97%
Members Recommend
4.5
Very Good 1814 Reviews
Jetsetter Verified
This Hotel meets our standards
Our editors have been here and it has met our standards

What We Love

  • Heraklion is a great destination for history and architecture buffs
  • Free access to the fitness center and hammam, open 24/7

What To Know

  • Located on a bus line, with good access to the city's historic sights, many walkable from hotel
  • Some rooms are on the small side
  • Don't expect a whitewashed Grecian escape; the Galaxy is a modern property
  • Home to the city's largest freshwater pool

Amenities

  •  Babysitting
  •  Bar
  •  Free WiFi
  •  Gym
  •  Handicap-accessible
  •  Parking On Site
  •  Pool
  •  Restaurant
  •  Room Service
  •  Spa
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
Lounge Luxury Modern Romantic sofa living room lighting home wallpaper

Overview

Sleek Greek retreat with a locavore restaurant and giant freshwater pool, steps from the ancient ruins of Knossos

The Lowdown

Centrally located in the posh part of Heraklion, Crete’s capital city, the Galaxy Hotel showcases elegant design, upscale comfort, contemporary conveniences, and healthful amenities to cosset tourists and business travelers alike. Don’t expect a whitewashed Grecian escape; this 127-room property is decidedly modern, with sleek lounge spaces filled with low-level seating, arty chandeliers and glossy design books, and an organic restaurant overlooking Heraklion’s largest freshwater pool. The balconied rooms overlook the historic city or the courtyard pool and are decorated in a cool, neutral style. There’s free WiFi, satellite plasma TVs, and large office areas, just in case you need to get some “work” done. The Euro-style bathrooms come with chunky sinks and either walk-in showers in the corner or a shower-tub combo and are as clean as a whistle. And as wellness is a Galaxy hallmark, special PURE rooms are available for the allergy-prone, kitted out with hypoallergenic fabrics, medical-grade air purification and ozone air treatment. The hotel has a distinct good-for-you philosophy, with a 24/7 state-of-the-art fitness center complete with spa services and a traditional hammam, and the largest freshwater swimming pool in Heraklion. The breakfast buffet is piled high with Cretan specialties, and locavores will appreciate the chef’s attention to fresh organic and local ingredients, such as olive oil pressed on the owner’s own estate, at the on-site restaurants, Vetri and Per Se.

In the Area

Visit the Palace at Knossos for an exploration of Bronze Age Minoan architecture and civilization. It’s easy to get there by taxi or the number 2 bus, which departs from Odos Evans, near the central market in town. And don’t miss the Heraklion Archaeological Museum, home to many of the palace artifacts as well as objects from nearby Phaistos. For something a little more active, there’s superb hiking in Samaria Gorge, the longest gorge in all of Europe, sculpted by more than 14 million years of rainwater. Hundreds of species of plant and animal thrive here under strict protection. Or consider a visit to the remote villages in the White Mountains, a short drive from central Heraklion. Journey to the medieval town of Chania for a glimpse of Cretan life under Venetian rule. See the biggest indoor market in Crete before you continue on to charming Rethymnon.

How to Get There

Galaxy Hotel Iraklio
75 Dimokratias Ave
Heraklion, 71306 Greece

Reviews

4.5 Very Good 1814 Reviews
We had a lovely time in Crete and definitely we will stay in the same hotel again !
Reviewed 2 days ago

We stay in the hotel 6 days. The people at the resection were helpful and well organised. All the common areas of the hotel were very spacious and nicely done. The breakfast was a lovely experience . The only thing that we were not very happy with was the size of the bedroom,standard double? We couldn't past between the bed and the dressing room two people at the same time ,we had to take turns . Also the bathroom toilet was very-very small and for some reason the wall between bathroom and bedroom was obscure glass! You could see other peoples shadow sitting on the toilet! We thought was not nice if it was more than one person in the room. It was very clostropjobic!

Lovely hotel in central area of the city
Reviewed 2 days ago

Hotel is lovely - rooms are nice but air conditioner plays up occasionally - staff are fantastic and go out of their way to make you feel welcome! Pool is a nice area and hotel has a stop and go bus at the front door. We had a group of 15 women and the absolute highlight was the dinner from the Restaurant - the best meals we have had during our 26 day tour through the Greek Islands!

Nice hotel for city holiday
Reviewed 3 days ago

Great location to visit Heraklion. Very central, lots of nice eateries coffee shops and bars nearby & centre of heraklion is within walking distance. Nice selection of food for breakfast though it does get a bit manic at times to find a table. Very helpful staff. The rooms are small but clean, modern and the bathrooms are well equipped. My 1 issue & gripe is with the badly thought out pool area, which exasperated me. There is lots of space for sun loungers on the decked area but for some unknown reason only 10 of them. The same guests are stuck on them all day long and play 'dance around 'the pool , moving the beds with the sun . Most days I sat on a chair in the vain hope someone would vacate a bed. several afternoons i observed guests laid out on the tiled floor with no towels as there was nowhere else for them to go and this is a 5 * hotel! My worst experience was the day 2 guests had managed to put a reserved sign on unoccupied sun beds until they were ready to use them. No one dared go near them. Yet when we cheekily asked at reception if we could reserve a lounger for the next we were told this was not hotel policy. So I used the pool everyday but never stayed to relax in the sun as there was no chance or space for me to do so. At no point did any member of the staff who were around the pool seem to notice the obvious issue or provided more loungers. If this was my hotel and i saw guests laid on the floor i would take action and this why i am only giving an average because in other respects this is a great hotel.

Outstanding experience
Reviewed 1 week ago

GREAT stay at this marvelous facility. Immaculately maintained, delicious and huge breakfast spread, EVERY staff member is entirely focussed on making the experience a great one, the swimming pool is big enough to swim in for exercise, and has ample deck space if your interest is more in drinking and relaxing.

fantastic hotel w all services (ideal for families)
Reviewed 1 week ago

this is a great hotel w everything, pool, etc. ideal for visits to nearby knossos and also great for families as hotel finds babysitters (ask for nina) who can play in nearby parks. this is the best place in heraklion.