What We Love
- Private balconies in each of the bright, modern guest rooms
- Penthouse views and private pool at the Whisper Cocktail Lounge on the 50th floor
- Signature Bliss lemon + sage toiletries in the marble bathrooms
What To Know
- Spacious standard guest rooms start at 440 square feet
- Free WiFi
- Two eateries onsite: Café Icon (coffee and tea only) and 15th & Vine Kitchen and Bar (American fare)
- Free WiFi
- Kids Club
- Parking On Site
Part of the W Hotels portfolio, this 148-room Brickell Avenue high-rise was a Viceroy prior to its rebranding in 2016. Bright, spacious guest rooms feature floor-to-ceiling windows, private balconies with either city or Miami River views, and the W’s signature swanky design with mirrored walls, marble bathrooms, and bold accent furniture in bright emerald and aquamarine hues. Built in 2008 as part of the $1 billion iconbrickell residential development, the hotel fronts the property’s posh, two-acre outdoor “living room,” now a W-branded WET Deck. Three linear infinity pools—including an 80-person hot tub, one of the world’s largest—overlook Biscayne Bay, surrounded by tree-shaded lounge chairs and whimsical design flourishes like a larger-than-life chessboard. Check the pool status before booking: it’s expected to close for about 14 months for major repairs, though you can still frolic in the private pool at the chic black-and-white Whisper Cocktail Lounge on the hotel’s 50th floor.
In the Area
Downtown Miami’s newest shopping area, Brickell City Centre, opened a few blocks west of the hotel. Work up an appetite browsing high-end retailers including Armani, Ted Baker, and Saks Fifth Avenue, then grab lunch at Pubbelly Sushi for inspired fusion cuisine (think spicy tuna rolls with truffle oil and French onion miso soup). Need an escape? Tour nearby Vizcaya Museum & Gardens, a rambling century-old villa estate surrounded by subtropical forest and 10 acres of formal gardens—South Florida’s answer to Versailles.
How to Get There
Don't be fooled by the flashy, want-to-be ostentatious but cheap decor. Aside from 1 or 2 people who were very nice at the front desk, nothing was impressive. In fact, I've had a series of issues with my room (noise, privacy breach, etc.) that were ignored or supposed to be taken care of but never were. The spa / gym are located on the other side of the building, getting you to go up and down elevators, walking through the garage, etc. But the most disappointing part is the lack of leadership and indifferent management.
Omg this place is absolutely beautiful and relaxing. The view is like no other. Staff was amazing and very accommodating. Pool area is also nice and chill. I will definitely be back I will stay a little longer.
On January 27th this year, we attended a lovely wedding at the hotel. Everything was fine and we left late that night. We picked up our car from the valet and went home. We stayed home all day on Sunday, and then noticed a severe dent and scratch to the driver's door which we didn't see the night before because I approached the driver's side from the back of the car when we picked it up. Of course, there was no other explanation other than the valet company damaged our car. We filed a claim with both the valet company and hotel, but because we didn't notice the damage at the time, they refused to take care of the damage. Yes, I should have walked around the front of the car, but I usually take it from the back. There is no other explanation for the damage. You can bet that now we do a complete walk-around when valeting our car. Shame on the W for first pawning it off on the valet company they hired, then not taking responsibility. Bert 7-399-2378
I do not generally stay at a high end property, but it was my son's college graduation and so I thought I'd splurge & stay at the W. I had booked 2 studios at the lower price level, but at the last minute we needed an extra room & all the studios were sold out. We ended up paying for an ocean view room on a higher floor. Wow! The ocean view room did not disappoint! It was great! I was so happy that things worked out the way they did. If you can afford to stay in a nicer room than the studio, then do it! The property is very well maintained. It is not overcrowded. The staff is extremely friendly. The restaurant, The Dutch, is very good. A few different bars on site, each with their own personality. The W is truly special!
Booked this hotel as a special experience for my partner & I. As we were touring and have special diets we booked this hotel as it advertised a kitchenette. It did have a microwave and hotplates but no utensils, plates or pans. Obviously they prefer you don't use them.
Room was comfortable and bathroom was spacious.
Security guard at pool level rudely challenged us as we were going to pool area. He did not have any identification and did not confirm who he was until I requested him to state who he was. He was untidy and rude. I would expect W Hotel staff to be more professional and polite to guests than this man.