4.5
Very Good 1228 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

What We Love

  • Floor-to-ceiling windows with gorgeous views of the Li River
  • Spacious, art-filled guestrooms
  • Free WiFi
  • Book a Horizon River View Room and receive breakfast daily
  • Spa menu with traditional Chinese chi massages

What To Know

  • Guilin is a remote and less cosmopolitan city than Shanghai or Beijing — so don’t expect the nightlife or food options you’d have elsewhere
  • Approximately 35 minutes from the Guilin airport
  • Some rooms allow smoking
  • There's an onsite games rooms (including Xbox, Archery and Kids Room) which costs $22 per day

Amenities

  •  Babysitting
  •  Bar
  •  Free WiFi
  •  Gym
  •  Handicap-accessible
  •  Kids Club
  •  Parking On Site
  •  Pool
  •  Restaurant
  •  Spa
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
Lounge Luxury Modern Lobby restaurant function hall convention center ballroom

Overview

The Review

With a stay at Shangri-La Hotel, Guilin, you’ll be centrally located in Guilin, convenient to Seven-Star Park and Shan Hu. This 5-star hotel is within close proximity of Guilin University of Electronic Technology and Elephant Trunk Hill.

Make yourself at home in one of the 449 air-conditioned rooms featuring refrigerators and LCD televisions. Complimentary wired and wireless Internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with separate bathtubs and showers feature designer toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.

Be sure to enjoy recreational amenities, including a health club, an outdoor pool, and an indoor pool. Additional features include complimentary wireless Internet access, babysitting/childcare (surcharge), and an arcade/game room.

Enjoy a meal at one of the hotel’s dining establishments, which include 2 restaurants and a coffee shop/café. From your room, you can also access 24-hour room service. Relax with your favorite drink at a bar/lounge or a poolside bar. Buffet breakfasts are available daily for a fee.

Featured amenities include a business center, limo/town car service, and express check-in. Event facilities at this hotel consist of a conference center and meeting rooms. Extended parking is available onsite.

How to Get There

Shangri-La Hotel, Guilin
111 Huan Cheng Bei Er Lu
Guilin, 541004 China

Reviews

4.5 Very Good 1228 Reviews
The best in Gulin
Reviewed 4 days ago

I usually go for luxury hotels or design boutique hotels, but this one is the nicest in the city of Guilin. 45 minutes away from the hotel. The area around isn’t one to walk around in, but the view from the river side of the hotel is beautiful. Diecai mountain is steps away, that’s the only thing apart from Li River (by hotel) that’s worth a visit.

The hotel caters to families the most. Spacious lobby. Great concierge services even though staff speak English not fluently so you’ll have a hard time understanding like most places in China. There’s a mini kids train that roams the garden area. There’s also a mini zoo! Nice for the kids. Tai Chi in the morning. Rooms are nice.

“Great location, lovely hotel”
Reviewed 2 weeks ago

Great location, lovely hotel and friendly staff. We had a room overlooking the Li river. The room had a separate living area which we put a fold down bed in for out teenage son. Plenty of room for our 3 night stay. Chinese restaurant very good standard and choices for all nationalities in the breakfast dining room. Lobby bar in the foyer was a nice place for pre dinner drinks and the hotel also had a bar that brewed its own beer, excellent bar staff very friendly and welcoming with large screen for the World Cup!
The outdoor pool was closed which was a shame as the weather was hot. I am sure it will be a great place to relax by when renovated as the gardens are beautiful.

Excellent Hotel
Reviewed 3 weeks ago

Stayed here a couple of nights. Lovely hotel and, once again for Shangri La hotels, a wonderful breakfast buffet. Nice big rooms. Lovely gardens with exit gate to access the riverside walk. Shame the fountain was seeing overhauled.

Highs and lows but not what you expect from a Shangri-La
Reviewed 3 weeks ago

The staff are friendly and do try and help. We didn’t bring a pushchair for our toddler son whose battery is normally never ending, but he was unwell and the hotel kindly arranged a loan buggy, However, if you are used to typical Shangri-La international hotels, this hotel will disappoint you. This hotel is just a mass tourist hotel aimed at the local market. I can’t say I blame them, as this is their major market, but the hotel should be branded as a Traders hotel or similar, not a Shangri-La. The Shangri-La website says they are 5* luxury hotels. This ain’t.

The food is to a very average standard and no better than a typical 3* Chinese hotel. The food and service has gone local. Pink stinking tasteless sausages at breakfast, similar to what you could buy in Family Mart for 3 rmb each. Stale croissants that are so dry they shatter into a hundred pieces if you try and cut them and room service that cannot manage basic condiments like salt and ketchup and presents you with overcooked food.

Room decoration, I suppose a matter of taste, but a bit old fashioned.

300 rmb for a daily pass for children to enjoy most of the amenities! That was a surprise they don’t tell you about on the website. If you don’t want everything you can pay a “mere” 100 rmb for all day access to the children’s play area. A kids play area with balls and slides can be found in most decent hotels for free. 50 rmb for twice round the hotel on a toy train is a joke. A resort hotel that stings you for extras.

I wanted to leave a day early but my wife has persuaded me to stay the full four nights we booked, but I do so wish we’d stayed elsewhere. I’m sure we could have got a similar level of service and amenities for half the price of the Shangri-La.

I assume a hotel chain like the Shangri-La conducts audits their properties or at least hope they do, but standards here are not I expected. For the price and level of service I could not recommend it.

Good Room but horrible breakfast
Reviewed 4 weeks ago

The hotel is beautiful with very large lobby. The room itself is very good with huge bed and superior bed linen. The breakfast hall though was terrible. it seems rich at first but then you see that food quality is not very good, not to mention the coffee. There were too many people talking very loudly. The next day we went to Yangshou that also seemed a nicer city.