3.5
Average 850 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

What We Love

  • A handy, 1920s South London stay that once served England's first major international airportKicking off your shoes and cracking open the welcome bottle of wine in your room
  • The hotel's grand, black and white pillared façade harks back to a glamorous bygone era
  • The handy location, near major transport links to central London and Gatwick Airport
  • Adding daily dinner onto your stay and admiring the brasserie's gorgeous period windows

What To Know

  • The hotel is on a busy road which has car traffic 24/7; request a room at the back of the hotel if you're a light sleeper
  • The closest tube station is East Croydon
  • Free WiFi
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Overview

A handy, 1920s-fronted South London stay, that once served England's first major international airport

The Lowdown

Once serving Croydon Airport – the first international hub in the country – Hallmark Hotel London Croydon Aerodrome is celebrating almost a hundred of years of hospitality. The airport was used by pioneering aviators like Charles Lindbergh and Amy Johnson, with Winston Churchill even taking flying lessons here.
The planes may be long gone, but today the hotel offers easy access to many attractions. These include superb shopping centres, world-renowned sporting venues, Gatwick Airport and a legendary concert hall. A quick 15 minutes’ drive away, East Croydon station can whizz you into central London or send you off to England’s south coast in a jiffy.
The hotel itself boasts a white, Art Deco pillared façade, which gives way to contemporary styled interiors. At the heart of proceedings on the ground floor, you’ll find a dark wood bar and high-ceilinged brasserie-style restaurant, complete with grand arched windows.
Guest rooms are spacious, cosy and welcoming with all the usual amenities. An added bonus is the special rate available for Hallmark guests at a renowned private health club just down the road, which has a heated indoor pool, steam room, sauna and gym.

How to Get There

Hallmark Hotel London Croydon Aerodrome
680 Purley Way
London, CR9 4LT United Kingdom

Reviews

3.5 Average 850 Reviews
Comfortable Stay
Reviewed 1 day ago

Stayed here on an Friday evening at the height of the Christmas party season, hotel seemed to cope we weren’t really inconvenienced by the parties.
We had family to dine with us , and the restaurant food was pretty much as you expect , a tad bland but ok. Restaurant service was good considering how busy they were.
We had one of the more expensive rooms which although not very big was very comfortable.
We had pre booked breakfast making the assumption that this would be available early, however not until 8am on a Saturday, we explained we had to leave earlier than this but our request for refund was refused, tantamount to theft really
I looked on their website and restaurant/ breakfast details were not available.
Comfortable hotel but as they would not refund us for the breakfast we couldn’t eat we won’t be going back ,there is plenty of alternative accommodation in the area. Shame

Less than adequate
Reviewed 6 days ago

From the website this hotel looked good. Upon arrival the external facade and reception area were quite lovely, however, there was not much beyond that. The room we were given was basic; no bottled water, no fridge, the bed was not the best, the pillows were inadequate and toiletries were limited. The window did not close properly so wind and outside noises could be heard. We spent two nights here and were joined by six other people on the second night and wwe all felt that the facilities were lacking. it was very frustrating when, after returning from an evening out, there was no parking available for us due to a holiday party that was going on. When my husband looked for help from the staff, he was told that parking was not guaranteed and that we should park in another location and then move our vehicles once the party was over; the website clearly mentioned free parking. There were other issues but I will end here. Needless to say, we will not be returning

A real disappointment
Reviewed 7 days ago

We were a party of 8 and on arrival we were very pleased. Reception area looked lovely, we were upgraded free of charge, and reception staff were very helpful and efficient. The room on the 7th floor was comfortable and had a smashing view however there was no bottle water. Limited toiletries. Bed was not the best I’ve slept in. On returning to the hotel after 9pm and hoping to grab some light snacks and drinks in the bar, we were delayed about half hour trying to park our car. Despite advertising a plentiful supply of free parking, it seemed these were taken up by guests of an Xmas party with residents then having nowhere to park! Absolutely ridiculous! We were then told only room orders were available but no option to serve food in the bar area! Made no sense! The bar man was less than helpful. Our round seemed to take forever and items were missing. They were clearly understaffed and think the barman was probably doing his best in the circumstances. The hotel just did not live up to expectations. We stay away often and this just did not deliver. Sadly we won’t be returning....

good on the surface
Reviewed 1 week ago

contacted before my travel date asked if I wanted to upgrade room for only £5 extra per night, so I did.when we checked in the room stank of stale cigarettes, there were 2 large holes in the bedroom carpet, the walls were dirty with run marks and spray patterns dried into the paint work.
there were also hairs around the bathroom sink taps and the shower rail was rusty.
Good job I upgraded! I hate to think what my original room would have been like.
we went downstairs to the bar but the queue for service was virtually out the door with only 1 barman working and no-one to seat us in the restaurant, gave up and went over the road to the Hilton where all was ok

Horrendous service
Reviewed 2 weeks ago

Appealing service by waiting staff in the hotel.
My company pays them thousands a week yet they still complain it is not enough.
£23 per head every week for 50 plus people and thousands more for acomodation and still not enough.
Never have I ever in my life came across restaurant asking you to go to bar and order drinks yourself because waitress cannot be bothered.
Food can take over 2hrs to arrive and in 5 weeks of my stay in hotel, I haven't heard thank you, sorry etc. Manners big fat 0.
This is only 1% of the problems that my group has encountered. Avoid at all costs. Your money will be appreciated more elsewhere.