Tideline Ocean Resort & Spa
What We Love
- Nightly lobby wine hour
- Free beach chairs, lounges and umbrellas
- Best for couples and single travelers
- READ MORE: Find your perfect Miami vacation?
What To Know
- The property opened in August 2009
- It’s a 15-minute drive to Worth Avenue shopping
- Pool is nice and protected by palm trees and greenery, but it's technically in the parking lot
- Free WiFi
- Handicap Accessible
- Parking On Site
- Room Service
This isn’t your mother’s Palm Beach. In lieu of bright floral sofas and navy blazers, the contemporary oceanfront Tideline Ocean Resort and Spa is awash in a shadowy, Asian-influenced aesthetic with a just enough South Beach style. Mood music booms from the entrance and there’s a dark and sexy scene at the bar where a back lit blue wall adds a sexy undersea vibe. But the peaceful beach lined with chairs and lounges, meditation garden and on-site spa provide the tranquility you came for.
Bed & Bath
The dark, dreamy feel extends to the Tideline Ocean Resort and Spa’s 134 guestrooms and suites; they’re sleek and comfortable, with flat-screen TVs and eco-friendly bath amenities. Ceramic floors are finished to look like oxidized steel, and the dark wood and neutral-hued natural fabric hung to resemble a four poster bead make you feel as if you’re in Bali. Bathrooms are big a bring a spa feel, with soaking tubs and freestanding showers. All guestrooms feature water views — either of the Atlantic or the Intercoastal Waterway, and many have private balconies.
On weekend nights the elevator leading to the hotel’s signature restaurant on the third floor, cordoned off with velvet ropes guarded by a miniskirt-clad hostess with a clipboard. Like the rest of the hotel, the restaurant is modern and cool-toned and minimal without being monotonous. Chef Michael Wuster’s “gourmet performance art kitchen” takes fresh produce and seafood and prepares them with modern techniques and equipment — like using liquid nitrogen to freeze food, or preparing dishes sous-vide, a method of cooking food in a vacuum. Still, it’s the classics that shine here, like the colossal Florida stone crabs from the raw bar and the bouillabaisse with monkfish, shrimp, mussels and traditional rouille.
In the Area
Relax with an invigorating massage or Ultimate HydraFacial at the resort’s spa. Catch a match at the International Polo Club of Palm Beach, where some of the world’s best players come to compete. What to wear, what to wear? Hit the chic boutiques of Worth Avenue for designer goods from the world’s best stores (as well as copious people watching). For dinner, savor succulent regional fare like Florida red snapper, stone crabs or organic chicken at Malcolm’s; the art of food, helmed by Executive Chef Michael Wurster.
How to Get There
I would have never visited this hotel if it weren't suggested by my meeting organizers.
The problems started right at checkin. The lobby was small , nondescript and non existent and dark, not lit up at all. No clarity provided about whether breakfast is included in room rate or not, No idea where the complimentary coffee table is, - they later said - 6am to 10am - in a dingy corner - only decaf tasteless liquid.
I checked into the room: the tiled floor was already wet and sandy/slippery, the room door didn't close properly because the pivots were loose and creaked every time I opened or closed it. The balcony door was too big and heavy and my wife tried couple of times to open it, she couldn't, Now begins magic:
Need to wave milk for my baby: No microwave, no coffee maker, no kettle to boil water. Ok. Picked phone to call guest services: No dial tone, pressed all possible numbers - line is dead/not working. Walked down to frontdesk: Staff(Carla) said microwave will be provided shortly. Go back to room waited for 20 minutes with a hungry baby in arm, no microwave. Went down again to front desk : the staff said 'microwave is not written as a facility provided on hotel website' - can't provide. Raise concern that traveling with 6 month old: said can provide hot water when needed , no kettle possible, they do not have kettle. Wow. I thought I went back in time to 1970: Hotel does not have microwave does not have Kettle. Asked her to wave my baby's food in employee room while we figure out how to arrange a kettle for the night. I went back again to frontdesk to speak to the manager/General manager - threatened written complaint about lack of basic facilities in a 'luxury' hotel. Staff said will double check for microwave availability: 2 minutes later : Microwave available, 5 minutes later: microwave in room. This is magical, if there was none how would this one appear out of no where.
The pool was good and access to beach was smooth. Rest of the experience horrible.
I should have listened to the other reviewers and book elsewhere. We checked out that same day after seeing cockroaches crawling all over the ceiling. There was pubic hair between the sheets of the bed. The suite itself was dark and dingy. The sink at the wet-bar was clogged and corroded. Dust under the bed. Dirty couches. The coffee table had some kind of liquid dried up on it, looked like it had never been wiped down. What a shame because the location is great, but that’s the only thing that is good.
I was incredibly disappointed in my stay at the Tideline Ocean Resort & Spa. The only positive was the friendly front desk staff and amazing valet. You are required to pay a resort fee that is supposed to include morning coffee, welcome sparkling wine, the New York Times, and 2 complimentary waters at turn down. I did not receive any of this, when I asked about the coffee service I was told I would have to order in-room dining and request coffee. The room was very nice looking, but the harsh concrete floors, and incredibly uncomfortable bed had my back hurting during my entire stay. I went expecting luxury, but I have stayed a bargain hotels that have been more comfortable and accommodating than the Tideline.
So much to rave about this hidden gem. We arrived about 3 hours before check-in and understood if our room wasn’t ready. In the meantime, we enjoyed the beach and pool areas. About 30 minutes before the actual check-in time we were able to check in.
There was a slight mixup with the rooms but Evelyn (front desk) quickly made adjustments and was absolutely amazing! Throughout our stay she would check to make sure everything was great. She made our anniversary extra special.
The hotel is beautifully and tastefully decorated. Very tranquil and relaxing. We didn’t order food at the hotel but the drinks were delicious.
We will definitely return. Oh, late checkout was great. We needed the additional time to just enjoy the beach views from our room.
I stay in the West Palm Beach area very often, probably around 15 times a year and wish I stayed here sooner. The location is really ideal and the resort was beautiful! It has a Caribbean feel that I have not experienced before in South Florida. I liked that they had valet parking and the hotel staff was very friendly and helpful. I really liked the room and it had an amazing view of the ocean. I liked that they had a DJ playing on a Saturday afternoon to get a good vacation vibe going.
Only negatives was wish they had more of a food selection on the menu. Also the A/C units are very loud, I got used to the sound on the 2nd night.
I have actually reserved a room for the following weekend I enjoyed it so much.