JW Marriott Marquis Miami
What We Love
- Floor-to-ceiling windows that turn Biscayne Bay into your wallpaper (in Bay View rooms, of course)
- The space: These are roomy rooms, starting at almost 500 square feet
- Motivation, ahoy: Free WiFi and espresso machines in every room
What To Know
- Valet parking is your only parking option; it’s $36 per day
- Business is a focus for this hotel, so expect suits and events
- Pets are not allowed
- READ MORE: Find your perfect Miami vacation?
- Free WiFi
- Handicap Accessible
- Parking On Site
- Room Service
The hotel, a brand-new build, opened in late 2010. From the airy, marbled lobby to the stainless steel pool on the 19th floor—and in the 313 guest rooms and suites in between and above—things still look and feel fresh, crisp and comfortable. JW Marriott—especially Marquis properties within the brand—are a cut above what you usually associate with Marriott. Make no mistake, rooms are more traditional and business-oriented than they are whimsical or resort-style, but they take a tired formula and amp up the luxurious touches.
Bed and Bath
Rooms are spacious, with high-thread-count white bedding, 52-inch flatscreen HD TVs (on which you can watch shows or movies via your Netflix account), a connectivity panel to hook up your devices to the big screen and personal espresso machines. Clean lines and soothing neutrals create warmth, and the overall look is modern comfort. Bathrooms are huge, even in the lowest room categories, and all have separate oversized tubs with whirlpools (great for a soak) and roomy showers with glass doors. Rounding out the bathrooms are vanities, a hair dryer, two cozy bathrobes and sets of slippers, a lighted makeup mirror and bath amenities by Aromatherapy Associates. If you can’t brush your teeth without keeping an eye on the stock prices, CNN ticker or baseball scores, you’ll love the TV screen embedded into the bathroom mirror.
The JW Marriott Marquis makes it easy to forget to leave the property during your stay. The star here is db Bistro Moderne, a Daniel Boulud restaurant serving excellent French classics, including oysters, ceviche and foie gras. Take a break and enjoy happy hour at the restaurant’s bar, with a selection of $8 cocktails and reasonably priced small plates before 8 p.m. More casual dining options include Met Café & Bar, a classy cafeteria with sports playing on the TVs, ThreeFortyFive for breakfast with a side of Biscayne Bay water views, and Intermezzo for espresso and pastries. Whether for a meeting or a high-end event in JW Marriott’s rooftop aerie, a blowout is essential in Miami. Enliven Spa & Salon, on the 20th floor, has a full menu of hair, body, facial, nail and waxing services for men and women. To keep sport nuts—or bosses—happy, there’s an on-site golf-swing academy at the hotel, and for the kids, a virtual bowling alley and 3-D theater. A wine boutique and cigar shop mean you can even take some of the good life to go.
In the Area
The boutiques, bars and restaurants of the growing Brickell area are just a short stroll or drive away. (You could even hop the free trolley that runs down Biscayne Boulevard and Brickell Avenue.) If you love sushi and have deep pockets, hop across the street to Zuma, and prepare for star sightings. Speaking of celebs, the Miami Heat’s home, the American Airlines Arena, is right around the corner; if it’s not basketball season, expect big-name bands to be in residence. For a more highbrow night out, head a few blocks north to the Adrienne Arsht Center for the Performing Arts. The on-site Prelude by Barton G. offers a $29 fixed-price dinner menu (plux tax and gratuity) for seatings prior to 8:00 p.m.
How to Get There
We are Platinum Elite members and have stayed at numerous Marriott hotels around the world. Overall the hotel was good and offered some unexpected amenities. These included a full size basketball court, virtual bowling, and a cafe. We stayed in a corner suite and the view was great. The beds were a little hard and you could hear the bowling alley. The room furnishings were a little beat up but otherwise very nice. The staff were all great. The pool was nice but needed some attention, the hot tub was missing several tiles and had lots of mold. The location was decent; there was not much to do within walking distance with a small child. Whole Foods was directly across the street which was nice for grabbing food to go. The lounge had wonderful views and the evening attendant, Berta, was simply amazing. Our son would ask to go see her.
My daughter and I spent two nights last weekend. We had a lovely time overall. Check in was easy. We were upgraded to a large king room on the 28th floor. The room was huge and well appointed with a nice partial view of the bay. Lovely big bathroom with a nice deep-ish soak tub and a separate shower with great water pressure.The hotel is showing wear and tear - stained carpets for example. We used the pool and hot tub on our first day. Lovely and relaxing although, the hot tub has certain really hot spots. One has to be careful. We made use of the valet parking for our car and found the wait time to be okay - not excessive. I love the hotel's location. There is a Whole Foods right next door. I wanted to try the hotel restaurant but my daughter is picky so didn't bother. Next time. Overall a really good experience. The staff we encountered were very nice. Will stay again.
I came here for my anniversary after reading so many wonderful things. It started great until I realized we couldn't use our room service phone in the room since it was broken. We didn't realize we had an extra phone in the room until the next day so that shot room service down for us the first night we were there. We called twice from my personal cell phone the first day we were there to tell them about the phone not working but no one ever came up like they promised. Finally, we went downstairs and told the front desk in person and they apologized for it and sent someone up to fix it. The engineer was unable to fix it so they switched us to a different room for the second night. The new room we were sent to had a tv remote that only worked half the time, broken coffee maker, and blood on the sheets when we walked in EW. I swear Im not making any of this up.
The housekeeper also threw away our food, toothbrushes and a few personal fun anniversary items we had bought for the night. They felt bad and gave us a food voucher, thank you for that. We did enjoy that. We asked for new toothbrushes and only received one. No robes in the new room either which we had liked. We didn't feel like troubling them for another since they seemed annoyed with the previous room's telephone issues so we bought another at CVS.
The service here wasn't good at all although the hotel itself was beautiful. They did nothing for our anniversary.
My mom is a loyal marriott member and Im used to absolute greatness at Marriot 5 star hotels. I was pretty bummed by this experience, especially since it was my anniversary and my boyfriend wanted to enjoy a really special weekend indoors at the hotel. There were so many awkward things we had to deal with during our anniversary weekend. We picked a 5 star hotel purposely so we could get room service, a beautiful room, working electronics and didn't receive that :(. We couldn't use room service nor the tv and had our personal items thrown out by staff.