96%
Members Recommend
4.5
Very Good 2649 Reviews
Jetsetter Verified
This Hotel meets our standards
Our editors have been here and it has met our standards

What We Love

  • Convenient location across from the Sony Center and steps from public transport
  • Two Michelin-starred FACIL restaurant, one of Berlin’s best?
  • Function-meets-form room aesthetics
  • ONO Spa, with its walk-around reflexology course and 11th-floor views?
  • Personal jogging trainers to motivate jet-lagged guests?

What To Know

  • FACIL Restaurant is closed during lunch and dinner on Saturday and Sundays and open for breakfast seven days a week
  • The German preference for two single duvets atop one bed prevails here
  • Rooms with two single beds are not available — all rooms have king beds
  • WiFi is free
  • Photos are credited to ©Lukas Roth

Amenities

  •  Babysitting
  •  Bar
  •  Free WiFi
  •  Gym
  •  Handicap-accessible
  •  Parking On Site
  •  Restaurant
  •  Spa
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
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Overview

The Review

With a stay at The Mandala Hotel, you’ll be centrally located in Berlin, steps from Sony Center and Potsdamer Platz. This 5-star hotel is close to Brandenburg Gate and Reichstag Building.

Make yourself at home in one of the 158 guestrooms, featuring kitchenettes. Wired and wireless Internet access is complimentary, while DVD players and satellite programming provide entertainment. Conveniences include safes and desks, and housekeeping is provided daily.

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. If you’re looking for recreational opportunities, you’ll find a health club and a sauna. Additional features include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge). Guests can catch a ride to nearby destinations on the area shuttle (surcharge).

Grab a bite at one of the hotel’s 2 restaurants, or stay in and take advantage of 24-hour room service. Quench your thirst with your favorite drink at a bar/lounge.

Featured amenities include a business center, limo/town car service, and express check-in. Planning an event in Berlin? This hotel features 1722 square feet (160 square meters) of event facilities. For a surcharge, guests may use a roundtrip airport shuttle (available on request) and a train station pick-up service.

How to Get There

The Mandala Hotel
Potsdamer Str. 3
Berlin, 10785 Germany

Reviews

4.5 Very Good 2649 Reviews
Bedbugs
Reviewed 2 days ago

After 1st night we all, me my wife and son had bites of bedbugs from room 828. We received a new room, but that's all the hotel offered us. We even had to pay doctor ourselves, but got no personal documents for our selves from doctor, but those were handled to reception instead and this is even we asked them for our selves??? Guess the doctor was also a business partner of the hotel. I also wonder what does the GDPR say about this. We didn't get any other assistance but claims that there is no bedbugs in the room(s) which was probably checked by their local business partner after a heavy cleaning of the room the following day. Sometimes it might be better to serve the customer than trying to cover your own back. So, if you choose to stay in this hotel, check the room and hope that you won't have any problems as they are not supporting you with them. We have never had such a problem before, and have now spent a couple of days disinfected all our clothes, bags etc. after the trip. What kind of customer service is to deny all this, when you see the pictures of damage and marks on the linen. Not recommended on any way!

A 5-star hotel
Reviewed 2 days ago

While we did not eat at the hotel --not even breakfast, for we enjoyed going out to Starbucks-- I think the service makes it 5-star. Our standard room was large with an excellent bed (except when you don't like, as we don't, the German bedding with a comforter that is always to hot ... we requested a top sheet, and it was promptly given, like the rubber mat we requested for the bathtub). The bathroom was splendid, all covered in dark and white marble. There was a small kitchenette that we did not use (if I remember, one plug was ut of order and that was not fixed) but tea and coffee. We only had 5 days and I did not have time to try the fitness room, but the hotel was beautifully appointed in tasteful modern style and the location was excellent, despite the cold and impersonal modernity that now characterizes Potsdamer Platz.
It is very close to the central library and the symphony house by Hans Scharoun and also to Mies van der Rohe's superb Neues National Gallerie, which is now being renovated. Several bus lines take you to what was East Berlin and tyou walk to Brandenburg Gate, past the Memorial to the Shoah, in 20 minutes and in 5 minutes to the Martin Gropius Bau. Our room was on Potsdamer Strasse but extremely quiet and the A, which was pre-set, was excellent and much needed in the heat wave we had in late May-early June.

Nice
Reviewed 2 days ago

Nice rooms but the air conditioner was not great and the shower leaves a lot to be desired. Very little water pressure. The elevator was fast and the front dest was Fabulous every request was handled. Location is perfect, nice hotel.

Did not get what we ordered
Reviewed 7 days ago

As Berlin were expected to hit 30 degrees and sunshine all weekend we wanted to book a hotel with a balcony. Not that we spent much time in the room, but always nice to sit outside when its warm. We ordered late and did not have many options. At the Mandala Hotel we found a 60 sqm room with

Fantastic
Reviewed 1 week ago

Great room - clean, big, nice and cosy

Great location - Berlin is fantastic and the hotel is in the middle of everything

Great service - nice people all over

Great city - so many historic places

10/10 experience