4.5
Very Good 1348 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

What We Love

  • The sushi bar Tanoshii, one of the first to introduce Japanese cuisine to Central America
  • Upper floors have great views of the city
  • The central Zona Viva neighborhood is the perfect jumping-off point for exploring the city
  • A large outdoor pool and hot tub

What To Know

  • There’s a $15 per day fee for WiFi
  • With 17 meeting rooms, the property gets more business executives than leisure travelers
  • The hotel has a no-pets policy

Amenities

  •  Babysitting
  •  Bar
  •  Free WiFi
  •  Gym
  •  Handicap Accessible
  •  Parking On Site
  •  Pool
  •  Restaurant
  •  Spa
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
City Classic Resort flooring Lobby building hardwood wood flooring tile laminate flooring material stone

Overview

Ideally located in the lively, gentrified Zona Viva, this modern high-rise has four gourmet restaurants as well as a full-service spa

The Lowdown

This Zona Viva stay is perfect for both business and leisure travelers, with its light-filled rooms sporting brightly colored curtains and splashes of orange and blue. Make your way to the fifth floor for the outdoor swimming pool, solarium and fitness center, or head to the spa, which offers every kind of European-style pampering you could imagine (there’s even a Vichy shower). For dinner, guests can choose from four restaurants, including the sushi joint Tanoshii, the French-inspired bakery Saint Honoré and the deli-style Market.

In the Area

Get a real feel for the city with a visit to the nearby museums. You can admire the work of 20th-century talents like Alfredo Galvez Suarez, Julio Vasquez Urruela and Rodolfo Galeotti at the National Palace of Culture, a magnificent mashup of architectural styles from neoclassical to Guatemalan colonial. Then stop by the Anthropology Museum, which explores the history of the Maya. Tuck into a grilled steak with all the trimmings at El Portal del Angel, which also has knockout views of the city. Or book a table for two at Tamarindos, one of the hottest tables in town. The romantic, chicly furnished spot infuses a unique Guatemalan spirit into its Asian- and Italian-influenced menu, prepared by local chef Ricardo Zuniga.

How to Get There

Real InterContinental Guatemala
14 Calle 2-51 Zona 10
Guatemala City, Guatemala

Reviews

4.5 Very Good 1348 Reviews
Great Hotel and Top Customer Service
Reviewed 3 days ago

My stay at the Intercontinental was an extended trip for business. The hotel staff were a pleasure to work with and took care of my needs in a timely manner and were very professional.

I’d like to thank the staff at The Market (Veronica, Shakespeare, Flavio, Marisol, Lidia, Jessica, Pamela, and Esvin) for their excellent service. I’d also like to thank the front desk staff (Rene, Rony, and Aura) for their professionalism and assistance. Noemi, Zuly, and Lorena from Saint Honore, thank you for the Mochas! Gabriela and Camila from concierge were great at offering advice on places to see and good restaurants in the city. They also worked with their supervisor Grace who took care of some requests I had. Judith from housekeeping took care of my room daily and was extremely professional and expedient.

Thank you to all the staff at the Intercontinental.

Regards,
Eric

Superb Hotel/Customer Experience
Reviewed 5 days ago

This is a great place to stay that is very close to restaurants, shopping and site seeing. From the time you walk in to when you leave, the employees are focused on making your stay as pleasant and comfortable as possible. From the door man, check-in, restaurants, bar, room service, etc... the staff is incredibly polite and professional. Always smiling! The restaurants are fantastic and the rooms are very clean and nice.

High quality customer service, food, and amenities is what keeps me coming back to this Hotel when I visit Guatemala.

Central
Reviewed 3 weeks ago

This is a great hotel. Centrally located within walking distance of many restaurants but there is also a great choice of restaurants within the hotel if you don’t want to go out.
The rooms are very comfortable. Large and airy with really comfortable beds.
The lobby bar is a great place to meet friends and they have some great live music. They also serve the best gin & tonic in Guatemala.
Definitely my top choice for a hotel in the city.

Good Choice for an Overnight After or Before a Flight Into/Out of La Aurora Airport
Reviewed 3 weeks ago

We now choose to spend the night in Guatemala City after we arrive and before heading up to Antigua. Also on the way out of the country. It makes the journey less stressful. And the Intercontinental has proved to be a great choice of where to stay. Its location is not far from the airport. The rooms are clean and spacious, if somewhat bland. The desk staff is very friendly and helpful; they have recommended restaurants and bars in the immediate neighborhood where they themselves like to good. And those proved to be good choices, too. We'll be back.

Coffee
Reviewed 4 weeks ago

Solo lo del café en la mañana. Café es todo para sierra personas por la mañanas. Please have staff to use tact while dealing with customers. Coffee will not bankrupt you, other than a person acting like I can’t afford a cup of coffee, the stay was great the little time I was there.