The Grand Mayan Acapulco
What To Know
- WiFi is free in the lobby, otherwise you have to pay
- Even numbered rooms are oceanview while odd numbered ones look out on the golf course and mountains
- Timeshare presentations are very, very long – say no if you're not interested
- Handicap Accessible
- Kids Club
- Parking On Site
With a stay at Ocean Breeze Acapulco in Acapulco (Diamante), you’ll be close to La Isla Shopping Village and Playa Revolcadero. This family-friendly resort is within the vicinity of Forum de Mundo Imperial and Playa Majahua.
Make yourself at home in one of the 112 air-conditioned guestrooms. Wireless Internet access (surcharge) keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and ceiling fans.
Spa, Wellness & Premium Amenities
Dip into one of the 2 outdoor swimming pools or enjoy other recreational amenities, which include a fitness center. Additional features include wireless Internet access (surcharge), concierge services, and gift shops/newsstands. Getting to nearby attractions is a breeze with the complimentary area shuttle.
Food & Drink
Satisfy your appetite at the resort’s restaurant, which serves breakfast, lunch, and dinner, or stay in and take advantage of room service (during limited hours). While enjoying a refreshing dip in the resort pool, you can order your favorite drink at the poolside bar.
Business & Travel Amenities
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. A roundtrip airport shuttle is provided for a surcharge (available on request), and self parking (subject to charges) is available onsite.
How to Get There
Our visit to Acapulco was excelente' mainly because of our island tour with Roberto Alarcon I wish we had a tour guide like him everywhere we travel :) He made the island more beautiful than it was with his knowledge. The tour was absolutely perfect and we felt completely safe and special having Roberto as our guide. The resort was fine, very clean. The pool on the balcony I wish was a whirlpool it was too cold to get in. the same with the tub in the master bedroom if only it had jets :(. the ceiling fan had only one speed, could never understand that?? Over all we would definitely visit beautiful Acapulco again & visit with our brother form another mother Roberto Alarcon :)
We had the BEST time! The staff!❤️❤️❤️❤️❤️ especially Marco and Solomon at the front desk, the Joy Squad.... Jorge, Jaqui and Irazema! The entire staff at cafe de largo! Beautiful grounds, views, beach, lazy river.... we could go on and on! Until next time Acapulco... Vidanta Grand Mayan!!!
The resort pictures speak for themselves...all of the pools and amenities are beautiful.
I can't complain that the pools, rooms and amenities weren't clean and enjoyable. But...
Considering one is in Mexico I am astounded that food and cocktails are so expensive (the hotel uses a less favorable exchange rate than the bank rate) so margaritas are about $13 CDN & Sandwiches/burgers at the pool were about $25 CDN. The meal plan for the dinner was a decent value ($41 for an appetizer, main and dessert). You must ask for this at the front desk when you check in. Best restaurant is the Italian restaurant.
It's also amazing that the hotel has managed to create such an efficient paperless billing system at every restaurant and pool bar, yet still takes 1 hour to check in and check out. This is very annoying. So is having the receptionist pass your required bracelets upon check-in to the timeshare person, so after a long journey, you are given the "hard sell time share presentation" request. Fun:(
Also I had a two bedroom for one week and the resort fee was $495 CDN. When I asked what this paid for I was told it was to pay for maid service and wifi. Then when I signed in for wifi I was offered the lowest speed wifi and there was an option to pay more for faster speeds. It's the little money jabs here and there that are so annoying.
If you are American you will enjoy the resort because your rate is good. For Canadians, I think I'll stick with Hawaii because it's the same cost (food is cheaper and resort fees are less), safer and easier to drive around in.
Just my thoughts
We very much enjoyed our experience at the Grand Mayan. The food was excellent, prices seemed high in pesos but once converted into our currency, it was decent.
The resort is clean, the staff is professional and friendly. I’d like to acknowledge the following:
- Maria at the pool service for food and drinks
- Victor the first for the shuttle
- Hector in the Bell boy service
- Manuel and Sandy at the front desk and
- Oscar the waiter at Il Forno.
The only negative comment is that pillows are hard and not comfortable.
Swapped in here from Pueblo Bonito for 1st time. Staff great, rooms massive and well kept. Fantastic wild beach. Ate at deli a few times for lighter dishes and wines was super. Il Forno di Gio was excellent and well priced. Did not try Cafe del Lago ...prices and vibe put us off. Mondo was closed. All in all very good and no complaints.