4.0
Very Good 2328 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

Amenities

  •  Bar
  •  Free WiFi
  •  Gym
  •  Handicap-accessible
  •  Parking On Site
  •  Pet-friendly
  •  Pool
  •  Restaurant
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Suite Bedroom bed sheet lamp cottage nice containing

Overview

Location

With a stay at Omni Jacksonville Hotel, you’ll be centrally located in Jacksonville, steps from Jacksonville Symphony Orchestra and Times-Union Center for the Performing Arts. This 4-star hotel is close to Jacksonville Museum of Modern Art and Cummer Museum of Art and Gardens.

Rooms

Make yourself at home in one of the 354 air-conditioned rooms featuring minibars and LCD televisions. Your pillowtop bed comes with down comforters. Wireless Internet access (surcharge) keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers.

Spa, Wellness & Premium Amenities

Be sure to enjoy recreational amenities including an outdoor pool and a 24-hour fitness center. This hotel also features wireless Internet access (surcharge), gift shops/newsstands, and wedding services. Getting to nearby attractions is a breeze with the complimentary area shuttle that operates within 2 mi.

Food & Drink

Satisfy your appetite at the hotel’s restaurant, which serves lunch and dinner. Dining is also available at a coffee shop/café, and 24-hour room service is provided. Quench your thirst with your favorite drink at a bar/lounge.

Business & Travel Amenities

Featured amenities include a 24-hour business center, limo/town car service, and complimentary newspapers in the lobby. Planning an event in Jacksonville? This hotel has 14000 square feet (1301 square meters) of space consisting of a conference center and meeting rooms. Self parking (subject to charges) is available onsite.

How to Get There

Omni Jacksonville Hotel
245 Water St
Jacksonville, FL 32202 United States

Reviews

4.0 Very Good 2328 Reviews
Fantastic, both times!
Reviewed 2 days ago

We stayed at the Omni for the GA/FLA game, enjoyed it so much, we came back for Ron White (the comedian). Two visits in two weeks. Very pretty, clean, excellent food, exactly what you'd expect from a high end resort hotel. But, the staff? The staff were absolutely amazing. Everyone we encountered made us feel like millionaires. (We're certainly on the other end of the spectrum.) What a team of stars. Thank you so much, Deborah, Joshua, Anthony, Jess, Lisette, and Jess at the restaurant. You made us feel like royalty. These people are what makes a business "5 Star". We will see you all again soon!

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Reviewed 3 days ago

The lobby and restaurants are very pretty. However the rooms need to be updated especially the bathrooms! Tub was dingy, husband took a shower and condensation was so bad the floor was really wet, we both slipped. Poor lighting in the room. The king bed was very low and the sheets were dingy.

Really nice hotel!!!!
Reviewed 3 days ago

I really enjoyed my stay here! Very clean and staff are really sweet! The guys for velvet parking are awesome!!!!!! Abdel was AWESOME he took great care of us the first night !!! The only thing they could work on is the fact I stayed the whole weekend and didn’t get my room cleaned once I had to call for clean towels and there was trash still left in my room! Also no refrigerator in the room so if we ate out we wasn’t apple to bring food back because there was no Microwave or refrigerator! Other then that the stay was good I can see my self coming back!!

nice hotel
Reviewed 1 week ago

100% clean room but bathroom fixes on tiles exposed. I needed the fridge to place my home medicine/drinks and it was locked. I suggest empty the fridge for patron usage. If you need alcohol go downstairs or order room service. Please don't spray too much perfume at entrance. It was strong. I loved the complimentary cookies etc. at lobby. Happy for free shuttle, but disappointed not available on weekends. But I had a nice walk to the convention center (reason for stay), great day for it. Parking, was great. I wanted to watch my favorite television network EWTN, but not available. Also how often do you flip the mattresses? It needed it.

A pleasant stay
Reviewed 1 week ago

The room was spacious, the bed was comfortable, and the staff were all very friendly. The buffet breakfast was excellent, with an omelet station on two of the three mornings we were there, and we had a good dinner in the restaurant.

The hotel could have got 5 stars, but for the following issues.

- Unfortunately it doesn't have a pool (damaged during a hurricane last year with no plans to repair it) which would have been welcome with temperatures in the 90s.

-If you don't have a car your dinner options within walking distance are extremely limited.

-It never occurred to us to put a Do Not Disturb sign on our door the afternoon we arrived (decided on a nap as we'd had a very early start to the day) and we were woken by housekeeping to ask if everything was OK. A nice thought, but unnecessary. The next day we got back after 3.30 in the afternoon and the room hadn't been done yet. And we had to ask for an iron.