4.0
Very Good 2779 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

Amenities

  •  Bar
  •  Gym
  •  Handicap Accessible
  •  Parking On Site
  •  Pet-friendly
  •  Pool
  •  Restaurant
  •  Spa
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
sky wedding ceremony Resort

Overview

Location

A stay at The Westin Key West Resort & Marina places you in the heart of Key West, steps from Key West Museum of Art and History and Audubon House and Tropical Gardens. This 4-star resort is within close proximity of Mel Fisher Maritime Museum and Custom House Museum.

Rooms

Make yourself at home in one of the 178 air-conditioned rooms featuring iPod docking stations. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.

Spa, Wellness & Premium Amenities

Pamper yourself with onsite massages, body treatments, and facials. You can take advantage of recreational amenities such as an outdoor pool and a fitness center. Additional amenities include complimentary wireless Internet access, concierge services, and gift shops/newsstands.

Food & Drink

Enjoy a meal at a restaurant, or stay in and take advantage of the resort’s room service (during limited hours). Relax with your favorite drink at a bar/lounge or a poolside bar.

Business & Travel Amenities

Featured amenities include high-speed (wired) Internet access (surcharge), a 24-hour business center, and limo/town car service. Planning an event in Key West? This resort has 6,000 square feet (1 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.

How to Get There

Margaritaville Resort & Marina
245 Front Street
Key West, FL 33040 United States

Reviews

4.0 Very Good 2779 Reviews
Very Nice Resort right next to Mallory Square
Reviewed 1 day ago

I enjoyed our stay at the Margaritaville Key West Resort and Marina. Even thought they have the resort fee they give you free bottled water, free internet, beach chairs and towels at the pool etc.

The pool and hot tub were great and I recommended getting a pool side view so you can easily get there. The cruise ships do block views from 7 am to 5 PMET but all of them are out at Sunset.
The Sunset Deck is great and a great place to catch the sunset and get a drink and not as crowded as Mallory Square.

Coincerge is great and connects you with a few places to get bikes so you can just leave them at the hotel and coupons to various places to see.

It is very close to the Truman Little White House as well numerous other tourist attractions

Great Location for Mallory Square/Duval St.
Reviewed 3 days ago

This resort was a little less than what we thought we would get. We paid for and booked a oceanfront room and found that we were in front of a marina and the cruise ships park in front of our view. Pool was great. Location was great and convenient for Mallory Square and Duval St. TV's are outdated, shocked to not find a guide channel or smart tvs.

Amazing!
Reviewed 5 days ago

Great staff, comfortable, clean! Oceanfront upgrade for free upon arrival, made for wonderful honeymoon. Highly recommend to anyone. Amazing sunsets in the middle of all the action. Pool and hot tub were great.

Excellent customer care
Reviewed 5 days ago

Easy walk to Duval shops and restaurants. Attentive service at pool and pool bar. Concierge extremely helpful in arranging activities. Well equipped rooms and comfortable beds. Every little detail provided: in room coffee/tea, fridge, slippers, rain ponchos, bottled water (free). Would definitely stay here again.

Poor Value for the High Room Rates
Reviewed 5 days ago

Overall, I'd call this hotel 'poor value'. When I pay over $600/night for a hotel, there are certain expectations I have as a guest. Unfortunately, I found Margaritaville Key West to be on par with a $300/night experience at best. The location, without question, is excellent. It's smack in the middle of Mallory square and a very short walk to all the attractions. It has a marina if you come by boat and you get direct access to the sun set viewing from the piers.

As a hotel, it's meh. We came here thinking we'd get a fun tropical feel. We joked we'd be sick of listening to Jimmy Buffett by the time we left. Well, there's not Jimmy Buffett playing. Honestly, aside from little excerpts of lyrics on the hotel room walls or pillows, you'd never associate the hotel with Jimmy at all (for better or worse). The rooms are spacious but have under window AC units that are noisy and budget or mid-tier hotel worthy at best. The bathroom sink handles leaked water when turned on. The hallways felt dark and had sparse decoration, immediately giving a sense of an 80% face-lifted old hotel rather than a new modern decor. All of these things are 'fine' but not at the price-point.

Then the simple annoyances became apparent. There was no pool side service. One needs to get up, walk over to the restaurant or bar, wait for your order, and then carry it back to the pool. Sorry, that's pool side self-service.

The pool menu, restaurant, sunset deck and room service all come from the same kitchen. But you can't order the same items in the various locations. Our indulgent 3 and 5 year olds wanted some chocolate chip pancakes for room service. Sorry, chocolate chips are only available if you eat in the restaurant. No chocolate chips available for room service. $600+/night hotel should get this right.

We called the front desk and requested some extra shampoo. It came up 2 hours later. Not great service.

The short of all this is simple. If I had paid $300 a night, I'd be saying that it was a clean, comfortable accommodation in a great location. At $600/night, I feel like my money wasn't well spent. We won't be staying here again.