The Grand Mayan Acapulco
What To Know
- WiFi is free in the lobby, otherwise you have to pay
- Even numbered rooms are oceanview while odd numbered ones look out on the golf course and mountains
- Timeshare presentations are very, very long – say no if you're not interested
- Handicap Accessible
- Kids Club
- Parking On Site
With a stay at Ocean Breeze Acapulco in Acapulco (Diamante), you’ll be close to La Isla Shopping Village and Playa Revolcadero. This family-friendly resort is within the vicinity of Forum de Mundo Imperial and Playa Majahua.
Make yourself at home in one of the 112 air-conditioned guestrooms. Wireless Internet access (surcharge) keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and ceiling fans.
Spa, Wellness & Premium Amenities
Dip into one of the 2 outdoor swimming pools or enjoy other recreational amenities, which include a fitness center. Additional features include wireless Internet access (surcharge), concierge services, and gift shops/newsstands. Getting to nearby attractions is a breeze with the complimentary area shuttle.
Food & Drink
Satisfy your appetite at the resort’s restaurant, which serves breakfast, lunch, and dinner, or stay in and take advantage of room service (during limited hours). While enjoying a refreshing dip in the resort pool, you can order your favorite drink at the poolside bar.
Business & Travel Amenities
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. A roundtrip airport shuttle is provided for a surcharge (available on request), and self parking (subject to charges) is available onsite.
How to Get There
This was our first trip to Acapulco and we came as a family of 4 generations, my husband, 3 kids (15,9,3), my mom, my grandmother, and myself. A lot of people and Google searches had advised not to come to Acapulco, but I am glad we didnt listen. I didnt experience any of the negative that is publicized.
We stayed at the Grand Mayan Resort and we're extremely pleased. The property was well taken care of and provided everything we needed. The staff was friendly and all attentive to your needs. We spent most of our trip in the pool overlooking the ocean, no bad experiences and a lot of activites available for free throughout the day. I would like if the pool was a no smoking area as this is a kid friendly resort. We also spent a good amount of time at the beach, which was clean and not too crowded. We ate fried fish down at the beach from a non resort eatery and it was delicious. We also took advantage of the the horse back riding with Isidro- $250 pesos/horse and the ATVs- $570 pesos per ATV which was a highlight of the trip for the kids.
For airport transportation and a city tour we used
Sebastián Hernández at ACAPULCOFORALL.COM (Airport Transfer in Acapulco)
Sebastian was speedy in his communication with us and speaks fluent English and Spanish. Sebastians prices were very fair and he was extremely honest with us! We were picked up in a 14 seater van which was clean, we got in early and since we didnt yet have a room he took us to a local eatery for breakfast. Sebastian took us to the grocery store later that day which saved us a ton on eating as we ate breakfast, lunch in the room for 5 days on $80 USD! The city tour Sebastian took us on (package B) was exactly what we were looking for to experience Acapulco outside of the resort. We went to several sites and ate lunch at one of his secret places and was not one bit disappointed. Sebastian was a great photographer, as well as very knowledgeable about Mexican and American history to
provide great conversation. I would
100% recommend Sebastian to anyone searching for transportation or tour
Again don't let anyone talk you out of visiting this city and make sure to pack plenty of sunscreen!
The Grand Mayan met all of our expectations and more. The rooms were spacious and clean and we took advantage of the kitchen. All employees were friendly and helpful. Our tour guide Roberto Alarcon Tours also made our week very special If you need a tour guide that is always smiling, trustworthy and knowledgeable then I would highly recommend Roberto Alarcon. He will customize each tour to your expectations and treat you like family. I can not recommend him enough.
We had a great week at the Grand Mayan in Acapulco! One thing to note is that Acapulco is mostly tourists coming in from Mexico City and very few Americans - however we felt welcomed and very safe our entire visit! The locals and visitors wer very kind! Francisco at the pool and Franscisco at Cafe Del Lago are top notch!
The employees speak little to no english - there were a small few. This Vidanta Resort does not have as many open restaurants as some of the other Vidanta resorts as the culture is to go into Acapulco for dinner each night. The resort is amazing as most Vidanta resorts are!
Now.. the best part of our trip was Roberto Alarcon who picked us up from the airport - and took us into Acapulco for the day mid week after we arrived - he speaks fluent english and knows EVERYTHING about Acapulco. Also, Acapulco is a VERY SAFE city for Americans.. at no time did we feel unsafe - especially with Roberto - TOP NOTCH service with incredible work ethic and integrity! Go here to get connected with Roberto! Google Roberto Alarcon tours and you will find his info. We emailed him to figure out how to get picked up at the airport and he IMMEDIATELY responded and was waiting for us with a sign at the Acapulco airport after we deplaned from Houston.. you must go with Roberto!! :)
The Grand Mayan Palace was very nice. We had a problem with our room the first few days. The odor was musty and very damp. The hotel switched us to another room on Monday and everything was much better. I was going through a lot the first few days as my mother passed away on Wednesday, 22nd. So dealing with the room issues was irritating. We were here for 8 days. It is a beautiful hotel and everyone is very pleasant. I suggest you have a translator App. Or learn some basic words, as they don't speak English.
My waiters by the pool/food cafe were Carlos and Andres. They were terrific. Tip them well and you will get anything you want.
The waiter (Manuel) we had in the Cafe Del Lago by the lobby was wonderful. Make sure you ask for him.
Everything was great.
My family and I came to Acapulco just after the Easter holiday which was a perfect time since we missed some of the busiest weeks in the year. We stayed at the The Grand Mayan hotel at the Vidanta Resort. It was the best of the hotels since it had direct access to the beach, views of the beach/pool/golf course. Since the ocean current are too strong to go deeper than thigh or waist high, they have a huge pool and lazy river. All of the workers greet you as you pass and the food was excellent. Samba restaurant served the best steak I have ever had. They even had sushi and Italian places to eat as well. The Vidanta 18-holes golf course was challenging but beautiful. The resort has a fleet of about 40 drivers that take you out to any excursions or activities, the best of the best, who truly gave us an in-depth historical exploration of Acapulco was Baldo Gomez Mojica. As one of the lead drivers and trainers of their shuttle fleet and well versed in global history, Mr. Baldo, showed us many historical places in the city on his way to our excursions. He is kind, considerate, and spoke English well. He is truly passionate about sharing the rich history of his city and spreading the word of what they offer. Once we got to know him we requested him every time. We visited a place where they make authentic silver jewelry and had a replica of a silver mine built underneath. After our ATV and Lagoon tour, Baldo took us to an local restaurant where the sweet family cooked us delicious and traditional food. All in all, my family and I really enjoyed our time in Acapulco and would love to go back.