4.0
Very Good 3724 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

Amenities

  •  Bar
  •  Free WiFi
  •  Gym
  •  Handicap Accessible
  •  Parking On Site
  •  Pet-friendly
  •  Pool
  •  Restaurant
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
function hall restaurant banquet ballroom convention center wedding reception conference hall

Overview

Location

A stay at Sheraton Atlanta Hotel places you in the heart of Atlanta, walking distance from APEX Museum and AmericasMart. This 4-star hotel is within close proximity of Museum of Design Atlanta and Georgia State University.

Rooms

Make yourself at home in one of the 763 air-conditioned rooms featuring refrigerators and LED televisions. Cable programming and video-game consoles are provided for your entertainment, while complimentary wireless Internet access keeps you connected. Private bathrooms with bathtubs or showers feature designer toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.

Spa, Wellness & Premium Amenities

Don’t miss out on the many recreational opportunities, including a 24-hour health club, an indoor pool, and a spa tub. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and gift shops/newsstands.

Food & Drink

Enjoy a meal at one of the hotel’s dining establishments, which include 2 restaurants and a coffee shop/café. From your room, you can also access room service (during limited hours). Relax with your favorite drink at a bar/lounge or a poolside bar.

Business & Travel Amenities

Featured amenities include a 24-hour business center, limo/town car service, and express check-in. Planning an event in Atlanta? This hotel has 95000 square feet (8826 square meters) of space consisting of a conference center and meeting rooms. Self parking (subject to charges) is available onsite.

How to Get There

Sheraton Atlanta Hotel
165 Courtland Street NE
Atlanta, GA 30303 United States

Reviews

4.0 Very Good 3724 Reviews
Nice Hotel w/ Great Customer Service
Reviewed 5 hours ago

Our experience at the Sheraton Atlanta Hotel was almost excellent. We were upgraded to a suite so we had a very nice, large room. However, the bathroom was one of the smallest we have ever had even for a much smaller room...and the low flush toilet ran for about 5 minutes after it was flushed.

The gym was nice, breakfast was very good and customer service overall was very good.

As with most hotels in the city you have to pay for parking. There is an option for valet ($40'ish) vs self-parking ($30 something). We opted for self-parking but almost changed our mind when we had to drive down the circular exit to get out. The walls are so tight I was afraid I was going to take off one or both of my mirrors as I went to exit the parking structure.

The neighborhood is not the most desirable in my opinion but we were used to staying in Midtown so expected something similar. No! I would not feel comfortable walking around the sidewalks near the Sheraton.

All that being said, we would stay here again.

Awesome customer service
Reviewed 17 hours ago

Wanda in the snack bar area is amazing and Anthony at the front desk is a superstar. Two of the hotel’s best!!!! Both of these employees went the 2nd mile, and we’re happy to do so. Rarely do you find that kind of service as an industry norm anymore. Way to go Wanda and Anthony!!!!

Regions IV-Leadership Conference
Reviewed 2 days ago

No complaints here. All love and courtesy from majority Employees. Would like to Recognize My Housekeeper on the 7 th floor Ms. Patricia, but called her Ms. Pat. She is very loving and kind. Even though had challenge the first day with my a/c; Ms. Patti came to the rescue and the A/C Engineer fixed immediately. Had no worries, no complaints. Things happen and all was resolved within small period of time. Even my A/C engineer was kind and made sure all I felt secure within this matter. Also, Armond P; he was very professional and always gracious with a smile. Since the event has sessions throughout the hotel, there was A Veteran employee by the name of Jerry. I hope have his name correct. He made sure I was at the correct Session. That surpasses the genuine care he has for all whom enter Sheraton. Thank you to the other house keeper Levy on 7th floor, Lamar and staff at concierge.
Thank-You and See you soon....

Okay stay
Reviewed 2 days ago

One thing that made us really mad was the $32 fee for parking that we weren’t aware of when we booked. Also, the parking is a good 5-7 min walk from your car to your room which isn’t easy when you have kids, or lots of luggage. You have to park in a parking garage which it’s nice that it’s covered, but can be dangerous when you’re trying to walk through there with kids. The pool was Prob the best feature of this hotel. The hot tub had several leaves from the indoor trees in it though. I did like that the pool was inside. The hotel is quite big, and has a snack bar type area you can buy food from. Beware it can get expensive quick. The rooms were clean. The view from our room was a dirty roof top from another section of the hotel and other hotel rooms. Would have been nice to have a slight view of the city. You’re not far from the downtown night life, but I would definitely drive places rather than walk. You’re a good walk away from anything fun or exciting. Traffic really wasn’t that bad, and the hotel is really easy to find. Overall I would rate this hotel a 5 out 10 stars. The parking fee should have been clear up front when we booked, and the parking is too far away from the rooms.

Very Efficient !
Reviewed 5 days ago

I travel often for both work and pleasure, and I typically don’t usually take the time out to write a review unless something very surprising happens. Surprising would be the perfect word to describe my experience here. This hotel was very busy on the weekend just like most hotels in the area . The thing that stood out to me was how efficient the valet and luggage staff were in making sure that cars got in and out quickly .
Many times when I reserve a hotel in the area (even more expensive ones) it takes at least 5-15 minutes to get attended to, but luckily this wasn’t the case at Sheraton Atlanta. Kareem ( Head of valet) and his staff were very quick, kind, helpful, and efficient. This helped me to get to the front desk for check in, which was very busy as well , but nonetheless the front desk staff had no problem checking me in and allowing me to get to my room , expeditiously!

I’ll definitely be coming back to stay here next time I’m in Atlanta !