4.0
Very Good 1416 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

What We Love

  • A choice of four restaurants
  • The gorgeous location oceanfront location
  • The Willow Stream spa features 15 treatment rooms and extensive hydrotherapy facilities
  • Guest have privileges at sister property The Fairmont Acapulco Princess

What To Know

  • As with all Fairmont properties, this one is supremely family-friendly
  • There’s a charge for WiFi
  • Guests can rent Jeeps for approximately $60 per day

Amenities

  •  Babysitting
  •  Bar
  •  Handicap Accessible
  •  Kids Club
  •  Parking On Site
  •  Pet-friendly
  •  Pool
  •  Restaurant
  •  Room Service
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
sofa property Resort Lobby recreation room restaurant function hall living room Bar Villa

Overview

J. Paul Getty's former estate, reimagined as a VIP resort on pristine Revolcadero Beach

The Lowdown

Once J. Paul Getty’s private bolthole, this upscale resort–set between the imposing Sierra Madre mountains and the Pacific Ocean–still bears an air of exclusivity. Accommodation is in villas, bungalows, and low-rise buildings set in tropical gardens, just steps from lovely Revolcadero Beach. With three pools, a private golf course, watersports galore, plus treatments at the award-winning Willow Stream Spa, the resort has plenty to keep restless types busy.

In the Area

Acapulco was once the playground of Hollywood stars and moguls, and although those golden days are long gone, there’s a certain renaissance under way in this rakish resort town. Get into the retro spirit with a water skiing session courtesy of Gordon Rathbun at Ski Paradise, then visit the legendary Hotel Los Flamingos, a 1930s-era hotspot that has hosted celebrities like John Wayne and Cary Grant, before heading to see the famous cliff divers at La Quebrada.

How to Get There

The Fairmont Pierre Marques
Costera de las Palmas s/n Fracc. Granjas del Marques
Acapulco, 39890 Mexico

Reviews

4.0 Very Good 1416 Reviews
Average but great get away
stingrayk

Honestly this is not a “great” hotel for many reasons but the overall experience outweighed the poor aspects and all is relative to the price.. firstly let me start by saying that we traveled as a family of 4 being 2 adults and 2 kids 5yrs and 8yrs. We got this trip for 3200CAN$ end of Jan booked last minute 2 days prior to departure. Price was a big influence on the decision. We didn’t want Cuba as I’m a fussy eater and 2 other members of the family have dietary restrictions. So Mexico was a good choice seeing that we have been to Mexico twice before as a couple and always had good luck with food. Our kids never traveled down south either.

Check in was fine and quick. No orientation which was nice. Just a quick explanation on the way to our room from the bellman. We were upgraded from garden view to partial ocean view automatically without requesting it. The view was great! To my surprise the mini fridge was empty. Only way to get alcohol was to go to the one bar in the whole resort or buy some in their store. They only give you 2 small bottles of water per day! We were 4 people!! They said we had to buy extras...? Kinda stupid but we didn’t make much of it and just stole some off of the cleaning lady carts in the hallway! Also my preferred beer down south is Modelo Negra and they don’t serve it at Pierre Mundo but they do at the sister hotels. Honestly, luckily we had free access to the sister resorts because it made it worth it. When at the sister hotels you can ask for literally anything and they’ll give it to you but at Pierre mundo they give you nothing so we just took everything back to our resort. The communication was really bad. Most workers knew absolutely no English. These hotels clearly cater to their own Mexican nationals. The food was good although the buffet never opened for lunch or supper. Only breakfast buffet. For lunch on site you could only eat at the Pierre bar which the food was limited and honestly sucked. They had one a la carte restaurant and it was good but opened so late! So we ended up going to the sister hotels for lunch and supper and their restaurants were WAY BETTER! The resort was really dead while there which honestly was nice. The beach was beautiful but there was solicitation and ATVs ripping up and down all day long. The whole week was 28-33 degrees and never a drop of rain. One pet peeve was waking up every morning to the smell of smoke! Really bad too. Our daughter woke up at 1:00 am with a croop like cough and we were very afraid for her, she was crying in pain. Grounds were really well kept. We also had 2 nights of concert shows happening right off our balcony until almost midnight. Was very loud and impossible to sleep but we didn’t make anything of it. Whenever you order food or drink you have to tell them your name and room number and they have to invoice it!!?? You had to sign it or they’d run after you. Really annoying but oh well. Our main worry is we would get a surprise charge at departure but we went to reception and cleared that up early on so we could enjoy our trip without the feeling that we were going to get a huge surprise at check out! Every night was a gorgeous sunset! Pics attached. All in all I would suggest this place but keep in mind that you get what you pay for. I feel we got our money’s worth. Also we were stolen from. Every day we found that some of our dirty clothes had gone missing. The wifi was great in room and throughout resort. The room was dated but very clean none the less.

Our home away from home in Acapulco
Ken B

A wonderful spot on the beach in Acapulco Diamante. Four swimming pools, three restaurants, offering a variety of Mexican and continental cuisine.

The hotel grounds are safe, clean, and friendly, with tons of amenities.

We can't wait to return!

Terrible service rude management
329coreys

This hotel is very old and run down. The staff is very poorly trained and rude.
The food is not edible, worst food I’m every had. Food was very low quality and usually
Was cold by this time the staff figured out how to get it to the table.
Rooms are dated and dirty.
Overall don’t go to this resort Mundo is a con man and will steal your money.