What We Love
- A top location, between the medina and the French ville nouvelle
- Swing between Paris and Morocco in the two swanky restaurants, Relais de Paris and Amaraz
- The rooftop bar gets extrafabulous on weekends, when DJs play
- The spa menu draws from Asian, African and European traditions
- The health club features a hammam and an infinity pool
What To Know
- Glassed-in cubed showers exposed to the rest of the room up the sexy factor
- Free WiFi
- The hotel allows pets
- Children are welcome, but their presence is restricted in certain areas, including the spa
- Valet parking is free
- Free WiFi
- Handicap Accessible
- Parking On Site
Spearheading the Fez renaissance is this 50-room stunner, designed by Christophe Pillet in a style that pays homage to both contemporary minimalism and Morocco-fantasy opulence. Eschewing the riotous color and texture of many riads, this player is all about muted palettes and simple glassed-in cube bathrooms (with curtains for privacy), which play on traditional Moroccan motifs such as metal lanterns and hand-crafted tilework. The five-treatment-room Givenchy spa features the intricate mashrabiya latticework common to this region, which throws beautiful filtered natural light into the already dreamy spaces. Dine on either French brasserie favorites in the Relais de Paris restaurant or opt for the full Moroccan experience at Amaraz, before heading up for a nightcap on the roof. If afternoon tea is more your speed, a white marble bar called Arcades beneath vaulted arches is the spot to while away a languid afternoon.
In the Area
Because navigating an ancient, labrinythine city like Fez can be overwhelming, leave the details to a top-notch tour company, like Artisans of Leisure, which can craft an itinerary that shows off the city’s best, most authentic side. If you’d rather explore on your own, make a beeline for the medina, a UNESCO treasure in business since the 9th century, when Fez was founded. Here you’ll find the beating heart of the city’s life, with market stalls, narrow alleyways and plenty of historic monuments — getting lost is part of the fun. It might sound like an odd afternoon outing, but the Chouara Tannery is not to be missed; this 11th-century leather center is accessed by one of the many leather shops on Derb Chaouwara, and you can get a bird’s-eye view of the huge vats filled with bright dyes being churned by hand.
How to Get There
Called in advance to ask about visiting the pool as non hotel guests and were told we could , however upon arrival we were charged 50 euros each to enter the pool area. Why were we not informed of this over the phone???
So we paid and the reception staff just handed us our tickets and sat back down.. didn't even bother pointing us to the direction of the pool. We asked what we were paying 50 euros for and she said towel, sunbed and water - we stayed there for 2 hours and were not offered water the whole time.
Pool was okay at best. I can name a hundred other hotel pools that are better and costs half as much as this one. No service at all. Couple next to us ate some anchovy pasta thing, staff didn't clear it so it was left in the hot sun stinking up the area for an hour. Awful music blasting from downstairs I don't know if it was from the hotel compound or from guests but it was annoying.
Beautiful hotel none the less. But everything else about this place made it impossible to enjoy, in fact we arrived happy and excited to use the pool and left upset and annoyed with the service.
€50 pp for a towel + sunbed if you’re not a hotel guest. We weren’t shown to our sun beds once payment was made, we weren’t offered any type of service whatsoever, and instead of receiving the complimentary drink we were promised we were instead asked for proof of admission and nothing further. Hard pass on this place, for those prices the service is a joke.
Totally disappointed! House keeping unprofessional, , I’ve got to ask for coffee cups and glasses for the bathroom every day after they cleaned (not) the room , the toiletries missing, I had difficulty getting black tea and milk which in every hotel is complimentary. The ONLY good service was at the Spa , which I enjoyed the treatment made by Zara . Thank you Zara for bringing me a bit of comfort while staying at this hotel .