The Reach, A Waldorf Astoria Resort
What We Love
- The location on Key West’s only natural beach, 450 feet of white sand
- Each room has a private balcony
- Heated outdoor pool
What To Know
- Rooms overlooking the pool terrace can get party noise when weddings are held on site
- Pets under 25 pounds are allowed
- A $30 resort fee per night will be collected at the Jetsetter checkout
- Free WiFi
- Parking On Site
- Room Service
This 150-room Waldorf Astoria resort is situated on a choice slice of paradise—Key West’s only natural sand beach. Water sports abound, from scuba diving to snorkeling to jet ski rental, and a heated pool overlooks the shore. When guests get hungry, there’s a Strip House steakhouse. It’s enough to make one never leave the compound, but that would be a mistake; the hotel’s sister property, Casa Marina, opens its Spa to Reach guests. And beyond that, Duval Street, the thumping main artery of Key West, is only a mile away.
In the Area
Like all mammals, guests at the Reach have to decide if they’re more comfortable on land or on sea when it comes to leaving their home away from home. Landlubbers golf at the Key West Golf Club, visit the Custom House, or historic Fort East Martello. Seafarers opt for a jet ski tour of the island, take a sunset cruise, or scuba dive the area shipwrecks. And those stuck in between head straight to the Key West Aquarium or Key West Shipwreck Museum.
How to Get There
I travel all 50 states for work and had taken some time off in reviewing things. When my wife and I decided to come back to Key West we booked The Reach. After booking I was having second thoughts about our stay after I started reading reviews posted. Well we are in the second night of our 5 night stay and I just want to say it couldn’t be a better choice. From the moment we pulled up nothing could have gone better. Check in was great, lunch and breakfast at the hotel restaurant was excellent, drinks by the pool and at the bar also excellent. Every staff member we have interacted with has been friendly and helpful. The property, beach, and common areas are well maintained and nice. Our room is clean and spacious. So far a ten all the way around. I am not sure where and why some of the negative reviews occur but I will definitely refer friends and family to this property.
Took my wife for 40 th Birthday. She had never been to Key West. The hotel was in a great location and the hotel staff was friendly. Staff gave great advice for restaurants. We were able to walk to all the fun spots and have a great experience.
The staff was great. They gave clear directions, had excellent recommendations for places to eat and visit. EJ at the front desk was funny, outgoing, and had us laughing. The valet was also as great with recommendations. Everyone at the hotel was gracious and outgoing
We have recently returned from our holiday which consisted of 4 nights Miami, 3 nights key west here at the Reach, then 2 nights in Fort Lauderdale.
If you are looking for a well situated 3 star hotel then this can’t be beat,
Staff are very accommodating and personable, beds and pillows comfortable but rooms are basic with nasty carpet you’d expect in a 2/3 star. Communal areas are also very dated and basic, nothing like we were expecting.
From the outside (beach side) looking to the hotel it is very nice, well kept grounds, pretty & quaint and in keeping with the rest of key west, charming and typically American with lovely balconies and everything freshly painted yellow and white.
If however you are expecting a Hilton Waldorf Astoria then please do not book this hotel as you will be disappointed ☹️ The inside is dated, basic, a tad musty and off putting.
One room next to the elevator had a dirty tray of food sat outside on the floor for 3 days,
Key West is beautiful and the guest houses look awesome-I would strongly advise to stay at a quaint little guest house or motel as they all looked very nice indeed
We booked this for our anniversary trip and were very disappointed- besides the staff who were all friendly this is NOT what you expect for a Waldorf Astoria- and definitely not worth the rates they are charging. The rooms need updating and ours had black mold on the ceiling. You could hear everything through the walls and unfortunately we had a couple arguing nearby and at 6 am we had maintenance workers with blowers - would
Definitely recommend elsewhere.