Presidente InterContinental Guadalajara
What We Love
- Location in downtown Guadalajara, a short cab ride to the Old City
- Floor-to-ceiling windows in most of the 423 rooms and 47 suites
- Frutas & Flores restaurant is an all-day favorite for a mix of Mexican and international fare
- The choice of 150 premium tequilas and frequent live music nights at the Tequila Collection bar
What To Know
- Standard internet service is available for all IHG Rewards Club members, WiFi is available for an extra fee
- The hotel gym is small, but guests have access to a full-service fitness center a short walk away
- Pets up to 20 pounds are permitted for an extra $100 fee
- Parking On Site
A glittering all-glass megahotel in downtown Guadalajara, the Intercontinental Presidente is a business traveler favorite with spacious, modern guestrooms, an all-day restaurant and go-to tequila bar. The towering lobby makes a grand first impression, with internal elevators cruising between guest floor balconies and modular, cigar-colored sofas adding a cozy contrast to the marble check-in desks. In guestrooms, floor-to-ceiling windows frame timeless views of the cityscape and Sierra Madre mountains, but the interior style is wholly modern, with striped fabric headboards on the King, Queen and Double beds, floating bed side tables, and a simple monochrome palette set off by tangy pops of turquoise and orange. All have flatscreen TVs, coffee makers and spacious all-white bathrooms with standalone or over-tub showers. Downstairs, Frutas & Flores restaurant is the hotel’s all-day spot for Mexican and international fare, including a hot-and-cold breakfast buffet, while the Tequila Collection bar is an after-hours destination for sampling some of the 150+ premium tequilas, as well as frequent live music nights. Any over indulgence can be remedied in the small gym (or nearby at a full-service fitness center) or at the outdoor swimming pool, which has views across Guadalajara.
In the Area
Hop a cab to the Old City in the morning before the crowds arrive and explore the landmark Cathedral, Government Palace, Plaza de Armas and the Regional Museum, which is housed in an 18th-century seminary. Fans of sacred architecture shouldn’t miss the churches of Santa Monica and San Agustin. For a local neighborhood vibe, head to the nearby town of Tlaquepaque, known for its open-air markets (good for Mexican crafts and keepsakes), small restaurants and great tequila bars, including favorite El Adobe. For dinner, head to bustling Avenida Lopez Cotilla for a raft of indoor/outdoor cafes, bars and dance clubs.
How to Get There
This is where the breakfast buffet is served every morning and the Food AND Service is good. The waiters are polite and warm. The breakfast food has the egg and quesadilla station (please add flor de calabaza in the selection). Moises in particular stood out as being attentive. And so are the others in breakfast service.
I went again for dinner and noticed the stark difference in the service. The waitstaff (I clearly know the name but won't publish here) looks to be in a sour mood and even though I tried to be pleasant he seems to be unable to manage a smile or pleasantry. Funny thing the restaurant isn't even full. Anyway, the food (sea bass) made up for the paltry service I got. Food is delicious.
Please re-train the staff providing dinner service.
The room/hotel functionality has not been improved since my last stay (very little water provided, no free coffee in the room, can't use the room fridge). but the worst part is the soundproofing of the door. Nowhere near expectations for this category of hotel. There are gaps all around the doors (see picture) and when other rooms make any noise or open their room doors it feels like it it was your room door opening. Very bad soundproofing that makes it difficult to have a peaceful sleep. In addition the AC noise is comparable to a jet aircraft taking off. Had to shut it down during the night. Other than that the hotel is well located near a shopping centre and main streets. The staff is professional and speak good English. Pool and gym are quiet and functional.
Excellent service and cleaning. Good restaurants. The service on restaurant was amazing. I really recommend. Very safe area. In front of a mall plaza del sol. Good restaurants nearby. Excelente servicio. El desayuno en el restaurante Cafe Urbano estuvo genial. Los meseros muy atentos.