Margaritaville Resort & Marina
- Parking On Site
A stay at The Westin Key West Resort & Marina places you in the heart of Key West, steps from Key West Museum of Art and History and Audubon House and Tropical Gardens. This 4-star resort is within close proximity of Mel Fisher Maritime Museum and Custom House Museum.
Make yourself at home in one of the 178 air-conditioned rooms featuring iPod docking stations. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Spa, Wellness & Premium Amenities
Pamper yourself with onsite massages, body treatments, and facials. You can take advantage of recreational amenities such as an outdoor pool and a fitness center. Additional amenities include complimentary wireless Internet access, concierge services, and gift shops/newsstands.
Food & Drink
Enjoy a meal at a restaurant, or stay in and take advantage of the resort’s room service (during limited hours). Relax with your favorite drink at a bar/lounge or a poolside bar.
Business & Travel Amenities
Featured amenities include high-speed (wired) Internet access (surcharge), a 24-hour business center, and limo/town car service. Planning an event in Key West? This resort has 6,000 square feet (1 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
How to Get There
Great Hotel with nice clean rooms. The location is great, right on the boardwalk, just a few feet from the Marina. We had a great experience at Margaritaville; staff at front desk is courteous, helpful & accommodating. Our shower was not working properly; they offered to change rooms OR to have engineering come up. Rather than packing and moving, we opted for the engineering resolution; service was fast with quick positive outcome. Their restaurant has wonderful views in a great location; food was good but pricey, but i suppose you pay for the location. One issue: one of the barmaids from the pool bar was not pleasant at all, quite snotty with a bit of an attitude (young, blonde with a few tattoos). I ordered a beer which she brought in a can with no glass/cup. I asked her twice for a glass/cup which she did not provide; had to walk to bar to get it myself, which is not a big deal, but if you pay $8 plus tip for a beer, this is not much to ask for. Other than that, everything else was great
I checked in with a friend and two kids on Sunday. Check in was at 4. We checked in at 3:50. At 4:30, our room was still not ready so they gave us an upgrade from a 1 bedroom to 2 bedroom suite. We finally got our room at 5:30 pm. The lobby to this area (in building by pool) has smelled musty since we got here. Tonight I got back to my room and the area of the carpet surrounding the air conditioner was all wet. I have been stuffed up since I got here. I am allergic to mold.
I was offered another room for last night (a standard room) for just myself far away from this room. I had two sleeping kids and couldn’t pack them up or leave them there at 11 pm at night so chose not too. I asked if I could see under the carpet so I’d know early if I’d need to go on meds for a sinus infection if there was mold. The manager refused. The only thing she did was take $100 off the bill. I had asked for at least one night cost to be taken off so I could have the money for doctor bills if needed. The manager refused this too.
We booked a room here when taking the Key West Express from Ft. Myers. Wish I could have been there more than one night. Beautiful resort on the water. Comfy beds, lovely shower, water free on all floors so you stay hydrated on the streets of Key West. Pool looked wonderful but got very crowded in late afternoon. Front office staff was very accommodating and we were able to get into the room early and they held out luggage the next day until the Express was ready to leave. Only strange thing is that there was coffee and fruit infused water on Saturday when we arrived but not there Sunday afternoon when we were leaving. Thinking they were tired of the cruise boat travelers that exit the ships at the port and probably walk by for a free drink. LOL
Staff was pleasant and accommodating. Our hotel suite was very nice and clean. The resort and parking fees for "paying guests" is absolutely ridiculous ESPECIALLY when you're paying $1,000 a night!!!!
The rooms are way overpriced (watch out for high taxes and an overpriced resort fee), the drinks are watered down, the rooms and hallways smell of mold and mildew, the staff is a mixture of incompetent and overzealous, the pool is overcrowded, the shower pressure is very low, the air conditioner would not turn off in our room so it was constantly cold
CBle went out for 2 das promised resort fees waived and still charged them
Wentto the check out desk sunday had bites on my arms told the woman i think i got bed bugs from the room and she laughed in my face. I asked for a manager and didnt get one. Never again