3.5
Average 882 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

Amenities

  •  Bar
  •  Free WiFi
  •  Gym
  •  Handicap-accessible
  •  Parking On Site
  •  Pet-friendly
  •  Restaurant
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property Suite Bedroom cottage Resort Villa lamp

Overview

Location

With a stay at Mercure Bordeaux Château Chartrons in Bordeaux (Chartrons), you’ll be minutes from Greek Orthodox Church and Bordeaux Wine and Trade Museum. This 4-star hotel is within close proximity of Marche des Quais and Quai des Marques.

Rooms

Make yourself at home in one of the 215 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Spa, Wellness & Premium Amenities

Enjoy recreation amenities such as a fitness center or take in the view from a terrace.

Food & Drink

Satisfy your appetite at the hotel’s restaurant, which serves breakfast, lunch, and dinner, or stay in and take advantage of room service (during limited hours). Quench your thirst with your favorite drink at a bar/lounge.

Business & Travel Amenities

Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Bordeaux? This hotel has 4844 square feet (450 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.

How to Get There

Mercure Bordeaux Château Chartrons
81 Cours Saint-Louis
Bordeaux, 33300 France

Reviews

3.5 Average 882 Reviews
Good sight for access to river and transport.
Reviewed 1 day ago

Hotel is of a very good standard. Staff are very helpful and attentive, rooms clean and spacious. It does serve as a conference centre with numerous business events going on but this did not impact on us as our focus was on Bordeaux itself. An easy 5-10 minute flat walk to the riverside or five minutes to a tram links to the centre or anywhere in between. Breakfast was a pleasant surprise after past reviews, ample choices of hot or cold food from croissants to cold meats and cheeses, fruits and yoghurts, cereals, scrambled egg and bacon and pancakes.

An average hotel in Bordeaux
Reviewed 1 month ago

The Chateau Chartrons is an average hotel in the wine merchant district in Bordeaux. Rooms are OK. Best thing in the rooms are the beds that are really great.
We had a Prestige room that was spacious. The room was just above the sevice entrance for the hotel so quite noisy early in the morning. Especially when the trash was collected. Restaurant and bar is not very charming and neither is the reception area.
Staff is professional and friendly

Comfortable bed, good parking, clean, but food offer is disappointing ng
Reviewed 2 months ago

We stayed for two nights in April, and the hotel has some really good points - it is easy to find, can pull up right outside in order to get parking directions, parking is directly under hotel, plenty of room and €10 a night. Not bad so far. The staff are very pleasant, helpful and professional. Room was fine - just what we expected, with separate loo and bathroom, with big shower and bath, lovely comfy bed, change of pillows if needed. BUT. no air con. This WAS a problem as it was very hot all night. The hotel HAS NO RESTAURANT. there is one right next door, but the menu looked very limited and contrary to the hours given on the door, it was locked. We saw no-one in there for either day. Breakfast was adequate, nothing more. Don’t expect a decent cuppa, no toaster, only scrambled eggs (no fried, boiled etc). Limited fruit, croissants, pain au chocolate, smoked ‘bacon’, sausages & a few cooked meats/cheeses. There is enough to keep you going, and when considered in the context of the price of the stay here, not BAD value, but need to manage expectations in that vein. Quiet at night, easy walk to loads of riverfront eateries, BUT, try the ‘tendance de medoc’ just around the corner - best meal we had for a while, half the price of the riverfront, and the owner was really pleasant and welcoming.

Mrs
Reviewed 2 months ago

Very unsatisfied experience in this " four stars" hotel !!!.
Breakfast poor ( no organic products, no lactose free milk...) Place overcrowded with " groups"
No restaurant just a place very minimal with a little menu
"parking" expensive, access with a stair, no indication how to find it from the hall, no indication of the exit for the car .

Not what it says on the tin
Reviewed 4 months ago

The marketing blurb talks about Chartron as the up and coming trendy part of Bordeaux and this may be the plan but it's a plan in evolution and the trendy part of Chartron is a good 0.5 km walk from this hotel towards the center. When you get to the trendy part of Chartron, it's got a pulse but most of the people who live there have gone to the center of the town which is another good kilometre hike further.
It says it's four star. It's not four star. Parking was like something out of a bad soviet murder movie. No lift up from garage to reception. Reception was a cavernous, impersonal space which clearly was a factory or some open planned space once. The dining area was not the one of the picture on the website; it and the bar were behind a cheap see through copper coloured curtain. Inviting, not. Check in was cool and business like. First room allocation not what we asked for. As others have mentioned they need to do the upgrade and they need to do it fast. We had the 'privilege' room and the missus got clobbered twice by the handle on the toilet because the door was not closed when we left and so the door handle smacked against her arm when she attempted to come back in via the door wide passage way. Door should be where the wardrobe is and wardrobe needs to be half the size. Towels: thin and old. Condensation on double glazed windows after using shower. It was alright but we'll go to the Intercontinental next time; that's a cool location.