Hope Lake Lodge & Indoor Waterpark
What We Love
- A Finger Lakes getaway in central New York, with a spa credit and a suite for up to 10Experiencing the 500 feet of slides at the only water park in central New York
- Riding the adventure center’s mountain coaster, while youngsters go on a guided hike or scavenger hunt
- Renting a kicksled or a mountain bike, depending on the season
- Exploring the Finger Lakes region, including the waterfalls and neighboring Greek Peak Mountain Resort
What To Know
- Some suites have full kitchens stocked with dishware, pots and pans, a full-size fridge, stove, and dishwasher
- Valet parking is complimentary
- Free WiFi is available but often spotty
Some hotels make a splash, and some leave the splashing to you. Hope Lake Lodge & Indoor Waterpark is the second kind, a family-friendly getaway complete with more than 150,000 gallons of water, a wave pool and more than 500 feet of slides. Measuring 41,000 square feet, the namesake indoor waterpark is the only one in central New York and the Finger Lakes region and is maintained at 84 degrees Fahrenheit, year-round. For older swimmers, an indoor/outdoor heated pool is also open year round, as is an indoor/outdoor hot tub.
If you get tired of the on-site aquatic excitement, switch it up, perhaps with a dryer activity. For the younger set, the Bearfoot Den Activities Center hosts pizza parties and leads hikes and bonfires, while teens and adults can try the ropes course, mountain coaster, zip lines and Euro bungee at the adventure center; also on hand are seasonal mountain-bike and kicksled rentals, a children’s arcade, a nine-hole disc course and a spa. Or, keep up with the aquatic adventuring, but off this TripAdvisor Certificate of Excellence winner’s generous grounds: There only happen to be 11 Finger Lakes in the area – and more than 100 waterfalls within a half-hour drive, plus beautiful wineries nearby, too.
The Hope Lake Lodge accommodations number 106, referencing the rustic setting, through touches of stone and timber. Each room holds an en-suite bathroom, along with your comfortable bed; suites are complete with a kitchen and fireplace, with a DVD player for your flat-screen TV.The Split Rock suite is a one-bedroom, two-bathroom accommodation with two queen beds. The spacious, two-bedroom, three-bathroom Cedar River suites offer two connecting rooms, three separate entrances and three separate sleeping areas. On the fifth floor and promising great views are the High Falls and Eagle’s Nest suites. The High Falls suite is a one-bedroom loft with three bathrooms, while the Eagle’s Nest suite is a one-bedroom, two-bathroom, loft-style abode with a jetted tub. The one-level, two-bedroom, two-bathroom River Rock suites all boast a balcony, and a locking door separating the suite’s two sides.
No going hungry at Hope Lake Lodge – there are five eateries here, including one that opens from morning to evening and offers late-night bites, to boot. This restaurant, Acorn Grill, offers sandwiches and other old-fashioned American eats, but you’ll also find local game on the menu. Head to Bobcat Lounge for a seasonal drink in a sports-bar setting, Edgewater Café for quick snacks beside the water park, Trax Pub & Grill for wood-fired pizza and mountain views and Taverna for cafeteria-style fare by the fireplace. At all hours of the day, feel free to order grub directly to your room, as well.
Set in the main elevator lobby, Waterfalls Spa is a calming wellness retreat, inspired by the principles of feng shui. Its therapies incorporate essential oils, clays and wildflower extracts, and its chromotherapy treatment areas include massage rooms, a Vichy shower room, a suite with a two-person infrared sauna and a two-person balneotherapy tub. Beauty services, too, are on the menu – you can complement the glow from your Decléor-inspired facial with a cut or color at the Aveda salon.
The Finger Lakes are a famously scenic region in central New York, and you’ll be perfectly placed to explore them, as well as the more than 100 waterfalls around nearby Ithaca. There’s plenty of shopping in the area, and winter visitors will enjoy fabulous skiing next door, at Greek Peak Mountain Resort (accessible via Hope Lake Lodge shuttle), or scenic walks at Virgil Lake. This is assuming you make it out of Hope Lake Lodge at all – with the 500 feet of slides and 150,000 gallons of water at the year-round water park, along with the mountain coaster and ropes course at the adventure center, the family-friendly retreat gives you plenty of reasons to stay in. If you need even more, take advantage of the seasonal fleets of mountain bikes and kicksleds, the nine-hole disc course and the children’s arcade and activity center.
How to Get There
I had hoped that the other bad reviews were overreactions, and we would have an amazing experience here, but some of the situations that we ran into were very disappointing. We had no hot water in our $300 suite, for our entire stay. The staff was apologetic, but offered no solution to the problem and stated that this happens all the time- typically in the morning when the laundry is being done. Day two, still no hot water-this time the entire hotel was out. Also, half of the water park was closed, due to an "incident" taking place in the water. The remaining areas of the water park were so saturated with people, that you couldn't move, and honestly... I just didn't feel safe having my small children in the areas that were over capacity. There were also gobs of hair floating throughout every pool, and on even on the bottom of the pool! It was really gross, for lack of a better description. So we opted for the arcade, it's a bit antiquated and out-dated, but our kids (ages 5 and 2) enjoyed the games. If you are expecting a Great wolf lodge experience, you will be greatly disappointed. We were expecting that type of experience, being that Hope Lake Lodge is charging similar rates. The staff here is nice, but the facility is lacking in many ways-mostly cleanliness and customer satisfaction. No hot water is just not acceptable. Thankfully the kids are small and innocent enough, to still have an enjoyable experience, but as far as Mom and Dad are concerned this will be our last trip to this lodge.
We were two British families who stayed at the lodge for one night as part of our road trip.
The place is impressive on arrival and the lobby area is welcoming. However Although the space is huge, there are only two sofas in the entire room! Surely more people would hang around and drink wine and sit by the fire if there was space? Due to the lack of chairs there was a lack of atmosphere.
We should have checked in ‘from’ 4pm but we didn’t get allocated our room and keys till after 6! We weren’t offered anything! Eg a free drink! We had two very tired kids and after a day on the road would have been nice to check in and kick off our shoes a lot sooner.
We decided to take the kids to the water park but cannot believe the price they expect on top of the room rate...complete rip off. Should be included. It was also extremely busy and you have to walk through a very tacky amusement arcade to get there.
When we got to our room it was nice. Spacious, lovely wooden lodge theme, fireplace, kitchen.
Do not eat in the restaurant, it was a very basic and her expensive menu, people were sat around not eating their food and we overheard the man on the table next to us saying to his wife that the chicken wings tasted funny! We paid for our drinks and left!
Some positives: the setting is lovely, the staff are friendly, the bonfire outside is a nice touch, the valet was good, the outside (complementary) pool was v warm.
However when I went to get into bed I trod on a pile of toenail clippings!!!! Yes really! Pink toenails....clearly the room had not been hoovered!
So in summary, fine for one night, not a ‘luxury’ resort at all.
My family had a great experience here over spring break! Staff was welcoming and helpful! Our room was perfect for our family and very clean! The kids loved the waterpark and arcade. We ended our nights playing games outside, enjoying a bonfire and making s’mores!
This water park and lodge was a first time experience for my family and we had a blast! Great place, great friendly staff, great memories. We will be going back for sure! Our room was very nice. Lifeguards took their job serious, but were still friendly at the same time.
Check in was a breeze! Skyler at the front desk was very helpful and pleasant. The rooms were beautiful and clean. All personnel were pleasant and professional. We will definitely come again and recommend to friends and family. The only dissatisfying situation was the adventure center did not open until 4pm. We checked out at 11 and would have went, but it wasnt open yet.
Thank you so much for the familu memories!👍🏻