4.5
Very Good 2140 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

Amenities

  •  Babysitting
  •  Bar
  •  Free WiFi
  •  Gym
  •  Handicap Accessible
  •  Kids Club
  •  Parking On Site
  •  Pool
  •  Restaurant
  •  Spa
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
Budget Family Pool Resort Tropical condominium swimming pool leisure property plaza resort town blue

Overview

Location

With a stay at Hotel Emporio Acapulco, you’ll be centrally located in Acapulco, steps from Diana the Huntress and Diana Galleries Mall. This beach hotel is within close proximity of Plaza Bahia and Gran Plaza Shopping Mall.

Rooms

Make yourself at home in one of the 422 air-conditioned rooms featuring plasma televisions. Rooms have private balconies. Complimentary wired and wireless Internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.

Spa, Wellness & Premium Amenities

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. After dipping into one of the 3 outdoor swimming pools, you can spend some time at the private beach. Additional features at this hotel include complimentary wireless Internet access, concierge services, and an arcade/game room.

Food & Drink

Grab a bite at one of the hotel’s 2 restaurants, or stay in and take advantage of 24-hour room service. Relax with your favorite drink at a bar/lounge or a poolside bar. Breakfast is available daily for a fee.

Business & Travel Amenities

Featured amenities include complimentary wired Internet access, a 24-hour business center, and dry cleaning/laundry services. Event facilities at this hotel consist of conference space and a meeting room. For a surcharge, guests may use a shuttle from the hotel to the airport (available 24 hours) and a cruise ship terminal shuttle.

How to Get There

Hotel Emporio Acapulco
Av. Costera Miguel Aleman 121
Acapulco, 39670 Mexico

Reviews

4.5 Very Good 2140 Reviews
Good hotel in centre of Acapulco beach
Reviewed 1 week ago

Really loved this hotel. Great for the price we paid. We had a lovely room with a balcony and sea and pool view 12 floors up. Everything in the room we needed, lovely, spacious and light and cleaned well every day, even had a bunny on our bed. Nice pools, with a children's pool and two adult pools. This was a plus for us, we really loved the adult only pool, with cabanas, plenty of beds and in pool sunbathing beds. There was also an infinity adult only pool, but there weren't many beds here, so we stayed in the main adult only pool area, which was strictly enforced. Lovely and peaceful. Waiter service for drinks and food around the pool. We never ate in the restaurant as there other places to eat outside the hotel and it seemed to be mainly for all inclusive or half board residents. We had a drink at the inside bar which was o.k. but why wasn't the beach bar open until later. Closed at 6.00 before the sunset. Access to the beach, but then a charge for the beds/cabanas. Also there is a sign recommending you to be careful of eating at the food station on the beach and also beware of thieves, so didn't bother. The hotel pools were fine with us. The staff didn't speak very good English and we were in the minority, but who cares. Would recommend this place to anyone. There are tourist police patrolling, so felt quite safe to go out and about, but caught taxis back after dark. Some nice restaurants to walk to Terra Luna and Tabasco Beach. Particularly loved Tabasco Beach. Happy hour provides two for one drinks and lovely setting above the beach. Also plenty of bars if you turn right out of the hotel towards Tabasco beach, particularly liked Alex Bar which had a happy hour until 7.00, two for one. Very friendly.

The Emporio is a very large tourist engine, and we are not used to such
Reviewed 2 weeks ago

Some years ago, but still the same?
Beautiful hotel, professional staff everywhere.
Very nice, huge room, 8.floor, with a excellent view, nearly the hole bay.
The pool areas very nice too - but difficult to get sun chairs or - lounges, all was taken early. Breakfast and buffet very good, but very busy, many guests, many children - there was queue everywhere and noisy. Same queue in the reception every morning.
It was only for 3 nights, ok - but I wouldn't stay for a week!
Outside the hotel same problems in the evening, a lot of restaurants, very crowded everywhere, many, many tourists; -very difficult to get a table for 2!

A paradise
Reviewed 2 weeks ago

The service in general very good pools good service the reception take a little but I thought it was good and this super well and I have no complaint of anything and the food is good no doubt some is recommended to relax

Good hotel on the beach front
Reviewed 3 weeks ago

The Emporio is a large hotel on the beach at La Diana in Acapulco, Mexico. It is a very popular hotel with the Mexican people and was very crowded the week we were here. It has three large swimming pools - two of which are adults only. We had a 9th floor room which was spacious, quiet, comfortable and offered excellent views of the beach. The buffet breakfast gets very hectic and busy. The sun lounges around the pool get taken early so it is a rush to get them. There are lots of bars and restaurants nearby. There are also several supermarkets, malls and a cinema close by.

Good gone Bad
Reviewed 1 month ago

Was fantastic 10 years agò. Now it is old and a mess. Cabanas on the beach are invaded by massage ladies and their tables. Our beach bag was stolen, as there are no more security as they had before. I included a pic of crowded beach cabanas, very noisy and dangerous.