Excellent 3195 Reviews
Jetsetter Verified
This Hotel meets our standards
Our editors have been here and it has met our standards

What We Love

  • Location in the center of trendy Shenzhen — about an hour or two (depending on traffic) from Hong Kong
  • A 10,000-square-foot spa that puts a premium on privacy
  • Ultramodern health club that includes a 24-hour gym and two tennis courts
  • The 82-foot indoor heated swimming pool
  • A common weekend spot for Hong Kong urbanites who love to shop

What To Know

  • Horizon Club rooms come with daily buffet breakfast, access to an exclusive lounge and other perks
  • Adjacent to the main Shenzhen conference center, the hotel is often booked with business travelers, especially during the week
  • You will need a Chinese visa to visit Shenzhen; see the U.S. State Department website for details


  •  Babysitting
  •  Bar
  •  Free WiFi
  •  Gym
  •  Handicap-accessible
  •  Pool
  •  Restaurant
  •  Spa
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
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The Review

Just an hour or so from cosmopolitan Hong Kong, Shenzhen was once known as the Middle Kingdom’s industrial hub. Today the city is the home and playground of some of China’s wealthiest people and a spa destination for weary urbanites from Hong Kong.

The Futian Shangri-La, in the center of Shenzhen’s business district, is an oasis amid the urban chaos, offering the brand’s world-class service alongside three dining venues and nearly 10,000 square feet of spa and health club facilities.

{“type”:”img-inline”,”src”:”/static/images/product/properties/1964/prop-53893-1319485452-full.jpg”,”width”:”275″,”caption”:”There are four on-site dining venues, including Cafe Zen, an open-kitchen buffet.”}The hotel opened in 2008, and because of the management’s vigilance, everything still feels fresh and new. Each of the 548 guestrooms has a 37-inch wall-mounted plasma TV, and a 15-inch LCD TV by the bathtub as well; the tub is complemented by a separate rainfall shower.

There are four on-site dining venues: the Shang Garden, a casual spot serving Cantonese and Huaiyang cuisine; Café Zen, an open-kitchen buffet offering Hong Kong specialties and local favorites; Fook Lam Moon, which specializes in upscale private dining; and the Lobby Lounge, where quick drinks and bar bites are accompanied by live music from 8 p.m. to midnight daily.

The Futian Shangri-La’s eight-room spa offers treatments based on both Eastern and Western philosophies. If the massages and facials aren’t enough to bring back your Zen, the rest of the health club facilities — the indoor pool, tennis courts, sauna and Jacuzzi — can keep you busy for hours.

How to Get There

Futian Shangri-La, Shenzhen
4088 Yi Tian Road, Futian District
Shenzhen, 518048 China


5.0 Excellent 3195 Reviews
An excellent luxury hotel
Reviewed 10 hours ago

I stayed in this hotel for one night. The room is spacious and the bed is comfortable. The service is good and polite. As a jade member, I got a free complimentary breakfast that provides a wide variety of food. However, the restaurant was a bit crowded during the peak hour in the morning. Overall, I highly recommend this property.

club lounge
Reviewed 5 days ago

This is the first time I stayed in this hotel .I am very satisfied with the service here .Thank Lynn for her warm help .she helped us book a restaurant nearby Also thanks Zoe.she made a special cocktail for me,woderful experience

Reviewed 7 days ago

this is a amazing hotel. the service is so perfect. Thanks so much for Aaliyah help me get to the businese center to print. Thanks for Danny introduce restuaurant for me. sure i will be back to this hotel

Ideal hotel to experience highspeed rail at Futian
Reviewed 2 weeks ago

The hotel is just next to the Futian Highspeed rail. Therefore very convenient to tourists who take the highspeed rail as means of traffic. Many good restaurants around. Comparatively more peaceful than Luohu. Can also take underground train to other places of attractions.

Staff are polite and helpful. We met Fiona Li at the executive floor reception. She is very polite and provide useful information to us.

The indoor swimming pool is very good. Opens till 11 pm (certainly allows time for bathing and get ready to leave before 11 pm)

However, local tourists talk loudly inside the restaurants, esp during the breakfast buffet ,or elsewhere in the hotel. Should have more understanding.

Shangri la Shenzhen great experience
Reviewed 3 weeks ago

We stayed at Shangri-La Shenzhen and was very impressed by manager Mr Goh Huan Yeang’s great customer service. Our stay was enjoyable because he took time to find out our breakfast needs and provide good tips on Shen Zhen travel. Hotel staff are friendly and helpful.