What We Love
- The resort fee includes bicycle rentals, beach towels, access to the spa and gym and WiFi
- Spa V, located on the basement level, is a cool, hidden-secret retreat, especially for couples who can book side-by-side treatments
- Little luxuries – full-screen computers in the lobby, Keurig coffee machines in the rooms – add up
What To Know
- The hotel underwent an $8 million renovation in 2013
- The gorgeous Art Deco-designed pool is a refreshing complement to the beach located across the street
- Free WiFi
- Parking On Site
Built in 1937 by “Dean of Deco” Lawrence Murray Dixon, the Hotel Victor has reopened after an $8 million 2013 makeover. The effortless, understated furnishings of the lobby – all nubby linens, midcentury modern lines and muted palettes – now contrasts elegantly with Murray Dixon’s architectural details like glam crystal and brass chandeliers, geometric inlaid floors and a massive flamingo mural. A generous terrace, filled with umbrella tables, leads to both the restaurant and curvaceous pool.
Bed & Bath
The rooms are prettier and more European than the exterior of the hotel indicates, with bleached wood plank floors, Scandinavian-inspired furniture, creamy nautical fabrics and potted orchids. Views of the ocean are captivating, highlighted by plenty of glass. Bathrooms, with clear walls separating the shower and toilet/bidet, are installed separately from the long sinks and Infiniti tubs, which are bedroom centerpieces.
Sugar Factory American Brasserie is the main dining option, with fresh and tasty fare. Guests can also head to Sushi Couture, which serves high-quality fish imported daily from Japan. The gym is better equipped with machines, both weight and cardio, than many of the neighboring hotels.
In the Area
This is the famed Art Deco District; don’t leave without taking a walking or bicycle, self-guided tour to see the incredibly restored, historic properties. While Ocean Drive itself can be touristy and mediocre food-wise – with the exception of Prime 112, De Rodriguez Cuba and BLT Steak – it also offers some wicked fun, especially at the neighboring Palace South Beach, renowned for its colorful drag queen shows. Parallel streets Collins and Washington avenues feature world-class dining and nightclub options, ranging from The Bazaar by José Andrés in the SLS Hotel to Mansion Nightclub. Perpendicular to the beach, walking mall Lincoln Road is great for people-watching and café-hopping.
How to Get There
This hotel is perfectly placed on Ocean Drive for a very short walk to the beach. We were on the 7th floor in room 710. We had a view of the beach. The room had a nice comfortable double bed, HD TV,mini bar, fridge, and an en suite bath and shower. All the staff were very helpful and pleasant. We booked our tours with the concierge, ( I think her name was Madeleine ) and she was very helpful, making the calls to the tour companies on our behalf.
We had read mixed reviews about this hotel but I have to say, I'd love to stay here again.
Stayed here for 5 days no complaints except the small rooms are really really small... literally no space...but hotel was very clean and modern. Food downstairs in the Sugar Factory is over priced and mediocre other than that pretty good hotel.
We arrived on Saturday night and left on Tuesday morning. they did not clean the room during this time. We complained on Sunday night and complained on Monday night and the staff did nothing. We stayed out every day from 8 a.m. to 10 p.m.
3 days stayed, 3 day without room service, and they don’t care about it!
Following a series of disastrous reviews regarding this hotel and some mere empty words/ acknowledgements by Chauncey “General Manager”, I hate to say there have been no improvements at all.
The hotel is filthy, the service is terrible and quite honestly I don’t have a good thing to say about this hotel. It is a joke this hotel has been rated as 4*- there must have been some confusion by the hotel star assessor on which way the stars rank!
It appears glitzy with the marketing photos but the reality is the place has not been maintained properly with regular cleaning and maintenance. I think there is a very clear lack of leadership within this hotel and to try to speak to someone in some sort of authority is impossible. I like another reviewer received the same message “the manager is off duty!”.
Again, same as other guests rooms dirty. Thick dust on top of shelves, door frames, bed heads & mirrors.
Same issues regarding other people’s hairs on the bedroom and bathroom floors. I am not sure the cleaning staff own vacuum cleaners as I have seen them cleaning the floor with a lint roller on a long pole...!
Windows are cleaned with some sanitising spray which is then wiped with a white bath towel. I am not sure if these towels then end up in the customers rooms after washing! The towels in the room never smelt fresh and often had peculiar stains on and not to mention the odd lose hair.
The general condition of rooms although they are relatively stylish they have been battered by other guests over time and not properly maintained. The floors have scratches over, nail polish marks on tables/ sinks, dirty marks on walls, food trodden into the rug and curtains. Overall I am not sure what housekeeping preparations have been done before a new guest is checked in.
On a more serious note we reported loose electricals and live wires and the response we received by housekeeping was “it’s not our problem this should be picked up by maintenance...” so report it then?! 2 speeds- slow and stop springs to mind.
At all costs please avoid this hotel as any complaints raised clearly aren’t taken onboard as people continue to raise the same issues over and over. This hotel is nothing more than a cash cow! But be careful as this management team also own other hotels on the front which will most likely be the same so check your reviews.
My feedback for the Directors or Owner whom ever they are- I would strongly recommend that they spend more time in the hotel to see if for themselves, first hand!
We really enjoyed our stay at Hotel Victor. We chose the Victoria Suite...there aren't many photos online but there SHOULD be - it was a great room and well worth the extra spend to have the rooftop area to ourselves. It wasn't quite ready upon arrival (we were early) so we left our bags and took advantage of the outdoor seating at Sugar Factory. We had a lovely afternoon of incredible food and people watching. The staff called us promptly at 4pm to let us know the room was ready and the rest of the weekend was perfect. Excellent location with Ocean Dr. and beach views. Just the right amount of luxury - nobody is too fussy and we had the right amount of privacy. Bell staff was HIGHLY attentive and helpful. Front desk was training a new staff member and we never would have known if we hadn't asked her how long she had worked there - she was friendly, confident, and helpful. Can't wait to visit again after the New Year!