4.5
Very Good 3100 Reviews
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This Hotel meets our standards
Our editors have been here and it has met our standards

What We Love

  • Spacious rooms have views of either the Tiergarten park or buzzy Potsdamer Platz
  • The Club Room’s executive lounge with its light meals and Tiergarten-park views
  • Easy walking distance to the Brandenburg Gate, the Holocaust Memorial, the Reichstag, the Neue Nationalgalerie and Checkpoint Charlie

What To Know

  • Overlooking the Sony Center, the immediate area is shiny and new
  • The smallest guestroom measures 431 square feet
  • WiFi available for an additional $21 per day; starting January, 2016 WiFi will be available for free

Amenities

  •  Babysitting
  •  Free WiFi
  •  Gym
  •  Handicap-accessible
  •  Kids Club
  •  Parking On Site
  •  Pet-friendly
  •  Pool
  •  Restaurant
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
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Overview

Towering five-star with classic service and décor to match in the city’s high-rise heart

The Look

This 11-story hotel (the floors above the 11th are private apartments) might be just a decade old, but its interiors evoke 18th-century Prussia. Gold-hued royal flourishes adorn carpets, curtains and wallpapers, while marble staircases and bathrooms bring to mind the palaces of the historical German empire. The formally attired staff is efficient and warm.

Bed and Bath

Even the smallest rooms have 430 square feet of space and feature Prussian-inspired interiors – duvets topped with gold-striped bed covers, lacquered wooden desks and blue-and-cream armchairs with footstools. Huge flat-screen TVs and numerous sockets – including some to fit international plugs – add essential modern touches. Elegant white-marble bathrooms have double sinks plus robes and slippers. Make use of the free floral salts during a soak in the double-ended bathtub.

Beyond

Whether dining alfresco on the Desbrosses Terrace or enjoying freshly baked scones and live piano music in the Tea Lounge, guests enjoy a variety of upscale on-site culinary options. Classic cocktails are served within the wood-paneled walls of The Curtain Club, a bar that evokes the feel of a British gentleman’s a club.

In the Area

There’s little need to hop on the U-bahn metro (directly opposite the hotel entrance) because most top sights are nearby. Take a 15-minute walk to the glass-domed Reichstag parliament building, stopping en route at the Holocaust Memorial and the 18th-century Brandenburg Gate. Afterward, stroll through the vast Tiergarten park, then back toward the hotel via the Neue Nationalgalerie to peruse its 20th- and 21st-century artworks.

How to Get There

The Ritz-Carlton, Berlin
Potsdamer Platz 3
Berlin, 10785 Germany

Reviews

4.5 Very Good 3100 Reviews
Beautiful lobby & rooms Gimmicky Bars
Reviewed 2 days ago

Stayed here for 8 nights in early March, during their big after renovations party. The hotel is lovely, rooms thoughtfully designed - plugs where you need them, working desk. Big bathroom with separate toilet, shower and tub. All very nice - but the bars are "concept" bars, and, except for one evening I never saw a real bartender - in the afternoons the serving attendants were making drinks. They need to forget about the gimmicks (one bar is called Fragrances and drinks have something to do with the type of fragrances you enjoy - but they don't have a list and the ingredients are "secret"). The new restaurant "Pots" was a big disappointment, food nothing special, small menu, and very, very slow service. Expected much more from something with Dieter Mueller's name on it.
What 5* hotel doesn't do turndown service as standard? You have to call to ask for turndown - sure sounds like a Marriott to me.
But, still got a very good rating, because it is a lovely renovation, rooms attractive and functional, AND the staff are absolutely professional, friendly, helpful and efficient.

Amazing hotel
Reviewed 2 days ago

Stayed here for 2 nights on business over a weekend. Hotel is beautiful and very new. Rooms are nice and spacious. The bar is also nice - has live music. Breakfast spread was complete and delicious. Highly recommend staying here i

Worth paying extra for
Reviewed 3 days ago

Stayed here for a city break with my wife in March.
From checking in to checking out all staff we encountered were polite, friendly and efficient. They really made us feel welcome.
The rooms are excellent and the bed very comfortable.
The gym was good and also the Piano Bar had a very nice vibe.
This hotel is in a great locaation, the Sony Centre is a 2 minute walk, Mall of Berlin or The Riechstag only 10-15 minutes. The TV Tower or Zoo about 40-45 minutes if you enjoy walking.
Would definitely stay at a Ritz-Carlton again.

Excellent
Reviewed 5 days ago

Took a great vacation here, and spent 4 nights with the Club Lounge. The hotel decor all over is excellent. Modern, very clean, yet warm at the same time. tt was raining when I arrived, and when I as handed tissues to clean my glasses within 10 seconds, I knew I was a Ritz Carlton.

The rooms are I am assuming, fairly new. I think they we sparkling clean, and very comfortable. The beds are the most amazing.

Every staff member I encounted was excellent, although some really go to the extra mile.

The two bars on off the lobby are outstaninding, and have very different styles, and idea. I loved them both, really beating any othe Ritz I've stayed at. The bartenders themselves are highly skilled, entertaining, and make you want to come back.

There is a beautiful (for a city) pool downstairs which I used. Trypical for a Ritz, I wasn't in the pool 2 minutes, and a lovely lady appearded with slippers and a robe to wear back to my room.

Club Lounge is a very intiving place to visit for food and drinks, all included. The young staff there are excellent, especially Jerome. Breakfast, evening and mid afternoon food was great. Lunch was good, but I found it to be a little less imaginative. It could use a bump up just a bit. The other odd thing was no desert at night. I haven't found that in outher clubs. Just a small suggestion, not a coimplaint.

It rained a lot when I was there, but everytime I left the front door, there were umbrellas ready to go. Perfect touch.

I highy recommend!

It lets itself down
Reviewed 5 days ago

Hotel is in a great location. The building is smart and modern with nice rooms and everything has been refurbished to a high standard. The bar is good and also the restaurant. However it lets itself down in two respects
1. The doormen or porters are the laziest I have ever seen. Trying to get a cab or get out of a cab or get your luggage dealt with is a nightmare. They seem to hide away and play with mobile phone or try and speak to the pretty girls.
2. The WIFI. This is the worst I have ever seen in any major hotel. It continually drops off and when it is on it has poor signal strength and is unreliable.
I would also add that the last few times I have stayed there odd charges have appeared on my bill at check out. Please check your bill closely. I’m not sure that they are doing this deliberately
Good luck!