4.5
Very Good 137 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

What We Love

  • The inside-outside infinity pool that practically merges with Alster Lake
  • The dazzling light sculpture in the atrium, made of 140 LEDs fitted to curved steel branches
  • Floor-to-ceiling windows in all guest rooms
  • Innovative cocktails concocted from local fruit brandy by resident mixologist Sebastian Schneider

What To Know

  • There’s not a straight wall to be found anywhere, thanks to the hotel’s flowing architecture
  • The beer in your mini-bar is complimentary
  • Look forward to a personal check-in experience: staff and guests sit together in one of three cushy lobby lounge areas
  • Each of the 17 suites here is furnished with a spacious walk-in wardrobe

Amenities

  •  Bar
  •  Gym
  •  Parking On Site
  •  Restaurant
  •  Spa
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
Fontenay Hamburg

Overview

Architectural marvel by local icon Jan Störmer on the banks of Lake Alster, with a La Mer spa and a destination restaurant

The Lowdown

It’s been nearly two decades since Hamburg welcomed a five-star sleep, so it’s only appropriate that the German port city’s newest resort, affectionately dubbed ‘hotel in the park,’ comes in the form of a lavish lakeside expanse standing among a thicket of oaks and sycamores. The curvy white-tiled façade—a set of three intertwining circular structures purposely designed to reflect the lake waters—even evokes the surrounding treetops (despite its leafy setting, rest assured you’re just a ten-minute walk from the city center); the woods also take center stage in all 130 guest rooms, painted in arboreal greens and beiges. Even the parquet flooring was sourced from the forest of the Abbey of Fontenay, in Burgundy, France. The hotel’s unique wave-like exterior means nearly all the furniture here is bespoke, from supersize beds by local outfit, Schramm Werkstätten, to carpets for the unusually shaped corridors, which were woven-to-order in Hong Kong. The pomp is also on full display at Lakeside, the hotel’s sun-drenched rooftop restaurant, which marries contemporary Nordic-influenced plates by 31-year-old whiz kid Cornelius Speinle, with enchanting 320-degree Hamburg vistas.

In the Area

Once upon a time, Lake Alster, Hamburg’s heart, was a medieval reservoir, built to power the many mills on its banks. Today, it’s the ultimate picnic backdrop, dotted with canoes and kayaks in the summer months; when the lake freezes over, it’s an ice-kiting arena. But the watery playground truly shines in August, when Alstervergnügen, a four-day festival brings nightly fireworks and acrobatic performances. Though you’re already staying in an architectural masterpiece, for a look at another creative—and recently unveiled—area icon, visit the Elbphilharmonie, a former brick warehouse turned concert hall bordering Hamburg’s bustling harbor, with hopes to revitalize the city’s classical music scene.

How to Get There

The Fontenay Hamburg
Fontenay 10
Hamburg, 20354 Germany

Reviews

4.5 Very Good 137 Reviews
Stay during weekend 18-20 october
Reviewed 2 weeks ago

Very nice and modern hotel in center of Hamburg. Very good rooms and restaurant. Fancy swimming pool and relaxing facitilities.
A hotel we can recommend for business and short or long stay in very special athmosfair.

Chic, professional hotel lacking buzz
Reviewed 1 month ago

We stayed for one night and had a pleasant stay but would not hurry back because there was no buzz (yet). The lobby area is very stylish but leaves a lot of underused space and is not particularly welcoming - if more people start coming that could improve, but when we were there it felt very empty. The staff were friendly and professional throughout the hotel. However the main restaurant downstairs felt underwhelming in its decor - perhaps because you have to go down some steps and it feels tucked away. The food is modern European and good with some innovations, however the prices are very steep. I assume the other restaurant (a Michelin starred restaurant upstairs) is also pricey. On the way to the restaurant we went past a small shop or bar - hard to know what it was because it was shut! There was also a smoking room which is a good idea but when we peaked our heads in it was empty but very smokey so seems to need better ventilation. The upstairs bar was pleasant enough and service was again, professional, however it was also half empty. The bedroom suite was well done and stylish and everything had been covered - including lots of modern technological features that all worked. The spa area was also nicely done with a sauna, steam room and half inside/outside pool with stunning views. There were plenty of towels and magazines and water lying around. There were only 20-25 lounge beds inside so it might get crowded quite quickly - in summer when the terrace is open capacity would be more. Breakfast was served in the main restaurant which was better in the daytime as you could see the green and the Alster. There were also more people. However the breakfast buffet was not of a high enough standard. Many things weren't labelled so you had to guess which was quark or yogurt etc, and the muesli felt shop-bought and boring and there was no granola. Furthermore, the buffet was tucked behind a counter at the end of the room so it was crowded and didn't feel 5 star at all. There was an adjacent, unused meeting room (which is unlikely to have surprise shows on a Saturday) which would give more opportunities to create a 5-star vibe for the buffet with dramatic flowers and tiered food displays etc. After about 15 minutes at our table a member of staff turned up with a few extras (salmon, cheese, meet cuts, bread basket with croissants) but by that stage we'd already eaten half our breakfast! Even with this late addition the breakfast still felt very standard for the price of 35 Euros per head. I assume the hotel is counting on the Sophien Terrassen new builds for core business which might work - such a big hotel needs a lot of people to create a vibe! Whether two expensive restaurants will please the market remains to be seen...

Stunning hotel
Reviewed 3 months ago

I arrived to the hotel on foot, having opted to go for a short walk along the Alster See to get to the hotel. The doorman went down the drive to help me with my small trolley when I arrived, which I thought was the measure of a man willing to go the extra mile to provide service. The receptionist did an effective check-in and followed me to the room to explain the features of the rooms. The room was large with a fantastic view. The room has all sorts of the latest high-tech gadgets including a 360 degree swivelling TV. The decor in the room is very well presented. I had the pleasure of having a quick lunch in the top floor bar, with fantastic views over the Alster lake. The service was excellent. The hotel in itself is a very interesting piece of architecture and deserves a visit for this reason alone. The breakfast crew still requires some training and they struggled to deliver the breakfast in a timely manner. They tended to forget the guests, which I noticed happened at several tables. All in all the stay was great and I would recommend to try the hotel if you want to experience a great stay in Hamburg

First impressions ...
Reviewed 3 months ago

... might be lasting. We went there for drinks in the Bar on a rainy afternoon and my expectations were extremely high. Alas, how soon did this end in disappointment: Service proved friendly enough but severely lacking expertise. Our carefully chosen drinks were served without cocktail napkins and nibbles, while the neighbouring tables enjoyed this attention to detail. When the waiter-cum-bar-chef came to clear our table he upended a filled water glass and apologised curtly while I was left to mop up the spillage with a tissue. In all, the only detail I enjoyed during our visit was the doorman who had parked away our car elegantly. But this is not a detail worth visiting again, I'm afraid.

Stunning new hotel
Reviewed 3 months ago

I don’t know how to write about this stunning hotel , can I say that it’s the best Hotel in Germany ? Yes in my opinion

+ the staff are helpful friendly and kind , specially the concierge

+ the restaurant was really nice specially the breakfast and the view of the breakfast ,

+ the facilities like (gym , spa , pool ) were really good

+ the location , for those doesn’t want a hotel in the middle of the city the fontnay is perfect .

+The rooms ,

we are a group of 3 families , all the rooms are really nice but guys don’t pay extra for a lake view , coz I’ll not get a full view of the lake , they gave us an upgrade to a 2 bedrooms suit , the room was really big and stunning , the best shower was in the fontnay , every detail in the room is nice , I think I felt in love with Hamburg after staying in the Fontnay , many thanks to all the staff for making our holiday a special one , thanks