Palm Beach Marriott Singer Island Beach Resort & Spa
- Handicap Accessible
- Kids Club
- Parking On Site
With a stay at Palm Beach Marriott Singer Island Beach Resort & Spa in Singer Island, you’ll be on the beach and minutes from Ocean Reef Park, and close to Riviera Municipal Beach. This 4.5-star resort is within close proximity of Phil Foster Park and Lake Park Harbor Marina.
Make yourself at home in one of the 189 air-conditioned rooms featuring kitchens with refrigerators and microwaves. Your room comes with a pillowtop bed. Rooms have private balconies. LCD televisions with cable programming are provided for your entertainment, with wired and wireless Internet access available for a surcharge. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and designer toiletries.
Spa, Wellness & Premium Amenities
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. If you’re looking for recreational opportunities, you’ll find a health club, an outdoor pool, and a spa tub. This resort also features wireless Internet access (surcharge), gift shops/newsstands, and wedding services.
Food & Drink
Enjoy a meal at one of the resort’s dining establishments, which include 3 restaurants and a coffee shop/café. From your room, you can also access 24-hour room service. Relax with your favorite drink at a bar/lounge or a poolside bar. Buffet breakfasts are available for a fee.
Business & Travel Amenities
Featured amenities include a business center, limo/town car service, and express check-in. Planning an event in Singer Island? This resort has 0 square feet (0 square meters) of space consisting of conference space and meeting rooms.
How to Get There
Arrived at the hotel at 4 pm were de were told that our room was not available for the first of 4 nights and that they placed us at a hotel 45 mins away. We booked a month prior. Mistakes happen, but the attitude if the staff was unbelievable arrogant. Basically they told us since we booked through hotels they couldn't notify us and more than implied that direct booked guests had taken precedence.
We just left in disbelief and went to the EAU.
Way below standard mariott !!!!
Stayed at the singer island Marriott for 4 nights while on business trip. Had 2 bed room apartment with full kitchen.
Pro- nice and clean hotel. Full kitchen with dyer and washer so the place is very suitable for families. The hotel has 2 pools.
Con - not very suitable for business, had breakfast in the restaurant and true service was very slow and I had to leave before finishing my breakfast to make my meetings. There are limited options of restaurants next to the hotel, if you want a good meal you will have to take an Uber or drive.
We have been loyal Silver Elite Members of Marriott Resorts and Hotels since 2010. We always love this property and we keep on coming back. Unfortunately, at our recent visit in mid-October 2019, there were some unforeseen events, which occurred, we really wanted to have stressful-free vacation. However, it was to our dismay to experience such events. Example, one of the waitresses in the 3800 North Ocean Restaurant was rather curt with us and she provided very poor service. The table that she gave us was not clean. In addition, we found that Anne Marie, the Food & Beverage Manager was quite curt with customers, in particular, she raised her voice on us, when we expressed our opinion. We feel that no manager should be raising their voices on customers, in particular to the VIP Returning Customers.
This resort indeed has beautiful/spacious rooms with gorgeous views and the 07 corner suites are exceptionally beautiful. The Infinity pool is beautiful, and it is a beachfront hotel. The beach staff are superb, which makes it fun to go to the beach, as they always try their best to seat you in your desired location. The Concierge staff are superb in this hotel; however, we were quite disappointed of the Housekeeping service/cleanliness which bothered us a lot. Also, the Front Desk Staff are not friendly.
The valet employees are extremely slow in bringing the vehicles. For example, we had several appointments to meet on two separate occasions, but the valet took a very long time to bring our car. Unfortunately, we missed our appointments on two occasions, even though, we had called for our car from the room and had provided them with the ticket number.
They will replenish your room daily with two small bottles of water, bathroom/kitchen amenities, etc. This is quite outstanding, and we appreciated immensely.
There may have been a couple other things that were so not worth mentioning. We feel that honouring VIP Returning Guests it critical to any business. In particular, the Si Spa representatives/manager should be more accommodating. We have spent thousand of dollars in this property but at this last visit, we were deeply unappreciated and felt unwelcomed.
For a high-end luxurious resort and paying high-end prices, we did not expect to be mistreated. Each time that we needed to have our room cleaned, we had to call housekeeping many times, in particular, when our sofa needed to be made nightly at 9:00 PM, often times, they did not do it. The Coffee Machine did not work well, and it was not clean. When we had requested a newer one, when they brought two new ones, they were both dirty and we could not use them.
It is our mere opinion that that although the departments are communicating with each other well, based on customers requests. but the staff somewhat do not follow through to accommodate the guests.
The freezer door in our unit would not open well, the freezer drawer was rusted, the bathroom door would not close well, for every little item, we had to call the front desk to get the engineering and everything took a very long time to rectify. We were there for only four consecutive days and we did not need this stressful vacation. We did not have a good vacation.
One Main Positive Comment: The Concierge Staff are superb and they made a very beautiful Birthday Party for us and they set us a beautiful table by the Gazebo, which we are eternally grateful for all their efforts. The service received by Kelly; the waitress was superb. Unfortunately, we did not find her unfriendly. Also, she was coming every two minutes to ask us if we are ready to order. This was a very special Birthday and we did not want to be rushed.
It is to our dismay to discover that the value of this property is rapidly diminishing. We noticed this also at our May 2019 visit, but more at this recent stay. We hope that the Management will give this review a serious consideration and fix this property image, as Marriott carries a high standard and guests should be treated with loyalty.