The St. Regis Atlanta
What We Love
- Free frozen fruit skewers, iced coconut water and smoothie samplers at the Pool Piazza
- Afternoon tea is held from 2:30 to 4:30 p.m. in the Astor Court
- The hotel art collection showcases Georgia artists
- Helpful concierge staff and bend-over-backward butler service
What To Know
- The fitness center is open 24/7
- Not all rooms have private balconies
- More than 500 bottles (some rare) are ready to be uncorked in the Wine Room
- Free WiFi
- Parking On Site
- Room Service
With grand double staircases, polished dark wood floors and vast crystal chandeliers, the St. Regis Atlanta’s lobby welcomes guests to one of the city’s poshest addresses. The walls of the hotel are adorned with $1 million worth of original oils, and the framed photographs of famous Georgians such as Margaret Mitchell, Hank Aaron and Bobby Jones might make you think you’re staying at an incredibly well-appointed private estate.
Bed & Bath
The St. Regis Atlanta’s 151 guestrooms have a neutral color palette of crisp white and soft ecru, along with pops of gold and light green. Feather pillows and duvets, original artwork, handcrafted chandeliers and French Deco-style furnishings give an air of sophistication, while tray ceilings and floor-to-ceiling windows open the spaces up. All rooms come with creature comforts such as iPod docking stations and 37-inch flat-screen TVs, and some have furnished private balconies with views of the Pool Piazza or Grand Terrace. Bathrooms are spa-like, with a rainfall shower, Remède bath products and white marble vanities; plush robes hang ready to be grabbed after a soak in the separate tub.
Outside, the hotel’s 40,000-square-foot Pool Piazza is bedecked with candy cane-striped cushioned lounge chairs and features a waterfall and stone fireplace; the adjacent Grand Terrace provides a year-round diversion with bocce, badminton and table tennis. For a decadent breakfast at the Astor Court, order the lobster frittata or lemon-scented buttermilk pancakes, and when you’re ready to grab a seat at the St. Regis Bar for a libation, we recommend trying the signature West Paces Mary, a Bloody Mary with a surprising Southern twist: pickled okra juice. Elsewhere, there’s the 10-treatment-room Remède Spa, as well as a 24-hour fitness club.
In the Area
Buckhead is Atlanta’s most well-heeled nabe, with upscale eateries such as Umi Sushi (next door to the hotel), where the ultra-fresh Sanmori sashimi plate is a must-try. Also nearby is Chops Lobster Bar; the vibe here is that of an exclusive club, and the best way to order the crustacean is lightly crisped with drawn butter. A mile away is the city’s high-end shopping destination, Phipps Plaza, which has retailers such as L.K. Bennett, Valentino, Versace and Michael Stars. For a taste of Southern history, visit the Atlanta History Center, just down the road; a particular treat is the fully restored Tullie Smith Farm, with actors who bring the plantation-era farm to life.
How to Get There
This is the second year we stayed at the St Regis for our anniversary. Last year our review spoke about the outdoor patio area and renovations needed at this hotel. I was happy to see the patio is under renovation. The hotel however is in desperate need of help and its a shame, this could be a fabulous place. older chandeliers in the hall ways have broken crystals on them. Wall and ceiling panels with cloth are all faded or stained, carpets need to be replaced, wood flooring needs to be redone. If they do not get on this soon this hotel will start to fall apart at an exponential rate.
St Regis Bar needs a complete redesign and is far to small for such a hotel. redesign it and put a fire place in there it should also be decorated for the holidays. we had an experience there with one of the waitresses, walked in asked of I can grab a table, her reply was first come first serve just grab any table. OK so asked her if we can have some chairs, to which see commented if you can find some just carry them over to the table. Not exactly what I was expecting at the St Regis. Now a waiter Freddie was simply outstanding, he saw later we were in need of chairs he went and got some for us. At the St Regis Bar, look for Freddie.
For the most part most of the staff was great, last year I commented that some of the staff simply need to learn to smile and some of the staff walks around like they have the fear of god in them. Management of personnel and how they are trained or treated needs to be addressed. We the customer should NEVER have to sit down and overhear a manager or a supervisor come down on any of the staff this is something that should be done in private between the 2 people. This is a management training issue.
Billing Issues. Back in September we were alerted that the Marriot hotel data base was hacked into so I set my credit card to ping me with each transaction. While we were at the St Regis I got pinged multiple times during each day of our stay and none of the bills made sense, Each time we went to the front desk asking them whats going on, there was no explanation accept there were issues with the software. All this being said teh personnel at the front desk Specifically Ashley did all she could to make this right for us. With her efforts we will return to this hotel.
All of the issues at the St Regis are management related matters. From the renovation that is needed and its scheduling budgeting and priority all need to be addressed. I would say management there is so bad I am suspecting that the hotel may not be there much longer. The Hotel is not being cared for and this is management.
Certain call out to people there that were outstanding:
Ashe, waiter for breakfast was outstanding
Freddie and Mary at the bar outstanding.
The SPA in General
You all are the reason we will return.
I stayed for a business event and was upgraded to suite which was a nice surprise. Exquisite decor, attention to details, the technology in the room, and the art work throughout the hotel - so amazing. The staff is warm, friendly and wonderful too! A special shout out to Nick at the front desk who went above and beyond to accommodate me. Thank you! I sleep better at the St. Regis than I do at home! A stunning place to hold an event in Atlanta! Happy holidays!
On Nov 15th and 16th I visited again this outstanding property. From the moment I arrived to the moment I left the service and hospitality was 5 star service. The new decorated rooms are beautiful and classic with state of the art technology. I always enjoy the Bar and restaurants with an outstanding quality. This was my 3rd stay and each time it gets better and better. Its a must stay if your visiting Atlanta.
Always a perfect stay from check in to check out. Service impeccable! Bar great! We have date night here at least once a year! Good restaurant and Chops is right across the way...a 2 minute walk. In heart of Buckhead
Upgraded upon check in to a suite and loved it. So very nice and indulgent. Hard to find anything wrong until my trembling hand accepted the bill for the room. There was $100 in taxes alone for the room. It's a tough bill to pay. I'm not of the ilk where this hotel is normal. I'll retreat into my hole for a while and suffer the WHALLOP of such a big bill.
If you can afford it, Go! No flaws.