4.5
Very Good 1139 Reviews
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This Hotel meets our standards
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What We Love

  • The restaurant's impressive mix of exquisite pan-Asian and Swiss cuisine
  • Stunning, state-of-the-art 25,800-square-foot spa with a beautiful lap pool and up-to-the-minute gym
  • Exemplary service with an international flavor; the Chedi seems to be staffed by mind-readers

What To Know

  • Andermatt is an under-the-radar destination with a traditional village scene most of the year
  • Not everyone will love the transparent shower and toilet doors in the guestrooms
  • This is Switzerland, so prices at the spa may sting a little

Amenities

  •  Babysitting
  •  Bar
  •  Free WiFi
  •  Gym
  •  Handicap-accessible
  •  Parking On Site
  •  Pet-friendly
  •  Pool
  •  Restaurant
  •  Spa
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
Lounge Luxury Play Pool Resort Lobby Architecture living room lighting glass flooring

Overview

In an under-the-radar Swiss ski resort, the Chedi's first European outpost is part luxe chalet, part Asian temple

The Look

East-meets-West in central Switzerland on a grand scale, thanks to designer Jean-Michel Gathy. The ground-floor common areas, with generous couches, beautiful lighting and fireplaces, are a temple to contemporary luxury, with a cozy ambience throughout. The clever use of natural materials such as local wood and stone, and the play of natural light transform this chalet-style cathedral of chic into a warm and harmonious space, filled with Asian decorative touches and talking points.

Bed and Bath

Generously proportioned Deluxe Rooms and Suites are flooded with natural light and feature dreamy pillowtop beds, lush fabric details (there are plentiful scatter cushions), traditional wood and stone walls and floors, mural-style artwork and spacious balconies. Nifty gadgets include iPad-controlled blinds and indoor-outdoor gas fireplaces. Thoughtfully stocked minibars (soft drinks and water are free), Amici coffee machines, free WiFi and Bose sound systems mean you may have trouble coming up with reasons to venture outside. The views encompass the Urseren Valley, the mountains Gemsstock and Nätschen and Schöllenen Gorge. The bathrooms are stunning, with deep, pristine white tubs and high-ceilinged, granite-walled rain showers. Acqua di Parma toiletries add the final, fragrant touch. Towels are thick and thirsty, bathrobes are the softest chenille.

Beyond

Dining at the restaurant is akin to a theatrical experience, thanks to the 16-foot-high walk-in cheese and wine store that takes center stage and the four open kitchens that allow diners to take in “dinner and a show.” Ask to be seated at one of the Chef’s Tables in the heart of the action. Impeccable service and an excellent Swiss and international wine list enhance the imaginative menu, which features beautifully done pan-Asian favorites (such as dim sum platters) and novel reinventions of traditional Swiss cuisine. You can also dine in the 40-seat Japanese restaurant, the wine and cigar library, the lobby, the bar and living room, the courtyard and by the pool. The 25,800-square-foot spa offers a range of holistic treatments using Ren, Ilá and Alpienne products. The high-tech gym has the latest TechnoGym equipment and plenty of natural light, and the indoor lap pool features a glass ceiling that lets the outdoors in. In the warmer months hit the 40-foot outdoor pool.

In the Area

Goethe’s beloved Urseren Valley is dominated by rugged mountains and some famous mountain passes (the Furka Pass was featured in Goldfinger). The skiing and snowboarding are excellent and under-the-radar compared with other well-known Swiss resorts. Cross-country skiing and snowshoeing are also popular here, as is hiking in summer. And starting in 2014 there’s high-altitude golf, at Andermatt Golf Course. Two of Switzerland’s most famous rail journeys, the Glacier Express (connecting Andermatt with St. Moritz and Zermatt) and the Furka Steam Railway (summer only) are worth going on. The town itself has chocolate-box-pretty traditional wooden buildings.

How to Get There

The Chedi Andermatt
Gotthardstrasse 4
Andermatt, 6490 Switzerland

Reviews

4.5 Very Good 1139 Reviews
Beautiful stay
Reviewed 2 days ago

Spent a weekend at the Chedi. Booked a deluxe suite that was very impressive. Beautiful, cosy, confortable. Although the hôtel is more a winter hotel we enjoyed the pool outside. Service however could have been more professional. It was sometimes slow and clumsy.
We had dinner at the Japanese restaurant and loved it. Food was great and the sake sommelier was very good.
All in all a beautiful weekend.

Interesting property
Reviewed 2 weeks ago

We stayed here for one night as part of our driving tour of Switzerland. Staff very attentive, great service. Rooms beautiful in a classic way. It with a contemporary twist as they have great iPad technology to control the lights, temperature tv etc. Great views of the mountains. Fabulous spa. Great restaurant with kitchens on view and amazing cheese room.

Very good - but a few more efforts needed to make it perfect
Reviewed 2 weeks ago

We loved the place
But coming from a stay in an Aman recently, we noticed a few things that one should not epect in an hotel with these standards
Amongst those
- the living room of the uites are VERY dark
- the service at the bar for lunch was terrible ! The waiter was nice, but between sitting down at the table and getting our meal (a sandwich and a rosti) it took 50 mins ! If one goes to the bar it is usually to get served quickly...this is just not good enough
- they totally messed up getting our luggage from our room at check out. No big deal, but disappointing at this price point
- the advice of the concierge for the restaurant outside the hotel was subpar (terrible service)

This being said, the place is
- wonderfully located
- absolutely stunning
- the breakfast is fantastic (choice and quality)
- the spa is great
- overall the personal was VERY good and nice

Overall it was a great WE, and I would come back...but hope they will have fixed the small issues to get to top notch level !

Swiss Perfection
Reviewed 2 weeks ago

Perfect in every way. Recently built with grand public spaces and intimate nooks. This hotel exudes warmth and friendliness. Serious gourmands will be in heaven as the two restaurants serve beautifully presented cuisine of the highest quality. Who could imagine that a Swiss chef serving Japanese cuisine would do a better job than some of the top Tokyo restaurants, and we've eaten in some of the best! Our room was beautifully presented and very comfortable. All the staff were helpful, friendly and ready to make sure our stay was as pleasant as possible. A special thanks to the concierge, a delightful man who pointed us in the right direction to allow us to enjoy the beautiful walks and attractions of this sublime area of Switzerland. Thank you Chedi Andermatt, we'll be back.

Getting pamered
Reviewed 3 weeks ago

All in all its a great place to spend time to relax and re-load your batteries.
I went to the Sunday Brunch and spent the night there.
The food was awesome and you get lots of exotic choices. The rooms are modern, very cozy and well equipped. The bed is the probably best you can sleep on. The bad thing is that non of the USB plugs worked, same as the 3 phones.
The Pool and Spa area is wonderful and huge with indoor and outdoor pools incl. mountain view.
The Bar is super well equipped with big choices of wine and spirits from all over the globe. Same applies for the walk in cigar humidor with Cuban beauties (Yes! walk-in Humidor!).
As the area is not very well developed yet so there is not much to do outside the resort beside skiing, hiking or golf.

Lets talk about Serivce
It is considered a five star hotel, however if you expect the Ritz-Carlton or Four Seasons level of service it will not happen.
We got served by a guy from Egypt who worked at the restaurant. He was awesome and knew his job very well. He could tell you all about the hotel, food, area. A real expert. Thats what you would expect in such a fancy place. But from there in only went down, receptionists are cold and/or confused. The doorman looks aggressive and cant talk. The evening shift at the restaurant went a bit too far with their sarcasm.
Anyway, to conclude, its a fine place to spend quality time and relax.