Filion Suites Resort & Spa
What We Love
- A luxurious room or suite on the breathtaking island of Crete, with breakfast, dinner and moreStaying just five minutes from the gorgeous white sands and turquoise waters
- Indulging in a spa treatment – or two or three...
- Exploring the charming hilltop villages and ancient ruins of Crete
What To Know
- The hotel runs a shuttle bus into Bali but it only has 8 seats and fills up fast
- WiFi is only available in the reception area and it's extremely weak
- The resort has three pools surrounded by plenty of sunbeds
- Free WiFi
- Parking On Site
When you stay at Filion Suites Resort & Spa in Mylopotamos (Bali), you’ll be within the vicinity of Melidoni Cave. This 5-star hotel is within the region of Sfendoni Cave and Museum of Ancient Eleutherna.
Make yourself at home in one of the 115 air-conditioned rooms featuring refrigerators and LCD televisions. Wireless Internet access (surcharge) keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs feature hair dryers and bathrobes. Conveniences include phones, as well as safes and separate sitting areas.
Spa, Wellness & Premium Amenities
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. If you’re looking for recreational opportunities, you’ll find an indoor pool, an outdoor tennis court, and a sauna. Additional features at this hotel include complimentary wireless Internet access, babysitting/childcare (surcharge), and an arcade/game room. Getting to nearby attractions is a breeze with the complimentary area shuttle that operates within 2 km.
Food & Drink
Grab a bite at one of the hotel’s 2 restaurants, or stay in and take advantage of room service (during limited hours). Relax with your favorite drink at a bar/lounge or a poolside bar. A complimentary hot/cold buffet breakfast is served daily from 7:30 AM to 10:30 AM.
Business & Travel Amenities
Featured amenities include a business center, express check-in, and dry cleaning/laundry services. Free self parking is available onsite.
How to Get There
There’s no way that this hotel is a 5 Star, far from it.
Our room was supposed to be a superior room, but looked rather shabby and in need of refurbishment, it was sparse and basic and included a noisy fridge that kept us awake at night! Also when we drained the bath, the drain in the bathroom blocked on more than one occasion. Our veranda had 2 worn out chairs on it and came with a view of the back of some bushes and the back of an ugly stone building (Photos included)
The hotel itself is situated high on a hill outside of Bali and has a limited free shuttle bus to take you there hourly or half hourly depending on the time of day, but this stops running in the late afternoon.
This service is woefully inadequate, especially on the journey from Bali, where a large group of people congregate and pile on, with no regard to whoever’s been waiting the longest. Chaotic and not something I would expect of a supposedly 5 Star Hotel
We used the pool areas a few times, these got very busy and would have been better if the pools were heated.
The food in the restaurant was Okay, with good choices most days, although as with many other buffets, they got very busy at peak times and the food was never hot and some days stone cold. No drinks (Not even water) are included and you have to pay 3 Euros for a 250ml bottle of coke, 3 Euros for a bottle of water!
Due to where the hotel is situated, it’s too far to walk into Bali at night, so unless you hire a car or take a taxi, after dinner, you’re stuck with the hotels entertainment and ridiculously expensive drinks, 3 Euros for a 250ml bottle of coke, 4 Euros for a small beer!
We didn’t use the onsite Spa, as the prices were also far too expensive (Photo of price list included)
As the hotel is on the side of the hill, there are slopes and stairs everywhere, making it totally unsuitable for elderly or disabled people.
In a nutshell, not a 5 Star Hotel and not one that we would ever contemplate visiting again or recommending to anyone.
This hotel is rather remote being part way up a mountain road, it is a pleasant location but travel to the village / harbour after 6 pm when the hotel free shuttle finishes involves a return taxi or paying the hotel for the mini bus transfer. The hotel itself is of a good standard but certainly not up to international five star. Whilst everything is clean it has a slightly tired look in certain areas. An example of this is the curtains in our room which were hanging down at both ends on broken hooks, this was never rectified despite being reported. Bathroom toiletries were not replaced on a regular basis (two small bars of soap were not replaced for a wheek). These are small things but annoying and indicate a lack of attention to detail.
The restaurant food was of a good standard and enjoyable, however the drinks service if you sat indoors in the restaurant was poor as all waiting staff seemed to concentrate on the outside terrace dining area an ignore the indoor diners. I get the impression that as it was end of season the staff were a little jaded.
A very good hotel in the beautiful hills of Bali. We spent seven days there, half board.
The room was spacious, clean and well equipped. It had a TV, fridge, bed, tables and ample storage for belongings.
The bed was very comfortable with a sufficient number of pillows.
If you like to eat, you will love this place. The breakfast selection was expansive and fresh. It would satisfy carnivores and vegetarians. The dinner menu varied day by day, it was extremely good.
Leisure facilities includes a tennis court, table tennis room, swimming pools and of course the spa area.
There is a pool bar to which serves as you would expect drinks and good quality reasonably priced food.
The hotel staff were nearly all very attentive, pleasant, polite and helpful.
I had two slight issues with the hotel. The free WiFi was passable but not always reliable; so we paid to upgrade to a more reliable internet connection (18 euros for three devices for 7 days).
The on site convenience shop is pretty good except for the selection of counterfeit perfumes for sale there. I have never before experienced a hotel that permitted the sale of such products.
Overall, we had a great and happy experience at the hotel. I would recommend it to anybody who is seeking a base for their adventures in Crete.
A good hotel but definitely not 5 star but 4.srar..an initial problem with our room was sorted the following morning and our room was lovely and comfortable, with a view of the mountains.There was ample room around the pools for sunbathing. The ladies on the reception desk were lovely and most helpful.
The food was disappointing and best described as average quite repatative and as is normal with buffet it was often cold. We were aware that ithe resort was situated outside the town of Bali but the shuttle bus worked well. A good holiday , a visit to be repeated probably not it was good value but had its shortcomings
the weather could have been kinder- but thats not down to the hotel!. Room spacious and comfortable ( 423=ideal as we could sit on the balcony and see/hear the entertainment most nights without having to be at the bar and indoor route to restaurant when it rained too!) Staff friendly and helpful. .Entertainment very good. Food excellent for a buffet style with lots of choice . Pool too cold to use but lots of comfortable loungers and made use of tennis and table tennis which were fun. Is quite isolated and mini bus to beach often full for return journey but we had a car and easy to get around with that. Didnt actually use the spa as quite expensive but wish I had!! and appreciated the bathrobe,slippers and toiletries