Presidente InterContinental Guadalajara
What We Love
- Location in downtown Guadalajara, a short cab ride to the Old City
- Floor-to-ceiling windows in most of the 423 rooms and 47 suites
- Frutas & Flores restaurant is an all-day favorite for a mix of Mexican and international fare
- The choice of 150 premium tequilas and frequent live music nights at the Tequila Collection bar
What To Know
- Standard internet service is available for all IHG Rewards Club members, WiFi is available for an extra fee
- The hotel gym is small, but guests have access to a full-service fitness center a short walk away
- Pets up to 20 pounds are permitted for an extra $100 fee
- Parking On Site
A glittering all-glass megahotel in downtown Guadalajara, the Intercontinental Presidente is a business traveler favorite with spacious, modern guestrooms, an all-day restaurant and go-to tequila bar. The towering lobby makes a grand first impression, with internal elevators cruising between guest floor balconies and modular, cigar-colored sofas adding a cozy contrast to the marble check-in desks. In guestrooms, floor-to-ceiling windows frame timeless views of the cityscape and Sierra Madre mountains, but the interior style is wholly modern, with striped fabric headboards on the King, Queen and Double beds, floating bed side tables, and a simple monochrome palette set off by tangy pops of turquoise and orange. All have flatscreen TVs, coffee makers and spacious all-white bathrooms with standalone or over-tub showers. Downstairs, Frutas & Flores restaurant is the hotel’s all-day spot for Mexican and international fare, including a hot-and-cold breakfast buffet, while the Tequila Collection bar is an after-hours destination for sampling some of the 150+ premium tequilas, as well as frequent live music nights. Any over indulgence can be remedied in the small gym (or nearby at a full-service fitness center) or at the outdoor swimming pool, which has views across Guadalajara.
In the Area
Hop a cab to the Old City in the morning before the crowds arrive and explore the landmark Cathedral, Government Palace, Plaza de Armas and the Regional Museum, which is housed in an 18th-century seminary. Fans of sacred architecture shouldn’t miss the churches of Santa Monica and San Agustin. For a local neighborhood vibe, head to the nearby town of Tlaquepaque, known for its open-air markets (good for Mexican crafts and keepsakes), small restaurants and great tequila bars, including favorite El Adobe. For dinner, head to bustling Avenida Lopez Cotilla for a raft of indoor/outdoor cafes, bars and dance clubs.
How to Get There
Nice rooms, good service, good parking, decent gym, nice pool, Cafe Urbano and the Bistro are excellent meal options. I like to stay here. We had rooms 1918 and 1919 this trip and were super happy. Comfortable beds and great shower, very hot water.
Old hotel. Needs a quick revamp! It is frustating, as a guest, when we quickly realize and it becomes evident the effort hotel is making on their savings. The problem is when they save in guest satisfaction and lose the loyalty. Forever.
Hotel is older but kept up well. Staff was friendly enough however when I returned from my trip I found they had charged my credit card 20% than the agreed amount. After several phone calls and E-mails they refused to fix the error. So unless you enjoy getting charged more than you expect, I would not recommend this hotel.
Staff that "helped me" with my billing questions were Jesus, Brenda, and Anabel. Thank you for taking 3 hours of my time, providing insufficient justification for the charges and not resolving the issue. I hope others have better luck.
- The hotel is clean and has a good location.
- The pool and gym are easy to access and functional.
- Food via room service is better than hotel restaurant...
- It does not make any sense that an hotel in this category (in mexico...) does not provide at least one free bottle of water... which for the busy business traveler seems to be a minimum... You have to buy some at the hotel for 5 times the local prices or go to nearby stores.
- There is a coffee maker in the room... also not free...
- There is a fridge in the room... but you cant use it as it is solely used for paid minibar... Again not convenient at all...
- The safe in my room was not working...
- The shower was not functioning properly and i had to play with the handles for a while to get it to work without making sounds like if the wall was going to explode.
- If you need complete silence you will likely not like the room doors as it feels like they are not made of soundproof material, any sound come through like if it came from your room.
This hotel has the opportunity to be great. We are Ambassador members and will be frequenting the hotel over the next year. Positives: The staff is extremely helpful and very nice. The club has good food for breakfast and happy hour. Rooms are nice and bed is comfortable. Negatives: The club should have a fridge with basic items for members to "grab and go" at any time. Bottled waters, sodas, yogurt, juice and some bagged chips and fruit when there is not a hot meal being offered (especially after 8:00 p.m.). Additionally, the club area where they put out the breakfast is very unsightly and looks dirty. The lower area near the floor has a broken vent, it needs paint, Secondly - most of the common areas are in dire need of a fresh coat of paint and new carpet. Walls in hallways are scuffed and carpet is buckled and stained. When riding the glass elevators, the plants on the sides on each level are sitting in fake grass and the paint around them is all brown and dirty - very unappealing. The lobby is beautiful and updated, so hopefully the other common areas will follow. And for a room tip - if you enjoy a cool room, do not get a corner room ending in 07, They are 2 walls of windows and become very hot (26-28) during the day which is uncomfortable when you have the thermostat set at 21 or 22. I had to leave the room each day just to cool off. These rooms are also NOISY because of all the windows you hear more street noise. I will be back in a couple weeks and hope not to get one of those corner rooms.