Presidente InterContinental Guadalajara
What We Love
- Location in downtown Guadalajara, a short cab ride to the Old City
- Floor-to-ceiling windows in most of the 423 rooms and 47 suites
- Frutas & Flores restaurant is an all-day favorite for a mix of Mexican and international fare
- The choice of 150 premium tequilas and frequent live music nights at the Tequila Collection bar
What To Know
- Standard internet service is available for all IHG Rewards Club members, WiFi is available for an extra fee
- The hotel gym is small, but guests have access to a full-service fitness center a short walk away
- Pets up to 20 pounds are permitted for an extra $100 fee
- Parking On Site
A glittering all-glass megahotel in downtown Guadalajara, the Intercontinental Presidente is a business traveler favorite with spacious, modern guestrooms, an all-day restaurant and go-to tequila bar. The towering lobby makes a grand first impression, with internal elevators cruising between guest floor balconies and modular, cigar-colored sofas adding a cozy contrast to the marble check-in desks. In guestrooms, floor-to-ceiling windows frame timeless views of the cityscape and Sierra Madre mountains, but the interior style is wholly modern, with striped fabric headboards on the King, Queen and Double beds, floating bed side tables, and a simple monochrome palette set off by tangy pops of turquoise and orange. All have flatscreen TVs, coffee makers and spacious all-white bathrooms with standalone or over-tub showers. Downstairs, Frutas & Flores restaurant is the hotel’s all-day spot for Mexican and international fare, including a hot-and-cold breakfast buffet, while the Tequila Collection bar is an after-hours destination for sampling some of the 150+ premium tequilas, as well as frequent live music nights. Any over indulgence can be remedied in the small gym (or nearby at a full-service fitness center) or at the outdoor swimming pool, which has views across Guadalajara.
In the Area
Hop a cab to the Old City in the morning before the crowds arrive and explore the landmark Cathedral, Government Palace, Plaza de Armas and the Regional Museum, which is housed in an 18th-century seminary. Fans of sacred architecture shouldn’t miss the churches of Santa Monica and San Agustin. For a local neighborhood vibe, head to the nearby town of Tlaquepaque, known for its open-air markets (good for Mexican crafts and keepsakes), small restaurants and great tequila bars, including favorite El Adobe. For dinner, head to bustling Avenida Lopez Cotilla for a raft of indoor/outdoor cafes, bars and dance clubs.
How to Get There
Can for a business trip and stayed for three nights. The hotel looks good, rooms are clean and the building is a little older but they do keep it up. Great restaurants inside. Would most likely stay here again.
We stayed here for 10 days in October. The checkin was quick. The room was clean and big. We loved how they had plants on each floor. A lot of staff members spoke English, which was a huge plus.
We really enjoyed the breakfast buffet. My husband enjoyed the meat options. I am vegetarian, so when they said breakfast is included, I was sure I'd only have bread or pancakes. To my surprise, they had at least 3 vegetarian options everyday, apart from bread and croissants. The food was really delicious and the service beyond impressive. Moisés brought me toasted bread, hash browns and croissants as I had fewer vegetarian options. He would always ask me if he should ask the chef to make a vegetarian dish :) Although I went to breakfast just before they closed, the service never felt rushed. I always felt welcomed :)
We would definitely return for excellent service from Moisés and delicious "chilaquiles".
We reduced 1 star because -
1) The TV did not have an option to change the language from Spanish to English. There were 4 English channels - 2 news channels, 1 sports and I think HBO had few shows in English.
2) The fridge was locked. I called in 2-3 times to have them open it but no one ever showed up.
3) The BIGGEST issue was the air conditioner. We called twice to fix it. We woke up at 4am sweating and called in to complain. Someone did come in to fix it immediately (which is great!) but after 2 days, it stopped working again.
If it weren't for the enjoyable service at the InterCon Club, we'd have given the hotel 3 stars.
This is where the breakfast buffet is served every morning and the Food AND Service is good. The waiters are polite and warm. The breakfast food has the egg and quesadilla station (please add flor de calabaza in the selection). Moises in particular stood out as being attentive. And so are the others in breakfast service.
I went again for dinner and noticed the stark difference in the service. The waitstaff (I clearly know the name but won't publish here) looks to be in a sour mood and even though I tried to be pleasant he seems to be unable to manage a smile or pleasantry. Funny thing the restaurant isn't even full. Anyway, the food (sea bass) made up for the paltry service I got. Food is delicious.
Please re-train the staff providing dinner service.