Shangri-La Village Resort
- Free WiFi
- Parking On Site
Shangri-La Village Resort is centrally located in Pokhara, walking distance from Pokhara International Mountain Museum and close to Davis Falls. This 4.5-star hotel is within close proximity of Devi’s Fall and Seti Gandaki.
Make yourself at home in one of the 61 air-conditioned rooms featuring minibars. Rooms have private balconies. Complimentary wired and wireless Internet access keeps you connected, and cable programming provides entertainment. Conveniences include safes and desks, and you can also request cribs/infant beds (surcharge).
Spa, Wellness & Premium Amenities
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You’re sure to appreciate the recreational amenities, including a health club and an outdoor pool. This hotel also features complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).
Food & Drink
Grab a bite at one of the hotel’s 2 restaurants, or stay in and take advantage of 24-hour room service. Relax with a refreshing drink from a poolside bar or one of the 2 bars/lounges.
Business & Travel Amenities
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is complimentary (available 24 hours).
How to Get There
Shangrila Village Resort in Pokhara offers peace, tranquility, space, greenery and beauty of nature with a touch of high quality hospitality and services. The rooms are beautifully designed and are spacious, the meals are international quality, the ambiance is just beautiful with lush green surroundings. There are fruit trees within the compound and the views of the Annapurna Himalaya range is just breath-taking !!
We stayed three nights at this hotel. It is based about 15 mins outside Pokhara which is good since you are in a quiet neighbourhood. The hotel staff are all very friendly and helpful. We were in half board and the choice and quality of the food was good. The bedrooms were large and the beds very comfy. The bathrooms desperately need upgrading. Otherwise a very good choice.
We stayed at this hotel in May 2018.
The room location was very nice, but the bathrooms were pathetic, totally run down and old fittings, hot water and shower was poor. The beds were also old and the air conditioner did not function well. We called the housekeeping, and the answer was there was too much load, thus showed that the hotel was full, hence they could not cope with the load. So we had to shift to another hotel the next day. The front desk staff did not even bother to ask us the reason. I presume the hotel was full and they did not feel to ask us the reason, and they could sell the room at higher rate. This was the attitude.
Not again at this hotel.
I intend to edit this after we go back home but I wanted to post this right away because I'm livid. Unlike Kathmandu, Pokhara has been a complete let down. This hotel has played a big role in our disappointment. They have no sense of hospitality. Given that I'm paying as much as I would pay for a good Marriott, this is not at all acceptable.
(1) the deluxe room is anything but. Ancient amenities, paint and parts are falling apart, black mold in the bathroom (pictures will show you)
(2) the free shuttle to the lake today - the driver nonchalantly tells us (the general attitude of the hotel staff) that if we want to take the return shuttle we should call the hotel and check if they can do it. Why have shuttle timings if we are supposed to call them and confirm?
(3) we asked house keeping to wash two baby sippy cups for us. The waiter came to our room and said "no, you do it"...I called and asked the front desk if this is not a kid friendly hotel and the lady says yes they cannot do it. Next someone else calls and says they'll get someone to come get the bottles. Too late. At this point I'm just too angry.
(4) at dinner yesterday the maitre'de was so amused at us that he actually picked up our room key from our table to see (there was no reason for him to do that because dinner was not included in the package... We were going to pay anyway)
I want to make clear that this isn't about a communication gap... This is just poor hospitality.
I'm sure there will be more to come in our last two days. Stay tuned.
Unlike in Kathmandu, this Shangrila hotel, is managed by different people and it's really very good resort. The staff is fantastic so as the resort and it's ambiance. This hotel also gives you free WIFI in remote areas of Pokhra, which is very good.
The rooms are spacious and enjoyable.... The garden is very well managed... Food is good... Overall a fantastic experience..
I must add that this resort have very good garden which consist of different types of flowers and trees.
Only problem with this resort is age old TVs.. Even in 3 star hotels they use flat screen TVs but by unknown reasons they still use big screen TVs and they are place in such a way that you have to sit straight in a corner on the bed to see it...I hope that they will change this soon