What We Love
- The resort fee includes bicycle rentals, beach towels, access to the spa and gym and WiFi
- Spa V, located on the basement level, is a cool, hidden-secret retreat, especially for couples who can book side-by-side treatments
- Little luxuries – full-screen computers in the lobby, Keurig coffee machines in the rooms – add up
What To Know
- The hotel underwent an $8 million renovation in 2013
- The gorgeous Art Deco-designed pool is a refreshing complement to the beach located across the street
- Free WiFi
- Parking On Site
Built in 1937 by “Dean of Deco” Lawrence Murray Dixon, the Hotel Victor has reopened after an $8 million 2013 makeover. The effortless, understated furnishings of the lobby – all nubby linens, midcentury modern lines and muted palettes – now contrasts elegantly with Murray Dixon’s architectural details like glam crystal and brass chandeliers, geometric inlaid floors and a massive flamingo mural. A generous terrace, filled with umbrella tables, leads to both the restaurant and curvaceous pool.
Bed & Bath
The rooms are prettier and more European than the exterior of the hotel indicates, with bleached wood plank floors, Scandinavian-inspired furniture, creamy nautical fabrics and potted orchids. Views of the ocean are captivating, highlighted by plenty of glass. Bathrooms, with clear walls separating the shower and toilet/bidet, are installed separately from the long sinks and Infiniti tubs, which are bedroom centerpieces.
Sugar Factory American Brasserie is the main dining option, with fresh and tasty fare. Guests can also head to Sushi Couture, which serves high-quality fish imported daily from Japan. The gym is better equipped with machines, both weight and cardio, than many of the neighboring hotels.
In the Area
This is the famed Art Deco District; don’t leave without taking a walking or bicycle, self-guided tour to see the incredibly restored, historic properties. While Ocean Drive itself can be touristy and mediocre food-wise – with the exception of Prime 112, De Rodriguez Cuba and BLT Steak – it also offers some wicked fun, especially at the neighboring Palace South Beach, renowned for its colorful drag queen shows. Parallel streets Collins and Washington avenues feature world-class dining and nightclub options, ranging from The Bazaar by José Andrés in the SLS Hotel to Mansion Nightclub. Perpendicular to the beach, walking mall Lincoln Road is great for people-watching and café-hopping.
How to Get There
We spent 5 nights at this hotel. During these 5 nights, we slept comfortable maybe half of 1 night. The hotel is of course on the perfect location, main street. However, it does not matter that windows that have a hotel are as if they were not. When a hotel is on a main street, he should invest to the quality windows!!I heard people (word by word) who talk on the other side of the street when the window closes.
The rush was not only from the street, but also from the bar / restaurant that belonged to the hotel, which is absurd!
That noise is the same when window is open or closed. Its doesn't matter. Noise was one biggest problem! In the room we heard exactly the words from the next room. Insanely!
We were listening on all sides of the hotel. There were noise everywhere. Otherwise hotel was clean, nice, great location.What was perfect? very friendly and helpful receptionist!
I would go back to Hotel Victor, If they change the windows and sound insulation into the room... Otherwise never again!!!!
The hotel is in a very good location ad rooms are ok, however service at reception could not be worse.
When we got to the room there was something leaking in the bathroom so the floor was continuously wet and slippery. 3 times we told this situation to reception, and the receptionist could not have cared less, not only did she not solve the situation or offered any solution or alternative, but also acted as if she was being annoyed by us asking her to please send someone to clean the room.
We weren’t expecting her to go out of her way to solve this (which should actually be a normal reaction when a guest is kindly asking for a soloution to an actual problem of the hotel) but at least look us in the eye and not turn around while almost rolling her eyes at us ..
Totally unacceptable and disrespectful to treat a hotel guest this way.
I’m big on traveling and reviews so I decided to reach out to head manager Copeland before I left this bad review he didn’t care either,I was a guest 29th and 30th but only stayed a few hours. My flight was delayed so I didn’t get checked in till 12:30 am on the 30th so I didn’t even sleep in the room the first day I booked it, but that was on me that wasn’t your fault so around 6am I woke up to a rash and very red.I took two Benadryl and woke back up at 11:44am. I called housekeeping and asked what did they wash the laundry with because I’m having a allergic reaction, I was told they would get back to me so after a hour I called back they gave me the run around and again was told they would call me back. I waited 30 mins and called and asked for the hotel manager she ask me did I want her to call a paramedic I said no and went down to talk to her in person. I show my skin to the front desk they said oh my god I will get the manager, Christina Molina came out and look me in my face and said what do u want me to do I can’t re sell your room because it’s after 3pm but you are free to go. I said after I spent 585 dollars all you can tell me is you can’t re rent out my room and I’m in pain and my trip is starting off trouble. I left and went over to Seacoast and had a great night rest, by missing a day I went over to fairwind till I left for the Super Bowl both places staff was way better than here !!!! I will tell all of my GM workers to NEVER stay here !! I will tell my church about them .. I will have my son tell his radio show about them I will get the word out about this place !!! Then to top it off they give you this small balcony and say no smoking but it’s burn marks and people smoking on the balcony
We prepaid and booked a sea view room (Victoria suite). We booked this hotel because of the sew view and the offer we got through a booking partner of the hotel. When we arrived and checked in we got a city view standard room. We explained and reffered to our booking confirmation that we got a wrong hotel room, so gave us a similar room to what we booked, but they charged us additonal fee of over 250 USD to get the room we actually booked and paid for!
We have called and emailed the management when we realised this, but they have never replied or refunded us.
First, the positive- the location is awesome.
From there it goes downhill which could falls 100 percent on the front desk.
It appears there is little management to run this hotel which is too bad because there is so much potential for this property.
Upon check in their was a strong odor on our floor that a room close to us was smoking
weed. We didnt complain as to each their own. The point being that no one from the hotel was aware it was happening. I am sure there was a hotel employee on our floor sometime in the afternoon those 3 hours which it was present.
We were to have a early flight out the morning of our departure so needed a good night of rest. After midnight the room next door to us came back and proceeded to party until 5 a.m. I called the front desk 3 times for noise. I am not a complaining traveller but this was so loud i had my noise cancelling headphones on over my earplugs and all i could do was hear music and feel the bass. The first time the front desk said they would contact them and tell them to chill out. The second time the front desk said they would personally go to the room and handle it. The third time - at 4:30 a.m. they said the would send maintenance to the room to do a welfare check. Not once did any of this do any good and at 5:00 we were up for the travel day ahead of us.
When we checked out I informed the front desk of what happened and they game me a half hearted oh really? sorry about that. Give me our phone number and email and I will have our manager contact you. I did not demand a free stay or anything period and was not angry with the front desk. I simply told them my story.
A week passed and I had not heard back from the hotel. Clearly my situation was not a priority to them nor did they care about an unhappy customer. I then sent an email to the GM telling my story . I got back a cookie cutter letter saying we discussed this with our manager to try to eliminate this from happening in the future and they discounted my second night stay by half. I feel that I would have never heard back from them if I did not send a follow up letter.
I did not ask nor demand a free night stay. But, I think half off that night is just a token effort and a slap in the face I do not even care about the discounted room. What would have been nice is a sincere letter saying oops we goofed. Therefore, it appears the hard earned $500 a night I gave them for a room does not matter much to them.
Bottom line is that this is a beautiful property. But, it is a roll of the dice if you will enjoy your stay if the front desk or management has to get involved in any way, shape, or form in regards to your stay.