What We Love
- Sugar, a rooftop bar and garden on the 40th floor, is the scene for Miami’s beautiful people
- There are four pools to choose from: a lap pool, spa pool, cold plunge pool and hot tub
- The restaurant is an outpost of Uruguay’s heralded La Huella
What To Know
- Of the 352 guest rooms, 89 are one-, two-, and three-bedroom residences designed for long-term stays
- The hotel is part of the $1 billion Brickell City Centre development, which is still under construction in some areas
- Free WiFi
- Parking On Site
When it opened in the spring of 2016, EAST Miami put the Brickell business district on the map, transforming it into one of the city’s trendiest new neighborhoods. The hotel features 352 guest rooms, 89 of which are massive one-, two-, and three-bedroom residences, along with a 20,000-square-foot terrace with four pools and an outpost of Uruguay’s celebrated La Huella restaurant. But the real showstopper is Sugar, a rooftop bar and garden on the 40th floor that offers killer views of downtown Miami and Biscayne Bay. Intimate seating areas are tucked into nooks surrounded by lush greenery, hanging lanterns, and wooden walkways, making it feel like a tropical oasis. On the menu: Asian-inspired bites like steamed prawn and scallop dumplings, Korean chicken wings, and coconut palm leaf crepes with Florida mangoes, best paired with one of their creative cocktails—the lychee blossom with vodka and sake is a must-try.
In the Area
Serious shoppers could spend days in the 500,000-square-foot open-air Brickell City Centre mall, adjacent to the hotel, which has a Saks Fifth Avenue outpost as well as storefronts from designer brands like Armani, Ted Baker, Hugo Boss, and more. Interested in the arts? Catch a performance at the nearby Adrienne Arsht Center for the Performing Arts, then sip post-show cocktails at Blackbird Ordinary, a casual, hip lounge with star bartenders. There’s also Crazy About You, a waterfront Mediterranean restaurant perfect for sundowners, and Coya, an antiques-filled find that marries Peruvian and Latin American flavors.
How to Get There
We just stayed for 4 nights in this very cool hotel. We loved to pool and the rooftop bar! But The East has the most outstanding service I have ever had at a hotel and I am an extensive traveller. We had some very specific requirements from the hotel and Dylan Smith, the front desk manager was wonderful (kind, super smart, clever and efficient) at getting it done for us. Always with a smile and the utmost professionalism. I am excited to return to The East when I start to get frozen out this winter up North.
We loved the pool deck; there is shade, comfortable chaises, a hot tub, cold plunge pool, lap pool and also a spa pool which was warmer than the lap pool but not as hot as hot tub. There is food available at the pool and at tables near by.
The beds are comfortable and I loved the soaps and shampoos (which I rarely do).
There is no full length mirror in the room. Even when all the lights are on, the room appears dim at night and it was hard to even figure out how to make all the recessed lights go on. The lights are difficult to figure out and there is no explanation in the rooms. Our lights went out when someone was in the shower; lights seem to occasionally go out when no motion, yet lights stayed on when we left the room, so hard to figure out. There are nice reading lights by the bed.
There is a safe, but it's in a drawer and so many people in our party didn't realize there was a safe. There is a mini-bar with instructions not to put anything personal in it, or you would be charged $25. The hotel nicely gives you a free water bottle, but you can't get it cold, which is disappointing. A sheet of instructions would have been great to have.
We had a great balcony over looking the city with 2 chairs and a table.
You have to tell the elevator where you want to go in advance and then you are assigned a specific elevator car. Good security.
The hotel is attached to an upscale mall. Be aware thought, that the mall is open air, so although there is a roof, the air as you walk through the mall may be warm.
We enjoyed our stay, despite the issue with the lights.
I was a part of a group that all stayed at EAST, Miami the weekend of October 26th. I stayed in a 1 Bedroom Suite on the 36th floor, they had a 3 bedroom villa on the 19th floor, and a 1 Bedroom on the 16th floor.
The only major plus of the 1 Bedroom Suite was the view, and the second balcony in the bedroom. If you aren't going to spend much time in the room I didn't feel it was worth the money, and I like nice things. The 3 room villa worked well if you had a big group, especially if you wanted a kitchen, but it wasn't as nice.
The reason this isn't a 5-star review is that they have an overcomplicated system for everything. The elevator is a giant pain, and being with people on separate floors meant going to the lobby to meet everyone and riding back up. There were constant long waits for the elevators (3+ minutes), which exacerbated the back and forth trips.
We all had issues with the "fancy" lighting system. It felt like you couldn't ever get the
lights to work the way you needed.
We all had to have our room keys fixed multiple times.
These things may seem trivial but when you can stay across the street at a hotel without these issues, or when you travel a lot this is the difference between a well run 5-star hotel and a 4-star hotel.
We are all in our thirties and grew up with technology. This was mostly design issues and not user error.
The East Hotel in Miami is terrific in all respects but one. The rooms are beautiful (very reminiscent of Hotel 1 in Brooklyn Heights; I suspect the same designer).
The service is outstanding. Everyone with whom I interacted clearly wanted to please in every respect.
But room service was a disappointment--they failed to disclose features of what I ordered (I requested a small vegetable side dish and it turned out to be as big as a separate meal), a separate order was sent by mistake, and the entree was served cold. I sent it back and got a hamburger instead (which was good, but not what I had originally wanted). Nonetheless, the room service waiters were great; they responded quickly to my issues. The room service manager did not charge me for the mistaken orders or the cold entree.
Very conveniently located in the city center with a very nice mall downstairs. The room is very nice and clean with big balcony with amazing views. The rooftop bar has a fabulous vibe with great view of the whole city. The restaurant Quinto La Huella has amazing food. Highly recommended!