Sheraton Tysons Hotel
- Free WiFi
- Parking On Site
With a stay at Sheraton Tysons Hotel in Tysons, you’ll be in the business district and convenient to Tysons Galleria and Wolf Trap National Park for the Performing Arts. This hotel is within the vicinity of Tysons Corner Center and Great Falls Park.
Make yourself at home in one of the 449 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless Internet access is available to keep you connected. Partially open bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Spa, Wellness & Premium Amenities
Be sure to enjoy recreational amenities including an indoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless Internet access, gift shops/newsstands, and wedding services. Guests can get around on the complimentary shuttle, which operates within 3 mi.
Food & Drink
Satisfy your appetite at the hotel’s restaurant, which serves breakfast, lunch, and dinner, or grab a snack at a coffee shop/café. Quench your thirst with your favorite drink at a bar/lounge.
Business & Travel Amenities
Featured amenities include complimentary wired Internet access, a 24-hour business center, and express check-in. Self parking (subject to charges) is available onsite.
How to Get There
Everything was great but I requested room service and they never came but it was great!
I had a king bed room. Bathroom was clean, Recieption was very friendly and helpful. The location was good for me. But the room service never came!!!!!
I recently stayed at the Tyson's Corner Sheraton because a meeting I was attending was held there. The meeting organizers probably got a very low rate for the meeting, but as it turns out, there are lots of good reasons why the rate is low.
First of all, seeing that it was close to the Spring Hill Metro Station, I decided to ride the Metro and just walk the ~3 blocks to the hotel. Bad idea. There is extensive construction, and the hotel has left NO SAFE WAY for guests to arrive on foot. There are some shops & restaurants within walking distance, so it's not just arrivals and departures where you might risk getting run over walking to or from the hotel. I honestly cannot believe that whoever carries liability insurance for this property, if they are aware of this situation, is comfortable with the obvious and foreseeable risks to life and imb.
I arrived around 10:30 PM. No local restaurants open (Sunday night). The hotel's "Marketplace" was closed, but supposedly one could get food at the bar. After being unable to get any attention there after waiting for more than 5 minutes, I gave up and went to my room. (There were some folks at the bar, but it was hardly crowded. This was symptomatic of a level of apathy about customers that permeated the entire place.) Up to my room, maybe give room service a try? Nope. No room service. Not just at 10:30 -- no room service EVER, at any time. Not an option. Mind you, there IS a button on the phone labeled "Room Service," and when you press it, the phone just rings and rings. Tried "Guest Services." Guy answered, put me on hold, and after waiting 5 minutes, I gave up. Sign in the hallway pointed to "Ice & Vending" Maybe a snack to be found there? Nope. "Ice & Vending" = ICE. Not even a soft-drink machine. Just ICE, in case you remembered to bring something yourself to put ice in. To bed hungry.
Well, not right away. My desk lamp, which was on when I entered my room, was on for a very good reason. It could not be turned off. No variation of switch pushing could extinguish it, and the bulb could not be accessed without disassembling the lamp, so unscrewing the bulb was impractical. The lamp, of course, was plugged in behind the dresser with the TV on it, RIGHT in the middle, so shifting the whole dresser was to only way to pull the plug and get the light to go off so I could sleep. The light was replaced with a working version after I complained the next day.
The next morning, nothing like a nice cup of coffee to start the day. The in-room coffee machine was nicely stocked with 3 packets of DECAF. That's it, just decaf. No pick-me-up that morning. I did get some actual coffee for subsequent mornings, but once again, only after complaining.
Only 2 elevators of the available 3 seemed to be functional, and with the hotel full for the meeting, the wait was often several minutes when trying to use the elevator at the same time as other attendees.
Although some shops and restaurants are walkable, albeit unsafely, the meeting schedule often meant using the hotel's facilities for coffee, lunch, breakfast, etc. Don't. The service was glacially slow, the prices high, and the in-house Starbuck's of little value when the espresso machine broke down on Day 2 with no estimated schedule for repair.
On Day 3, I had two conference calls, one Noon -2 and another 3 - 4, and of course I wanted to do these in my room. I stopped at the Front Desk at 8:30 and asked if my room could be serviced before Noon. Oh yes, sir, I was told, and the guy at the Front Desk scribbled my room # on a messy piece of paper with dozens of other notations. I go up to my room at Noon, and it had not been touched. I called right then and asked PLEASE could they make up my room between 2 and 3? Oh yes, sir, they said. Housekeeping even called me back (interrupting my teleconference) to make sure of the time. Surely nothing could go wrong this time!
I go back to the meeting at 2, then return to my room at 3, and they are JUST ENTERING my room to begin cleaning it. I'm trying to connect and begin the call, and the housekeeper is banging around in my room with zero regard to the fact that someone is trying to have a phone conversation. I finally just ask her please to LEAVE, and she acts VERY put out with me. I guess I really was not being as sensitive to her needs as a guest should be. Eventually, she did leave, leaving my room virtually untouched, and it never did get serviced that day.
My recommendation, obviously, is to stay elsewhere. Even at a bargain price, this place would be too much of a hassle, and for the guests at least, it was NO bargain.
Checked out on Sunday after staying one night on a low member rate special ($60 for a the night). Check-In process was easy and quick and was upgraded to a club room on the top floor. That said, the building is not being taken care of. Checking out the lounge there was plates left all over the place from the last time food was served in the lounge (Friday morning). I brought it to front desks attention but it was never addressed. The carpet in the hallways was in need of serious vacuuming. Lastly the pool had trash all over it and the bathroom in the fitness center showed no evidence of being cleaned (no toilet paper or soap and paper towels all over floor). Enjoyed the free appetizer for dinner. Breakfast was a major miss as the $10 food and beverage credit does not cover the cost of a continental breakfast that a platinum guest should have been provided. They also charged tax on the food and beverage credit which made the one item that was $10 still an out of pocket purchase. Terrible experience on what should have been a good value.
Be AWARE!! They will charged you for no reason , rude customer service.
I checked in October 20,2018, paid everything via sharton website.
On October 30, everyone got a charged of 700$!! Due to the system switching from SPG to Marriott. Ok I understand that, the reception were very rude in handling this but got refund. Checked out November 2,2018.
Today (February 18,2019) 6 months later I got a charged from Sheraton Tyson of (2580 AED) which is around 650$ on my credit card. I called Sheraton Tyson the reception was super rude and she said no transaction was made from our side. I called my bank to dispute the charge and replace my card. I don’t want them to have my credit card number.
I faced again a very bad experience at this hotel as usual, but today is totally different i tried breakfast buffet was disaster scrambled egg was not fresh even roasted potatos was not backed at the same day and not fresh att all, staff was friendly in the place but rooms are smells and equipped with noisy AC. Every timei come to this place im ready to face new bad things 👎🏻👎🏻👎🏻