The Chedi Andermatt
What We Love
- The restaurant's impressive mix of exquisite pan-Asian and Swiss cuisine
- Stunning, state-of-the-art 25,800-square-foot spa with a beautiful lap pool and up-to-the-minute gym
- Exemplary service with an international flavor; the Chedi seems to be staffed by mind-readers
What To Know
- Andermatt is an under-the-radar destination with a traditional village scene most of the year
- Not everyone will love the transparent shower and toilet doors in the guestrooms
- This is Switzerland, so prices at the spa may sting a little
- Free WiFi
- Parking On Site
East-meets-West in central Switzerland on a grand scale, thanks to designer Jean-Michel Gathy. The ground-floor common areas, with generous couches, beautiful lighting and fireplaces, are a temple to contemporary luxury, with a cozy ambience throughout. The clever use of natural materials such as local wood and stone, and the play of natural light transform this chalet-style cathedral of chic into a warm and harmonious space, filled with Asian decorative touches and talking points.
Bed and Bath
Generously proportioned Deluxe Rooms and Suites are flooded with natural light and feature dreamy pillowtop beds, lush fabric details (there are plentiful scatter cushions), traditional wood and stone walls and floors, mural-style artwork and spacious balconies. Nifty gadgets include iPad-controlled blinds and indoor-outdoor gas fireplaces. Thoughtfully stocked minibars (soft drinks and water are free), Amici coffee machines, free WiFi and Bose sound systems mean you may have trouble coming up with reasons to venture outside. The views encompass the Urseren Valley, the mountains Gemsstock and Nätschen and Schöllenen Gorge. The bathrooms are stunning, with deep, pristine white tubs and high-ceilinged, granite-walled rain showers. Acqua di Parma toiletries add the final, fragrant touch. Towels are thick and thirsty, bathrobes are the softest chenille.
Dining at the restaurant is akin to a theatrical experience, thanks to the 16-foot-high walk-in cheese and wine store that takes center stage and the four open kitchens that allow diners to take in “dinner and a show.” Ask to be seated at one of the Chef’s Tables in the heart of the action. Impeccable service and an excellent Swiss and international wine list enhance the imaginative menu, which features beautifully done pan-Asian favorites (such as dim sum platters) and novel reinventions of traditional Swiss cuisine. You can also dine in the 40-seat Japanese restaurant, the wine and cigar library, the lobby, the bar and living room, the courtyard and by the pool. The 25,800-square-foot spa offers a range of holistic treatments using Ren, Ilá and Alpienne products. The high-tech gym has the latest TechnoGym equipment and plenty of natural light, and the indoor lap pool features a glass ceiling that lets the outdoors in. In the warmer months hit the 40-foot outdoor pool.
In the Area
Goethe’s beloved Urseren Valley is dominated by rugged mountains and some famous mountain passes (the Furka Pass was featured in Goldfinger). The skiing and snowboarding are excellent and under-the-radar compared with other well-known Swiss resorts. Cross-country skiing and snowshoeing are also popular here, as is hiking in summer. And starting in 2014 there’s high-altitude golf, at Andermatt Golf Course. Two of Switzerland’s most famous rail journeys, the Glacier Express (connecting Andermatt with St. Moritz and Zermatt) and the Furka Steam Railway (summer only) are worth going on. The town itself has chocolate-box-pretty traditional wooden buildings.
How to Get There
When rooms start at over £400 a night you expect everything to be exceptional. The design of the hotel is breathtaking. The rooms and spa are also amazing but I think the overall service lets the hotel down. There was just a general feeling that whatever you were asking was a bit too much trouble and the staff were never particularly forthcoming to help. This side of things just doesn’t compare to the Chedi in Muscat and other hotels of a similar price who pride themselves on making you feel welcome and the friendly and efficient interactions.
The rooms are top-notch, spacious, elegant, lovely materials, and well thought-out. The bed is huge, and hugely comfortable, and in general my room - with its sliding wooden panels, black stone, and the little scented oil-warmer in the bathroom - had the feel of being my own private spa, which was nice after a day in the mountains.
The gym was large and well equipped, and room service was excellent. Staff was uniformly helpful. I was here in a summer, which is off-season, so it was quiet and a bit sterile. The hotel and its outbuildings are designed like palatial, oversized chalets, and the interior, with its ski-lodge-meets-Asia aesthetic, felt a bit incongruous with the summer alps and the unassuming village its placed in. But in winter, I imagine it's quite cozy.
This hotel is so lovely and the service is top-notch. Andermatt is a small little town... it was a little strange to see this 5-star super-luxury hotel plopped into the middle of what is otherwise a pretty typical Swiss mountain village. But wow, what a stay. Here were some of the highlights:
Wonderful hotel, amazing spa, excellent service in all areas (waitresses in the lobby a little hit and miss and frantic) but otherwise perfection. I cannot recommend this hotel more; the aesthetic and design and location is impeccable.
The rooms are beautiful, large and spacious. We stayed in a junior suite but saw the bigger suites too for our next trip - all were lovely.
Beyond expectations were:
The Spa facilities, one of the best I have visited around the world, luxurious, very clean and well maintained. Treatments good. Well run.
Room, fabulous views and great size for Switzerland. Products replenished in abundance daily and great attention to detail by the housekeeping staff - excellent.
The Asian Sharing Menu at the Restaurant /beyond surpasses Hakkasan Mayfair & London. The best Asian food I’ve tried in years.
Notable service from the barman at the main bar - he is wonderfully welcoming and attentive.
It was my husbands birthday, a mini break as part of his week long celebrations. I wasn’t expecting The Chedi to be the best part of his trip (it was a last minute addition to our itinerary) but it ended up being the best part in my opinion. We only stayed 2 nights but now wish we had spent the whole week there. Will be returning definitely in Ski season in the coming months.
A truly five star hotel in a beautiful country with the most impressive Japanese inspired design.
Thank you for an unexpectedly amazing stay.
This hotel is stunning to look at, with exceptional staff but biased towards appearance and aesthetics instead of comfort. There isn’t a comfortable chair anywhere. All seating is designed to look fabulous at the expense of practicality. The rooms are ultra sheek, but lack practicality. The table in the room is at shin height. You must sit on the floor to use it. The bathroom lacks privacy. The food was of mixed quality. Breakfasts were very good, 1 dinner was really good, 1 was really bad.