4.5
Very Good 1037 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

Amenities

  •  Bar
  •  Free WiFi
  •  Golf Course
  •  Gym
  •  Handicap Accessible
  •  Parking On Site
  •  Pool
  •  Restaurant
  •  Spa
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conference hall recreation room auditorium theatre conference room

Overview

Location

With a stay at Woodcliff Hotel and Spa in Fairport, you’ll be convenient to Powder Mills Park and Casa Larga Vineyards. This 4-star hotel is within close proximity of Eastview Mall and Valentown Museum.

Rooms

Make yourself at home in one of the 234 air-conditioned rooms featuring refrigerators and flat-screen televisions. Wired and wireless Internet access is complimentary, while MP3 docking stations and cable programming provide entertainment. Private bathrooms with bathtubs or showers feature designer toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.

Spa, Wellness & Premium Amenities

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After practicing your swing on the golf course, you can enjoy other recreational amenities including a health club and an indoor pool. Additional features at this hotel include complimentary wireless Internet access, concierge services, and gift shops/newsstands. Guests can catch a ride on the complimentary shuttle, which operates within 2 mi.

Food & Drink

Satisfy your appetite at the hotel’s restaurant, which serves breakfast, dinner, and brunch. Dining is also available at a coffee shop/café, and room service (during limited hours) is provided. Quench your thirst with your favorite drink at a bar/lounge.

Business & Travel Amenities

Featured amenities include a 24-hour business center, limo/town car service, and express check-out. Planning an event in Fairport? This hotel has 6035 square feet (561 square meters) of space consisting of conference space and a meeting room. A roundtrip airport shuttle is complimentary during limited hours.

How to Get There

Woodcliff Hotel and Spa
199 Woodcliff Dr
Fairport, NY 14450 United States

Reviews

AVOID THE WOODCLIFF HORIZONS DINING ROOM IF YOU WANT A GOOD DINING EXPERIENCE!
RochesterEatsWell

I am a frequent local guest at Woodcliff Hotel and Spa. I took an out-of-town business colleague to dinner at their "fine dining" establishment, Horizons, on Wednesday night. I tried to use the valet parking, but there was no attendant for the 8 minutes I waited (and there were a dozen guests waiting for their rides). I told the host about the situation and he acted as if he were not empowered to do anything about it.

There were only 4 tables seated in the dining room at 8:15 p.m., but it still took 15 minutes to get our drinks once we placed our orders. When our colleague asked what non-alcoholic beverage they had, our server said, "I'm sorta new, I don't know." We told her to go ask.

She came back to take our orders and said, "What can I GRAB you tonight?" It lacked class, finesse and showed she wasn't trained. The other male waiter was fraternizing with the other guests as if he were sitting at the table as just another (very loud) guest. This went on for 15 minutes during our dinner. It was obvious there was no oversight of the serving staff.

I called the Manager of Food & Beverage the next morning. He was in, but too busy to take my call. As of 24 hours later, he still has not bothered to return my call.

Beautiful and classy
Cregirl

We stayed for the weekend when my daughter got married and absolutely loved this hotel! The wedding party had the most gorgeous suites for preparing for the special day and Sunday brunch after the wedding was delicious!! I will stay here again whenever the opportunity arises!!

smarttravler2019 2 One Bad Experience After Another: Crowds, Dirt, Rude Staff, Broken Faucet, and Noise Late at Night
smarttravler2019

We stayed at the Woodcliff in July of 2019. The evening we arrived there was no parking as the hotel had booked both a large motorcycle club convention and a giant wedding. The hotel had not warned us to expect the crowds. Perhaps the staff was stressed by the amount of guests as the bathroom floor in our room had not been cleaned, and a waitress in the hotel dining room sighed and visibly rolled her eyes when we had the audacity to ask twice for water that had not been served. On our second morning, the hot water faucet for the bathroom sink, which was very loose, completely broke. I notified the front desk and when we returned in the afternoon the hotel had simply turned off water to the broken faucet, not even attempting to make repairs. We complained to the front desk, and they provided a room on the “executive floor.” Unfortunately the walls were paper thin, and that night the couple in the room beside us came in at 2:00 am and proceeded to argue loudly while blasting their TV for a couple of hours. We completed the hotel’s’ evaluation card describing these experiences and received no response whatsoever. We will never stay at the Woodcliff again.