3.5
Average 943 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

Amenities

  •  Bar
  •  Free WiFi
  •  Gym
  •  Handicap-accessible
  •  Parking On Site
  •  Pet-friendly
  •  Restaurant
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property Suite Bedroom cottage Resort Villa lamp

Overview

Location

With a stay at Mercure Bordeaux Château Chartrons in Bordeaux (Chartrons), you’ll be minutes from Greek Orthodox Church and Bordeaux Wine and Trade Museum. This 4-star hotel is within close proximity of Marche des Quais and Quai des Marques.

Rooms

Make yourself at home in one of the 215 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Spa, Wellness & Premium Amenities

Enjoy recreation amenities such as a fitness center or take in the view from a terrace.

Food & Drink

Satisfy your appetite at the hotel’s restaurant, which serves breakfast, lunch, and dinner, or stay in and take advantage of room service (during limited hours). Quench your thirst with your favorite drink at a bar/lounge.

Business & Travel Amenities

Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Bordeaux? This hotel has 4844 square feet (450 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.

How to Get There

Mercure Bordeaux Château Chartrons
81 Cours Saint-Louis
Bordeaux, 33300 France

Reviews

3.5 Average 943 Reviews
Unsure
Reviewed 1 week ago

Stayed here through work and its not a bad hotel. I think the issue is that it seemed a little chaotic and nothing looked organised.

Breakfast was ok, nothing special but done the trick for me. Tea was cold and coffee non existing. The teams looked busy but all really pleasant. We are due back with our contract at the end of the month sp hopefully its improved.

Room nice and a great view. 😀

Not good, not bad
Reviewed 2 weeks ago

I stayed one night in this hotel. The neighborhood was a little scary. There is a local market a block away which was nice.

I had a group dinner at the hotel which was nice.

My room was the last one at the end of the hall. It was very dark even with every light in the room turned on. I tried to obtain hot water in the bathroom with very little success. I shaved with cold water and managed to get water warm enough to shower without freezing.

Excellent option, reliable service, good breakfast
Reviewed 2 weeks ago

Good overall experience. Very nice receptionists, decent room. Wifi speed could have been better. Overall room/hotel design a little bit out dated, but all very clean. Excellent breakfast buffet and nice bar/restaurant.

Do you speak French? Ils ne parlent pas anglais couramment.
Reviewed 1 month ago

I stayed here for the conference. They didn't recognize my Accor status at all. Other people were also saying that the staffs at this hotel were not friendly and never smile except one lady.One morning, the breakfast buffet area was congested, and many people were sitting in the restaurant area also. A hotel guy told me that this area is not for breakfast but lunch. As he urged me to get out from there, I followed him. But He didn't stop other new people to have tables in the area after that. I soon realized that the particular kind of selected people could take tables in the area. Although I disappointed very much with this experience, I wish that this would be my misunderstanding. Be fluent in French before you stay at this hotel!

A very tired hotel
Reviewed 2 months ago

The hotel is located about a 20 minute walk North from the centre of Bordeaux. The initial external appearance is encouraging, but the internal reality is something else.

On entering the lobby we were greeted with a smell of sewage - which was also present in the bedroom. The layout of the lobby is scruffy. The reception staff are helpful and made up a little for the first impressions of the hotel.

The hotel appears to make much of its income from coach parties and conferences. Most of the ground floor is one large eating area with large round tables for groups.

The corridors are tired with wall coverings beginning to peel off, and very 20th century lighting, giving a drab impression. In the room, the best part was the bed, which was comfortable. The room was quiet, but the air-con ineffective, meaning we had to sleep with the window open (fortunately we had an inward-facing room). The WiFi was truly appalling, with an unreliable connection and very slow even when connected. Skype was impossible. For a hotel that seeks to offer business facilities this is wholly unacceptable.

Breakfast (buffet) was reasonable, but a real "scrum" when the coach parties were eating. The layout of the serving points leaves a lot to be desired in terms of allowing maximum access to the various food offerings.

In the evening, there is a reasonably priced "menu du jour" and an a la carte which, for the quality offered, seemed expensive.

Overall this hotel is a poor ambassador for the Mercure brand. If I have to return to Bordeaux it will not be on my list for accommodation.