What We Love
- The resort fee includes bicycle rentals, beach towels, access to the spa and gym and WiFi
- Spa V, located on the basement level, is a cool, hidden-secret retreat, especially for couples who can book side-by-side treatments
- Little luxuries – full-screen computers in the lobby, Keurig coffee machines in the rooms – add up
What To Know
- The hotel underwent an $8 million renovation in 2013
- The gorgeous Art Deco-designed pool is a refreshing complement to the beach located across the street
- Free WiFi
- Handicap Accessible
- Parking On Site
Built in 1937 by “Dean of Deco” Lawrence Murray Dixon, the Hotel Victor has reopened after an $8 million 2013 makeover. The effortless, understated furnishings of the lobby – all nubby linens, midcentury modern lines and muted palettes – now contrasts elegantly with Murray Dixon’s architectural details like glam crystal and brass chandeliers, geometric inlaid floors and a massive flamingo mural. A generous terrace, filled with umbrella tables, leads to both the restaurant and curvaceous pool.
Bed & Bath
The rooms are prettier and more European than the exterior of the hotel indicates, with bleached wood plank floors, Scandinavian-inspired furniture, creamy nautical fabrics and potted orchids. Views of the ocean are captivating, highlighted by plenty of glass. Bathrooms, with clear walls separating the shower and toilet/bidet, are installed separately from the long sinks and Infiniti tubs, which are bedroom centerpieces.
Sugar Factory American Brasserie is the main dining option, with fresh and tasty fare. Guests can also head to Sushi Couture, which serves high-quality fish imported daily from Japan. The gym is better equipped with machines, both weight and cardio, than many of the neighboring hotels.
In the Area
This is the famed Art Deco District; don’t leave without taking a walking or bicycle, self-guided tour to see the incredibly restored, historic properties. While Ocean Drive itself can be touristy and mediocre food-wise – with the exception of Prime 112, De Rodriguez Cuba and BLT Steak – it also offers some wicked fun, especially at the neighboring Palace South Beach, renowned for its colorful drag queen shows. Parallel streets Collins and Washington avenues feature world-class dining and nightclub options, ranging from The Bazaar by José Andrés in the SLS Hotel to Mansion Nightclub. Perpendicular to the beach, walking mall Lincoln Road is great for people-watching and café-hopping.
How to Get There
This place is not clean. I found hair in 4 different areas of a "clean" room at check in. The AC took forever to work and then the vent started to drip. I got stuck in the bathroom because of the sliding doors which clearly the track isnt maintained. Thank goodness someone was with me as I would not of been able to call for help. The coffee I made in the room the next day had this slim/clump in the cup once it was brewed. The room wasnt tended to after we pushed the button and turned the sign on the door asking for it to be cleaned. We were gone for 7 hours and no one had come by to do it, but the first hour we had checked in a housekeeper barged into the room while we were unpacking. Took forever to reach room service, they never answered. We got transferred back an forth to the front desk. Finally had our food delivered but with no napkins or cutlery.... had the phone battle again and when we called front desk they said they dont provide cutlery. Finally get someone to bring them and our food is cold. Our stay isnt even over yet so stay tuned for what Im sure will be a continuation of this shitshow...
The customer service here is HORRIBLE. The whole time we’re here we were unable to control the temperature in our room. They never sent anyone to fix and when I asked for a manager I was told there wasn’t one on site. How can that be in a busy MIAMI hotel?
Hotel Victor is located on Beach Avenue. The ocean is about 150 yards away. So a great place to be.
We found the bed to be one of the most comfortable we have ever slept on.
The two minor items that one would not expect at a hotel that is this costly were:
The front desk staff were not well informed about anything but the basics of their job.
The Wi-Fi which I expected to be excellent was not. It was sometimes there and sometimes not.
If I could leave no stars I would.
Tried to book a taxi for a honeymoon surprise and they point blank refused unless I call on the day? Madness.
Judging from the other reviews it’s a common theme. Rude staff and no manners -AVOID.
Very dissatisfied with our stay. Front desk check in was very impersonal and cold. Check out early in the morning is like a ghost town. Attendants sleeping all over the lobby couches and “joe security guard guy” was attempting to be tough and glaring. Failed miserably. The pool deck seemed old and cracked from our visit years before. Seems like they did just enough upkeep to stay in business. Barely. The pool wait staff was seriously under staffed and lacked the polish from years before as well. The rooms we still nice but tv service was in and out. More out than in. Valet service was called in from the front desk during checkout and took 40 minutes to arrive with our vehicle. I don’t think we will be back to this badly managed and run hotel.