80%
Members Recommend
4.5
Very Good 391 Reviews
Jetsetter Verified
This Hotel meets our standards
Our editors have been here and it has met our standards

What We Love

  • Daily continental breakfast is included in the Jetsetter rate
  • Impressive and quirky in-house art collection
  • Creative, locally driven menu
  • Nature-based spa with private hammam; plus, a satellite spa, set 10 minutes away at a private hot springs
  • Near Parque Juarez and the center of town
  • Lively bar scene; try the top-shelf Casa Dragones tequila

What To Know

  • A 10 percent service charge per night will be collected at the Jetsetter checkout
  • The hotel opened in November 2010
  • Rooms near the bar and outdoor terrace can get a little noisy on busy nights
  • San Miguel de Allende is about a 90-minute drive from the Leon/Guanajuato international airport

Amenities

  •  Babysitting
  •  Bar
  •  Free WiFi
  •  Gym
  •  Parking On Site
  •  Pet-friendly
  •  Pool
  •  Restaurant
  •  Spa
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
Luxury Romance Romantic Spa Wellness bathroom house plumbing fixture public toilet

Overview

The Review

A stay at Hotel Matilda places you in the heart of San Miguel de Allende, walking distance from Zocalo Folk Art and Juarez Park. This 4-star hotel is within close proximity of Santa Cruz del Chorro Chapel and San Miguel de Allende Historical Museum.

Make yourself at home in one of the 32 air-conditioned rooms featuring kitchens. Your pillowtop bed comes with down comforters and Egyptian cotton sheets. 40-inch LCD televisions with cable programming provide entertainment, while complimentary wireless Internet access keeps you connected. Conveniences include phones, as well as safes and desks.

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. If you’re looking for recreational opportunities, you’ll find a 24-hour health club, an outdoor pool, and a steam room. This Art Deco hotel also features complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).

Grab a bite to eat at the hotel’s restaurant, which features a bar and a pool view. You can also stay in and take advantage of room service (during limited hours). Quench your thirst with your favorite drink at a bar/lounge. A complimentary continental breakfast is served daily.

Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in San Miguel de Allende? This hotel has facilities measuring 807 square feet (75 square meters), including a meeting room. Free valet parking is available onsite.

How to Get There

Hotel Matilda
Aldama 53, Col. Centro
San Miguel de Allende, 37700 Mexico

Reviews

4.5 Very Good 391 Reviews
Would like to chill at the Matilda pool - not available!
Reviewed 1 week ago

My husband and I are staying in Hotel Matilda this week. We are tired and would like to chill at the pool. There are six (yes 6!) available chaise lounges. They have been occupied all day. My husband asked the general manager at the front desk when there might be availability, and he was told tickets were sold to non-hotel guests to use the pool. So not today. We are steaming, and holed up in our room reading. Not a great first day.

Classy, quaint hotel
Reviewed 2 weeks ago

I really liked staying at Hotel Matilda. The room was simple but nice and classily decorated. I thought the location was very good. The breakfast that is included is simple but really delicious. We flew in on Christmas Day and the hotel had a car waiting for us as promised at our request, which was great after a long day of travel. The only downfall was the staff at times. The service at the restaurant was a little slow and the front desk reception seemed a little clueless about simple questions at times. Make sure you take a right out of the hotel and visit the park down the street. Most of the activity is going towards the center in the other direction, but we took an early morning walk around the park and its really peaceful and beautiful. Also I would suggest visiting the bar upstairs. It was never crowded and we loved the bartender (remembered our drinks of choice every evening at nightcap ;) A really nice vibe. Overall I highly recommend!

Well Located Boutique Hotel with Outstanding Contemporary Art Collection
Reviewed 3 weeks ago

Thoroughly enjoyed the ambiance of this very well located
spectacular 32 room boutique hotel. Rooms are large and comfortable.The head concierge, Gustavo, went above and beyond to assure all our needs were met.
Be sure to ask Gustavo to give you a tour of the fascinating contemporary art collection.

Could be a 5 rating but has noticeable flaws
Reviewed 2 months ago

The hotel is clean, new, nice, excellent location and has a friendly staff. It has all the elements to get a 5 rating but the quality of the food at breakfast, the service during breakfast and the fact that you only get a basic continental service when paying >USD500 for a room and they want to charge you (and actually do charge you for the extra eggs or bread or cheese) is ridiculous.

We were not disappointed at the room or the staff of the location, al of it is excellent, but this is not what you expect when you stay at a USD500 x night hotel. To the mgmt and owners I would encourage them to get their act together and make the small but noticeable updates to their policy in order to improve the overall experience

Beautiful but has flaws
Reviewed 2 months ago

We stayed for 2 nights. We had noise issues at another hotel and decided to switch to Hotel Matilda because of its high ratings and we passed by and it looked absolutely beautiful. We were quoted a rate of 267 US dollars per night which was acceptable.

We then moved from the other hotel and upon showing back up to Matilda the price was adjusted to $367 and they were non negotiable. For a 5 star property we accepted the higher rate as it was nicer than previous hotel.

The room was very beautifully appointed, no complaints there! Electronic lighting controls and remote control for air conditioning. But there was no drinkable water other than pricey high end bottled water. A 5 star property should provide guests free drinkable water and if they choose offer a higher end water. Additionally no coffee maker and to get coffee to your room they charge. It makes you feel like they are ripping you off even after you are paying a premium to stay there.

The room at first was very quiet. However several times during the night we experienced sudden loud noise coming from the exterior doors which woke my wife and I up suddenly and actually was frightening. I complained about this in the morning and they said they would look into it. I’m not sure if it was wind or bird strike on the window or another cause but it interrupted sleep several times this was room C4.

The service is decent but no where near a st Regis or similar hotel where they make you feel truly special. I would give the property outstanding remarks on design and feel but lower marks on overall experience.