4.0
Very Good 1577 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

What To Know

  • Guest bathrooms are stocked with Paul Mitchell toiletries
  • The WiFi can be super flaky
  • The Blind Pig onsite food truck is a must (you'll find it near the pool)
  • The hotel is rather close to the airport but they don't provide a shuttle to and from so you'll need to shell out for a cab

Amenities

  •  Bar
  •  Free WiFi
  •  Handicap Accessible
  •  Parking On Site
  •  Pet-friendly
  •  Pool
  •  Restaurant
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
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Overview

Location

A stay at The Gates Hotel Key West places you in the heart of Key West, convenient to Key West Golf Club and Key West Art and Historical Society. This 4-star hotel is within close proximity of Robbie’s and Fort East Martello Museum and Gallery.

Rooms

Make yourself at home in one of the 100 air-conditioned rooms featuring refrigerators and tablet computers. 42-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless Internet access keeps you connected. Private bathrooms have designer toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.

Spa, Wellness & Premium Amenities

Be sure to enjoy recreational amenities including an outdoor pool and bicycles to rent. This hotel also features complimentary wireless Internet access and concierge services.

Food & Drink

Enjoy a satisfying meal at a restaurant serving guests of The Gates Hotel Key West. Relax with your favorite drink at a bar/lounge or a poolside bar. Breakfast is available for a fee.

Business & Travel Amenities

Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Free self parking is available onsite.

How to Get There

The Gates Hotel Key West
3824 N Roosevelt Blvd
Key West, FL 33040 United States

Reviews

4.0 Very Good 1577 Reviews
Gates openly invites locals for Happy Hour at their pool?
Reviewed 1 day ago

We are two senior, diabled, citizens. We took Gates up on their offer. Went to the bar have a couple of drinks, We then went to the pool area to cool off, it was over 90 degrees. We both have small service animals. Complete documentation was available. We wer at the pool less than 5 minute thena gates emploee approached us and said we ha to leave. He was a bully, rude, keep saying we were not even guest?? I have never been treated so badly in Key West, I have been here 22 years. I filed a complaint with the ADA, contacted the General manger. ADA replied, general manager never replied, so we contacted legal counsel.
Just be aware, there are so many good places to stay in Key West, the Gates is not one of them!

Unacceptable
Reviewed 3 days ago

I will NEVER again stay at The Gates. To be told, upon check-in, that my "room was ready but there is a charge for early check-in" is ludicrous. I travel extenbsively, both nationally and internationally, and I have NEVER ONCE heard of this policy. The young lady at the front desk was rude and arrogant and ultimately deflected to her Manager, who "wasn't in". No Manager on-site? Really? To top it off, when I presented our social services Agency's Tax-Exempt status certificate, I was told the resort fee WOULD be charged -- after other social services Agencies are NOT charged this fee (we all DO talk, you know.) You need to seriously review your Reservations and Check-In training and grotesque guest policy implementation, but I can say this: I will recommend to my colleagues both in the Keys and outside to NEVER stay at your hotel. Inept management and policies will doom you.

Bucket list trip!
Reviewed 4 days ago

Traveling to Key West was a bucket list trip for us. The folks at the Gates we're awesome! The facility was great and the shuttle service to and from old town was on point as well. The return trip is in the idea stage now but when we get back down there, we will be staying at the Gates again!

Great place would definitely recommend!
Reviewed 5 days ago

We got a good deal on a room in this place from Priceline. The pool is beautiful and the pool bar is nice with a fun atmosphere. The bartenders and hotel staff were very friendly and helpful. The room itself was nice, quiet, and comfortable. There was an additional resort fee of around $35-40 per day but the hotel did include Free parking & An added bonus was the free shuttle service to Mallory square that ran every half hour until 11pm. With this hotel you have access to a few of the other properties right next door all of which are nice with great pools! A MUST try is the hotels food cart that sits out front. It’s called The Blind Pig (you can order this food from the bar beside the pool or from the cart itself until 10pm) surprisingly one of our favorite Meals of our entire vacation!

Great overall stay - shuttle bus services to main area
Reviewed 5 days ago

We visited for three days and were overall very pleased with our stay! There was a free shuttle to the main strip of restaurants, bars and shops that was very convenient and the hotel and room was very clean and spacious. Would stay here again!