Mandarin Oriental, Atlanta
What We Love
- Strolling around the manicured English-style garden
- Swimming laps in the 60-foot indoor pool
- The leather chairs and garden views at the Taipan bar
- Being shuttled around in the hotel’s Tesla
What To Know
- Traveling with kids? The hotel provides cribs, strollers and even baby monitors for free
- The hotel is far from downtown Atlanta
- There’s a fee for WiFi
- Parking On Site
They say everything is bigger in the south. That definitely applies to the rooms at the Mandarin Oriental and goes double for the bathrooms, which will inspire serious envy. Plush fabrics, a palette of beige, white and brown—these rooms are designed to soothe, so sink into the velour armchair or the deep-soaking tub and let them do their job. You can re-up the effect with a treatment at the much-lauded spa, which is a favorite spot for locals. It has 14 rooms, a “vitality pool” with enthusiastic jets, and a yoga studio. Top it all off with a “Georgia Peach” cocktail at Taipan, made with jasmine-infused gin and fresh peach puree.
In the Area
Exclusive Buckhead is known for its shopping options and the Mandarin Oriental is close to nearly all of them. Just across the road is Lenox Square, an enormous mall with enough shops to keep you busy for days. A few minutes down Peachtree Road is Phipps Plaza, which has slightly more upscale stores and a movie theater. Book ahead for dinner at St. Cecilia, a modern Italian restaurant with a fabulous five-course pasta tasting that carb-addicts will love. It’s an easy ten-minute stroll from the hotel, but build in time for a craft cocktail made with Gunfighter rye, salted cinnamon caramel, and fresh cider. A 15-minute drive south brings you to downtown Atlanta, where you’ll find the Botanical Garden and the High Museum of Art; if possible, try to schedule your drive for non-rush hours, when Atlanta’s traffic is less brutal. Or, hop on the MARTA at Buckhead Station, just a two-minute walk away.
How to Get There
There is a reason why the Mandarin is one of the top hotels in Buckhead. The rooms are exceptionally large and the bathrooms even bigger. TVs in I. Bathroom and a huge tv in the living area.
There are are few housekeeping things that need attention; such as painting the doors and minor furniture repairs.
The beds are really comfortable and the pillows are very nice. Large bath sheets and nice amenities.
On our recent trip to Atlanta for a concert we decided to make a real girl-happy experience of our stay. We wanted spa experiences so selected Mandarin Oriental since their spa was so highly rated. It was incredible. The hotel room was beautiful, comfortable, and roomy - with lovely bathroom products, and excellent water pressure in the shower. The workout facility was fabulous - including countless dial-up workouts available and a large room to do them in. Our spa experiences were wonderful!! We had 4 total - all delightful, relaxing and just what we wanted! The only BLACK MARK on our visit was following our checkout we realized we had left phone chargers in our room. We called the hotel that afternoon and later learned that the chargers were not found. This was enormously disappointing.... But while we were at the hotel we had a fabulous experience.
I haven't really been anywhere else in Atlanta but this area is not really my cup of tea. A lot of shiny office towers, high-end shopping malls, and new condominium developments. It's like Orange County without the Ocean. The Mandarin Oriental is in a very central location and has excellent rooms and a great check in staff (very professional and genuinely friendly). The hotel doesn't really have much of a lobby - the entrance is more like the reception desk of a nice office building than a luxury hotel experience, but again, the staff was nice.
I paid an insane amount for the room, which is really hard to reconcile in a city like Atlanta, and no coffee maker in the room, which is probably the most cherished amenity in a business travelers room.
Rooms and service are 5 stars and this may very well be a five star experience by the standards of suburban Atlanta, but the room rates are at the same level as what you would pay for an amazing experience in Shanghai, Manhattan or Dubai so I really have to take away one star for value (and for no coffee maker).
I stayed at the Mandarin Oriental Buckhead for one night in June. It’s a nice hotel and definitely has its good points. But also has faults. I made the reservation directly with the hotel after I found a $295
rate on trip advisor for the night I was staying. The reservation agent I spoke with confirmed the trip advisor rate and adjusted it to the trip advisor advertised $295 rate for that night per their best rate guarantee. He was actually a hotel employee rather than a central reservation agent. Part of the problem was I did not get a confirmation email with the $295 rate I reserved. I just didn’t give it any thought at the time. My fault for not doing that.
I go to check in and the desk clerk said my rate was higher than the one I reserved. When I told her I’d reserved a rate of $295 in accordance with their best rate guarantee, she said she didn’t see that. The only emails I had to show never showed the rate. My fault for not checking but I’ve never made a reservation at any hotel where I didn’t get an email showing the reserved rate. The lady refused to adjust the room rate without proof. I wasn’t happy, but thought, oh well, I just wanted to get to my room.
The room was huge and the marble bathroom made it even better. There is also a TV in the bathroom. The gym has a variety of equipment, but don’t leave anything unattended while you workout. Staff might pick it up and mix it in with the towels. Don’t know why anyone would do that.
I was there on a Saturday night and the restaurant and bar were packed, but I was still able to get a seat at the bar. They have live music on Saturday nights. The bed was very comfortable. I slept in the next day and ordered room service instead of going down to the restaurant. Room service was very good. They also have a pool and spa which were very nice.
The Mandarin is a very nice hotel, and was the first time I stayed at a Mandarin Oriental. I don’t know if I’d go back though after the whole bait and switch thing about the rate when I checked in.
When you stay at a Mandarin Oriental you're guaranteed to get first class service and thats exactly what was delivered on my recent stay here.
This is my second experience at a Mandarin Oriental ( I stayed at the Hotel in D.C last year ) and this one lived up to the previous for sure.
It's a little set back from Peachtree Rd so it could be quite easy to breeze past it, especially with the level of construction on Peachtree at the moment, with that being said once I pulled into the Hotel the experience began, from the warm greeting, to the first class check-in and usage of your name as much as possible. It's clear the level of training all the employee's go through here.
The lobby area is small and it can be initially hard to gain your bearings but once you do it all makes sense. I had the chance to eat here on a couple of occasion's and the food was naturally out of this world. I didn't get chance to experience the Spa area as I didn't have time, however I did check out the pool, and I must say...I was underwhelmed !!
The pool area while nice enough and the pool itself being very nicely heated ( a common mistake some hotel's make that's inexcusable if you ask me ) was great, but the seating around the pool was very limited and with the normally great Atlanta weather, why they wouldn't have an area outside the pool so you can sit outside and dry off / take in the sun baffles me. I was disappointed for sure.
But aside from the pool area the rest of the Hotel delivers on it's promise for sure. If you're looking for a 5 star experience you'll get it here, just don't expect much from the pool area.