4.0
Very Good 2444 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

Amenities

  •  Bar
  •  Free WiFi
  •  Gym
  •  Handicap Accessible
  •  Parking On Site
  •  Pet-friendly
  •  Pool
  •  Restaurant
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
Suite Bedroom bed sheet lamp cottage nice containing

Overview

Location

With a stay at Omni Jacksonville Hotel, you’ll be centrally located in Jacksonville, steps from Jacksonville Symphony Orchestra and Times-Union Center for the Performing Arts. This 4-star hotel is close to Jacksonville Museum of Modern Art and Cummer Museum of Art and Gardens.

Rooms

Make yourself at home in one of the 354 air-conditioned rooms featuring minibars and LCD televisions. Your pillowtop bed comes with down comforters. Wireless Internet access (surcharge) keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers.

Spa, Wellness & Premium Amenities

Be sure to enjoy recreational amenities including an outdoor pool and a 24-hour fitness center. This hotel also features wireless Internet access (surcharge), gift shops/newsstands, and wedding services. Getting to nearby attractions is a breeze with the complimentary area shuttle that operates within 2 mi.

Food & Drink

Satisfy your appetite at the hotel’s restaurant, which serves lunch and dinner. Dining is also available at a coffee shop/café, and 24-hour room service is provided. Quench your thirst with your favorite drink at a bar/lounge.

Business & Travel Amenities

Featured amenities include a 24-hour business center, limo/town car service, and complimentary newspapers in the lobby. Planning an event in Jacksonville? This hotel has 14000 square feet (1301 square meters) of space consisting of a conference center and meeting rooms. Self parking (subject to charges) is available onsite.

How to Get There

Omni Jacksonville Hotel
245 Water St
Jacksonville, FL 32202 United States

Reviews

4.0 Very Good 2444 Reviews
it’s good
Reviewed 2 days ago

As a local, we like to stay at the Omni Jacksonville. We live just outside of Jacksonville so sometimes it’s easier to stay downtown when we are enjoying the arts and culture/cocktails scene. Our downtown is fairly small and the Omni is pretty close to the stadium, theaters, arena, etc. Our room was clean and the staff was friendly. We had a beautiful mural outside our window and I totally needed this visual after a stressful work day. “Art is something that makes you breathe with a different kind of happiness.” ~ Anni Albers

Dawn is amazing! 5th Wedding Anniversary we won't forget!
Reviewed 3 days ago

Let me start by saying, this is a revision to a review I wrote prior to our stay. It's lengthy, but I have to include details.
My husband and I were disappointed about the pool being unavailable during our stay (found out after booking) so I wrote a review in hopes of informing others. Afterward, I received a response from the GM at the Omni Jax, and decided to contact the hotel as she requested. In a lot of cases when the manager or owner reaches out to you, they don't really do much, they just attempt to pacify you. I left a message for her but didn't receive a response. We checked in only to find out that the pool was open, which was great news, but we came unprepared since we were told that the pool wasn't available. A couple hours after checking in, Dawn reached out to me by phone without even knowing what day we were scheduled to check in. She really went out of her way to make sure that we had the best anniversary stay ever! We came in to a surprise in our room along with other things that she so graciously went out of her way to do for us. We are so grateful for her! The Omni is #1 in our books, from the cleanliness of the room, to the customer service, and the prompt responses and service from the entire staff! We enjoyed ourselves and we will be back! Let me say this, Dawn went out and bought me a swimsuit because I didn't bring one, she didn't have to do that! Just stay at the Omni, it's the best!
Forgot to take a pic of the swimsuit, I did wear it had an amazing time at the pool.

Long weekend in Jax
Reviewed 1 week ago

The Omni is an excellent place to stay. Rooms, service. valet parking all perfect. At lounge, Bonnie was tremendous server. Love the security of elevators (must use room key to utilize the elevators).

But one question: Why was downtown Jax like a ghost town on a Friday evening?

Gioacchino (Italy)
Reviewed 2 weeks ago

Very nice and cofortable hotel. It is clear that it is a three stars hotel, but at least is a four stars. Personell at the desk is very kindly and professional. Very good the breakfeast. Well connected to the airport by means taxi always available.

Beautiful ground floor
Reviewed 2 weeks ago

I met a friend there for catch up gathering. The setting for drinks is comfortable and relaxing. The entire lobby presents an inviting feeling in a classic style, with a pleasant atmosphere all around. Everything was clean and neat.