What We Love
- Rate includes full Moroccan breakfast, welcome patisseries, mint tea and fresh bottled water (one per person, per night)
- The beauty is in the details, from the intricate zellige tilework to the property's history, which has included such wealthy owners as the Fassi family
- The spa’s traditional hammam — the perfect antidote to navigating the medina’s labyrinth of streets
What To Know
- A tourist tax of $5 per person, per night will be collected by the hotel at checkout
- The short walk to the medina’s key monuments can be confusing and difficult to navigate
- Children are welcome, but the property is ideal for couples
- Free WiFi
- Room Service
Riad-style romance. A meticulous three-and-a-half-year renovation enhanced the century-old palace with calligraphy, copperwork and embroidery stitched by local artisans. Moroccan wooden furniture, handwoven rugs and colorful ceramics are found throughout the communal areas and ornate staircases. In the center of the property is a citrus- and jasmine-scented courtyard garden, where little more than birdsong and the fountain’s gentle tinkling disturb the silence.
Bed and Bath
Several of the 14 spacious rooms and suites are split-level, and all share ornate tilework and lofty, carved-wood beam ceilings. Original artwork and beds with crisp, hand-embroidered linens sit harmoniously alongside such high-tech gadgets as Bose sound systems, flat-screen TVs and preloaded iPods. The state-of-the-art bathrooms have large tubs or tiled rain showers and are stocked with natural aromatic bath products.
Enjoy a lavish breakfast of homemade breads, yogurt, fresh juice, fruit salad and pancakes beneath the courtyard’s canopy of orange blossoms. The exquisitely tiled Art Deco restaurant serves Mediterranean-influenced lunch and, for dinner, such three-course dishes as the flavorsome beef, pea and artichoke tagine. For an aperitif, opt for a cocktail while overlooking the medina from the rooftop terrace. Post souk-shopping, head to the spa to be scrubbed, soaped and massaged into a state of total relaxation in the steamy heat of the hammam.
How to Get There
From the minute we arrived the staff was amazing. Went out of their way to make sure we were comfortable and well taken care of. Made reservations for us, always accommodating. Best service in Morocco!
We booked this hotel in Fés for our first time visit to this historic city , we read many good reviews about the hotel so we booked there accordingly , the hotel is in a very tight area inside the old city which makes moving around so dangerous unless you have a guide moving with you every time you want to go out , rooms are clean and nicely furnished. The hotel riad style by itself is also pretty. The most problem was in the staff , very slow and rude , they didn’t help us in finding places around and there is no concierge in the hotel , we had dinner in the first night and the food was horrible in addition to the rude waiter who did not help us or introduce the menus for us . When we told him that we didn’t like the order and we wish to change it he was upset and never asked us if we have something special about it , in the next morning we went to the breakfast room which was so tiny, there is no menu to choose from or buffet, we were served with a small tray of one kind of cheese , oil , jam , olives and butter in a tiny quantity to share in addition to 2 pieces of bread and a choice of egg . The waitress was also rude and unpolite She pulled the plate in a nervous way and the bread fell down from the plate and she didn’t even care and we were chocked of her way !! We went out and we came back late afternoon to rest and can’t tell about the noise we were suffering from that came from cleaning service staff , they were talking and laughing together loudly and hiting room doors , in addition to the loud music and songs . At this moment we decided to leave the hotel although the rooms charges were non refundable and we still have two other nights and we booked in another hotel. Before we leave the hotel we went to the recption to explain the incident they didn’t care too and they asked us to pay the taxes before we leave instead they feel sorry for what was happening to us , we spoke to the manager and all what he offered us was a hamam , we refused his offer and left immediately feeling sorry for starting our trip in beautiful fés in the worst place ever.
Visited friend in others and this was the best. The hotel is beautiful with a large interior courtyard. Rooms were nice Resturant and Hamman on the premises. Excellent staff.
Getting to the hotel in the Médina was unexpected because we thought there was a drive up to entrance. Didn’t understand what a Médina meant.