What We Love
- Sugar, a rooftop bar and garden on the 40th floor, is the scene for Miami’s beautiful people
- There are four pools to choose from: a lap pool, spa pool, cold plunge pool and hot tub
- The restaurant is an outpost of Uruguay’s heralded La Huella
What To Know
- Of the 352 guest rooms, 89 are one-, two-, and three-bedroom residences designed for long-term stays
- The hotel is part of the $1 billion Brickell City Centre development, which is still under construction in some areas
- Free WiFi
- Handicap Accessible
- Parking On Site
When it opened in the spring of 2016, EAST Miami put the Brickell business district on the map, transforming it into one of the city’s trendiest new neighborhoods. The hotel features 352 guest rooms, 89 of which are massive one-, two-, and three-bedroom residences, along with a 20,000-square-foot terrace with four pools and an outpost of Uruguay’s celebrated La Huella restaurant. But the real showstopper is Sugar, a rooftop bar and garden on the 40th floor that offers killer views of downtown Miami and Biscayne Bay. Intimate seating areas are tucked into nooks surrounded by lush greenery, hanging lanterns, and wooden walkways, making it feel like a tropical oasis. On the menu: Asian-inspired bites like steamed prawn and scallop dumplings, Korean chicken wings, and coconut palm leaf crepes with Florida mangoes, best paired with one of their creative cocktails—the lychee blossom with vodka and sake is a must-try.
In the Area
Serious shoppers could spend days in the 500,000-square-foot open-air Brickell City Centre mall, adjacent to the hotel, which has a Saks Fifth Avenue outpost as well as storefronts from designer brands like Armani, Ted Baker, Hugo Boss, and more. Interested in the arts? Catch a performance at the nearby Adrienne Arsht Center for the Performing Arts, then sip post-show cocktails at Blackbird Ordinary, a casual, hip lounge with star bartenders. There’s also Crazy About You, a waterfront Mediterranean restaurant perfect for sundowners, and Coya, an antiques-filled find that marries Peruvian and Latin American flavors.
How to Get There
I stayed at this hotel to celebrate my birthday in Miami and had such a horrible experience with Valet and how the hotel handled the matter. We came downstairs from our room to get my car because my husband left his wallet inside the vehicle. As I am realizing after 30 mins that my car has not pulled up yet, we head over to the valet office for an update. Everyone we spoke with kept giving us the run-around. "We are getting your car now" "What kind of car is it?" " You told us it was a different car" My husband ended up asking them for the keys after an hour so that we could look for the car ourselves. NO KEYS. Their response: "An employee must of left with your keys" At this point I am convinced that someone has stolen my car because we could not find it in the garage after we decided to search for it.
I go to front desk lobby of EAST Miami to see if they could assist. But the manager on duty says "Sorry ma'am, but the hotel and valet are 2 separate companies, so its not our fault and we cant help you. But you can call the police" Now, I am livid and devastated. They have no idea where my car is. They claimed to be checking the security cameras but no one knows what happened. Everyone is pointing fingers and not taking the blame. 4+ HRS (which is what felt like eternity) have now gone by and a valet person comes up to me and says "Ma'am, Can I see your valet ticket? your car just pulled up" I walk outside and everyone is surrounding my car: Security, Valet, Management and a random guy walk out of my car. This hotel/valet gave my car to someone else without checking the ticket to match the number on the keys!! The guys that took my car said that valet gave him my car without questioning him bcus "he looked like my husband". They were so nonchalant as if this happens often and the hotel did nothing. The valet manager said he would refund my stay and I had to go through soooo much after to get it processed. Still no refund. The manager the next morning was a bit more caring/nicer and I asked for my gas tank to be replaced from valet. But if you don't want your car stolen because of their careless valet system, don't stay here! Because who knows what went down in my car while it was gone. My whole stay was completely ruined and all the hotel could offer us was a free bland breakfast. Not even a "come back for a night on us and let us prove that this is not how we operate as an establishment"
I love the elevators , awesome views from balconies ,the rooms have an amazing bathroom designs..great rooftop Sugar I recomend to reserve a table to enjoy the views..great experience...the personal was attentive I dont know why some people will write bad reviews saying that they were treated like a second class citizens at this hotel...
We booked a room at EAST based on its gorgeous looking pool and the hotel's appearance in an article about the best hotel pools in Miami.
We desperately wanted to salvage day #1 of our vacation after we were marooned in Miami en route to the Caribbean.
But . . .
1. The pool is tiny relative to the beautiful pictures on the web. Congratulations are due to the photographer who made it appear that the pool was as large as a city block.
2. The pool is in the shade all afternoon. There is a 30-45 minute period of time during which a small sliver of sun shines on the very edge of one row of chairs as the sun sets for the day.
3. This hotel caters to hipsters and wannabes. It's not a family oriented place.
4. The rooms are small and arranged in an odd manner. Our room had two double beds but no nightstand in between the beds so there was no means to charge phones or hold watches for each occupant.
Overall this is a perfectly decent hotel but it wasn't the right vibe for us. We'd have been better off saving $150 and staying at the Hampton . . .
We only had a few days in Miami and wanted somewhere right in the middle and we got it!
We have driven from Orlando down to Miami and the hotel was easy to find with a sat nav and the valet efficient and of average cost for the area.
We had booked a 1 bedroom residence and the check in was warm and welcoming and the chap (sorry didn’t get his name) who took our bags was really friendly and showed us how to use the amazing elevators and some key tips to our room on the 11th floor.
The room was extremely spacious for two people with a large balcony! The bathroom had a separate tub which was the size and depth of a swimming pool which is a real treat in a hotel and a separate shower with a lovely rainfall head and a nice sized vanity with two sinks so no fighting about whose side is whose.
The bedroom is a nice size with a huge bed and soft linen and comfy pillow and usb charges for your iPhone etc which is a nice touch.
The kitchen has both a dishwasher and also a washing machine and dryer which after two weeks away on vacation was a blessing and they even supplied us with soap to wash out clothes with! Amazing!
The location is excellent. The shopping mall is quite luxurious and I would firmly recommend Tacology for a fun place to eat casually if you like great cocktails, tacos and a chilled out fun vibe and that’s only 2 mins from the hotel elevators!
Uber picks up the hotel so it’s great for getting to Little Havana (8 mins drive) and South Beach (about 20 mins in low traffic) and a supermarket is only 5 mins walk from the hotel which is great for drinks and snacks.
Overall a fab stay. The only thing I would say would be we stayed for 3 nights and 1 night there was some roadworks or building works from about 2am which kept us awake all night but that’s not the hotels fault. Just be aware it is inner city.
Great brand and I would stay again.
I had the pleasure to stay here for a local convention with the company and it was great. Amazing rooms, great restaurant and a bar on the 40th floor...what else can you ask for ? Service was good too but it could have been better.