporary furnishings in neutral colors and a smattering of rustic elements like wooden slats on the walls and carpets simulating jute. Nearly all of them face the Pacific Ocean, seen through vast windows and balconies. Other nice bonuses: tech elements like iPads from which to order room service and electronic toilets inside the spa-like marble bathrooms.

Dining

Seafood features prominently at the hotel’s five restaurants and lounges (all with open-air seating and either ocean or pool views), especially at the beachfront Fish House, where the menu of Hawaiian grilled lobster, baked oysters, and fish sandwiches goes hand in hand with a toes-in-the-sand vibe. Elsewhere on the property, Noe serves handmade pastas, La Hiki specializes in pan-Asian small plates, and Waterman Bar & Grill offers light lunches inspired by local food-truck fare.

Location

Set within the 642-acre Ko Olina resort community in western Oahu, an upscale suburban area with a golf club and private marina, the hotel is conveniently located less than 20 miles away from Honolulu International Airport.

How to Get There

Four Seasons Resort Oahu at Ko Olina
92-1001 Olani Street
Kapolei, HI 96707 United States

Reviews

4.5 Very Good 1580 Reviews
Great rooms, location
worldbuspleasure

We had a great stay at the four seasons. We had two rooms with ocean/lagoon views. The hotel is right next to the Disney Vacation Club hotel so the lagoon in front of the hotel is quite busy and noisy with families, but that was ok with us.

rooms are great - each room had a king bed and pull out sofa. The bathrooms were huge as were the balconies. The room itself was large but not enormous especially when the couch bed was open.

The hotel has three pools - a large round serenity pool, a family pool and hot tub, and an adults own pool and hot tub. There is a large lagoon in front of the hotel and you can borrow (no extra charge) stand up paddle boards, snorkel equipment, and toys. This was a great feature as other hotels often charge for those rentals. We snorkeled every day in the lagoon and saw a variety of colorful fish. We also hiked a bit on the shoreline and saw a lot of crabs in the tied pools, small fishes, and a large sea turtle that was grabbing some sun before heading out to sea. The resort has a great gym, and is on a sidewalk that allows for a nice run along several other lagoons near other hotels and timeshares.

The guys at the beach handling the snorkel checkout, etc were really great.

The food and service were great, the bars were fun -- as with all four seasons, it's not an inexpensive outing but the quality is great. Back to the gym - there is another large lap pool in a separate building, a rooftop turf small soccer field, several rooftop tennis courts, and a basketball hoop on the roof (which really needs to be replaced with something nicer).

Down the hill from the hotel is a group of shops and restaurants -- we ate at MonkeyPod, Just Tacos, Pizza Corner -- all good. There is also Eggs and Things, an ice cream shop, a coffee shop, and other options. These are all good for kids and adults.

I am not sure this four seasons is quite the same as other Hawaii four seasons (given how close it is to the Disney resort - and that it was formerly a JW marriott) - but we had a great time. hope to get back to hawaii and explore more.

Reduce your expectations: same four seasons hotel on July 2017 was way better than July 2019
Ruben S

Oh! Where do I start.
Let me start with this four seasons hotel on July 2017. I and my wife stayed at this property for two weeks on July 2017. Overall experience, service, food was excellent. My wife was so impressed, that this year she wanted to visit this hotel again.
Boy, we got a surprise! We came to the hotel on Saturday July 13th for 8 days. We booked a Oceanview room. We got a room at the far end of the property with very little view of the ocean. That was not the main problem, in order to get to that room we have to pass through a very heavy glass door. For my wife with 1.5 year old baby it was very difficult. Anyway staff member was kind enough to change the room. They should have thought about it earlier.

We booked room with Breakfast. Buffet at LaHikki restaurant became significantly skimpy. Type of fruits, and food selection it had on 2017 was cut in half. Our last visit was exactly same time of the year. Smoothie is not included in buffet anymore, you have to pay separately. Overall food quality was significantly reduced, and you get the sense the hotel management is trying to nickel and dime you by making you pay extra for many things that was previously included. In the new setup, even if the breakfast is included in your room reservation, you still have to sign the check separately and then they are supposed to take it off during check out.

Minna's fish house restaurant menu was redone. Complete disaster. Food quality was significantly reduced, prices were doubled. For many items prices you see on the menu are even more than Michelin two star restaurant like La folie in San Francisco. Food is mediocre at best.

Only restaurant that kind of maintained the quality, services and price same is the Italian restaurant Noe.

On 2017, they used to give little munchies, chocolate etc part of turn down services or house cleaning services. They don't do that anymore. By the beach and by the adult pool, quality of services was drastically cut down. They used to bring little cool drinks, smoothie drinks, refreshment towels for all the guests. Last two days we were there in the beach for 4+ hours, only once someone came by to give water, nothing else.

Far end of the adult pool was arranged in way so that they can pack guests like sardines.

Our room had several facilities problems. Like one bathroom sink didn't have cold water, shower mixing valve was broken (was getting random hot and cold water), collapsible door that opens to the balcony was not working. We reported the problems, I should say that the maintenance guy came very promptly. But he was told that only the shower valve needs fixing, but then I told him about the sink water problem as well.

We are still trying to be optimistic and positive for the rest of our stay. Don't want to ruin our time. Overall individual stuff members are great. It was the hotel as whole brought down it's own quality, I suppose that was driven by the management.

Anyway, we certainly won't be coming back to this property anymore. My wife was asking if the service in all four seasons deteriorated like this... I don't know. Well, we will certainly think twice booking any more four seasons property.

Loved It
jopiga

My family and I had a great time at the Four Seasons. Staff was fabulous . Our room was terrific. My kids (5 & 7) loved the kids club. The beach and pools were nice. The sunset views are amazing. In having young kids, it was great to be next door to Disney to see some Disney shows/stores but I could come back to the tranquillity of the Four Seasons. Convenient shopping center across the street. Restaurants at the hotel were great but so were the price tags. All together loved it.