EPIC SANA Algarve Hotel
What We Love
- Daily buffet breakfast is included in the Jetsetter rate
- The hotel offers speciality wellness retreats including detox, yoga and bootcamp
- Rooms combine style and space (the smallest is 344 square feet)
- WiFi is free
What To Know
- The nearest airport is in Faro; Lisbon is a two-and-a-half-hour drive away
- From November 1 2015 spa access is chargeable
- The gym is open 24 hours
- A car is recommended to explore the local area; parking is free
- Free WiFi
- Handicap Accessible
- Kids Club
- Parking On Site
- Room Service
Set in 8 acres of pine forest, the EPIC SANA Hotel overlooks Falésia Beach on the Algarve, Portugal’s southernmost region and an area blessed with more than 300 days of sunshine a year. This sprawling beach retreat combines sleek and spacious guestrooms (the smallest measures 344 square feet), family-friendly amenities (two kids clubs and a playground) and tons of sporty activities, including five outdoor pools, as well as tennis and volleyball courts. The lobby is strewn with giant artworks, funky lights and columns wrapped in mosaic tiles, and the guestrooms are decorated with liberal splashes of bright green to reflect the lush countryside surrounding the resort. The pools are lined with chunky daybeds and chair hammocks, and the sizable spa offers eastern-inspired treatments in massage tents and a pavilion with a private Jacuzzi overlooking the sea. Dining options range from fancy Portuguese fare at Al Quimba to fresh seafood dishes served poolside at the Open Deck. Kick back with a post-dinner cocktail at the Bluum Bar, which is open until 1 a.m. year-round.
In the Area
The Algarve’s coastline is punctuated by rocky headlands and cliffs, and some of Portugal’s best beaches can be found in hidden coves and bays. Head for Praia de Albandeira, a jewel of a beach that is, surprisingly, off the tourist radar, or Praia do Barril, which forms part of Ria Formosa Natural Park. There are tons of golf courses in the area, including Pine Cliffs, Oceanico Victoria and Pinhal, in Vilamoura. Head for the hills to explore Silves Castle, one of the best-preserved Moorish fortifications in Portugal, or explore the Algarve’s capital, Faro, home to a pretty marina and historic plazas lined with cafés.
How to Get There
There was little in the way of disappointments and all minor hiccups were overshadowed by the overwhelming experience. The reception staff is professional and knowledgable. The room was not ready by 2pm check in time but was ready at 3. The hotel staff apologized profusely for the delay.
The room is well appointed with several bath wash/shampoo/conditioner options. I could do without the glass door to the toilet but it wasn't a big concern this time as I was traveling alone. There were no wash cloths in the room as typical in some parts of Europe but in the end, I forgot to ask for one.
I found the room to be cold on the first night, maintenance came readily and fixed the issue so I could adjust the temperature during my stay.
The housekeeping staff was attentive and detailed oriented. There is a reasonably priced express (same day) and next day laundry service available which I would recommend if traveling with limited undergarment/swimsuit/trunk options. I packed in a carry on for this trip so found it useful. Once, i forgot to have my swimsuit washed/dried, the housekeeping staff (Emeline?) arranged for it to be taken care immediately. She found me dining at the Lima restaurant and informed me that it was washed, dried and left in my hotel room. I was speechless. This kind of next level service was consistent throughout my time here.
The pool areas (indoor and outdoor) were lovely. I was always able to find seating, however, I traveled in June and I gather it's busier in July/August. Access to the beach is down a long-ish staircase. It's accessible from the compound so extremely convenient. The umbrella lounge chairs cost $17 euros per pair.
Food and service at all restaurants was incomparable. Brenda--guest/food service director attended to my needs, sometimes personally addressing any issues I encountered, suggested drinks and worthwhile excursions. If you are into cocktails, I recommend the sparkling mojito (open deck restaurant) and cosmopolitan (blume bar) while you are here! I ate at the Lima restaurant my final night of vacation and immediately regretted not having eaten there earlier. Delicious hearty italian food. The lasagna bolgnese is especially tasty. The burger and fries and caesar salad at Open Deck were both flavorful and tasty.
Room service was equally delicious. They accommodated all needs/special requests. I never waited more than 20 mins for a meal or drink.
Spa services are available. I had an unmatched relaxing massage, manicure and pedicure. The gym is limited in terms of equipment. It's a pretty standard hotel gym with 2 treadmills, a few bikes, free weights and some machines. The hotel offers exercise classes as well, I saw a small line of ladies waiting for a yoga class. The calendar lists HIIT classes as well. I noted that a couple received what seemed to be personal training during my visit to the gym.
Naturally, I was sad to leave and would stay here again without hesitation. This place has set the bar for 5-star service. Thank you to the staff for taking care of my needs beyond expectation. Tudo de bom!
Our family of four, sons age 20 and 14, found delight and tranquility at this property. After three busy days in Lisbon we were more than happy to relax on the beach. As Americans we are used to beautiful beaches but not accustomed to the high level of pampering we received by the unbelievable staff at Epic Sana. Since we are a family we stayed in the suites section and felt very indulged by the spacious brand new unit. The staff made us feel as if the restaurant and the pool belonged to no one but us. The food was delicious at every meal and all of the waitstaff was so attentive. I really loved the non alcoholic tropical shots and melon shots served at lunch. Many healthy options.
The pool was such a welcome relief to your typical beachside resort where you have to fight for a chair and a towel. Our pool was quiet and relaxing and a lovely mix of all ages. The beach of course was outstanding and also very relaxing. Another fun thing I did was take the Pilates and yoga classes. The yoga class was taught under the love tree and you really felt yourself become one with nature with the excellent teacher. Finally we love to eat and explore and the bell hop Deogo gave us excellent suggestions each night.
We had some issues with our rental car and the ladies at front desk were extremely helpful and acted as translator for me. Overall I couldn’t be more pleased with the epic sana and I highly recommend it if you are visiting the Algarve region of Portugal.
What a great hotel and excellent service. I signed up for the reshape retreat it was exactly what I needed. It was well coordinated, professionally managed in a beautiful location. I will return on a regular basis.
We stayed at Epic SANA and had a pool suite, which was perfect for a family of four, we have two children son aged 5 and a daughter 9months. The suite was so spacious and spotless that our daughter enjoyed the open space to crawl around, and not forgetting the very spacious balcony. The rooms were cleaned everyday and immaculate.
We had the most amazing waiters/waitresses as we stayed in the suites which were separate from the main hotel, they were so friendly and helpful we were treated brilliantly and that goes a long way when you have children so a native thank you (especially to Ruoy).
We have our son loved kids club, we are not ones for ever using them, but he made some lovely friends and went together! On one occasion they took him to the main hotel to make pizzas and see the chefs and had an amazing time when he visited, and come back with a delicious pizza for us to try!
This hotel is absolutely perfect for us, it’s relaxing and no rushing to the pool in the mornings hunting for beds as our pool didn’t open until 10 (to pick up towels), so we spent all day relaxing around the pool all day (as much as we could with children) and strolled to the beach after looking for shells.
The food we found was delicious, we couldn’t fault anything we especially loved one lunch time Salmon in a gorgeous orange sauce.
We visited the spa and had a relaxing massage, this area was beautiful, clean and the rooms were so spacious to have your treatments, once again brilliant staff.
We will be visiting hopefully again this August, but this hotel is a great find and you will not be disappointed.
Pretty amazing entrance as we started a weeks stay,the grounds were beautiful.
He ladies on reception were very friendly and efficient necked in in no time.No stories here about your room not being ready.
Pool view rooms are by far the best choice,ours on the pool level was spacious well equipped with everything you could ask for.my one criticism would be the channels available on the TV. Great choice of news but little else!
The pool areas were great plenty of sun beds readily available pool towels s many as you. Want as often as you want 5* service by the guys on pool duty and the girls who were constantly patrolling the pools to take your orders for food and drinks.5*
Dining room service and staff were without doubt the best we have seen in many years off travelling always there to go the extra mile.
The food was excellent apart from a little niggle at breakfast where some of the. Dishes could have been hotter (bacon,scrambled eggs tomatoes)high always seemed to be a bit cool for my taste.
The bar was very good I disagree with others comments about the costs,you get what you pay for if you want cheap drinks walk down the hill to the local bar.
To sum up a very good holiday in an excellent hotel with staff who go the extra mile.
Would we return yes without a doubt.
My thanks to all the lovely people who looked after during our stay.
But for The little niggle at breakfast this would have been a 5* rating