The Westin Palace, Madrid
What We Love
- Eating under La Rotonda’s stained-glass dome is like dining 100 years ago, when the hotel first opened
- Sunday Opera Brunch, a Madrid institution
- Perfect location across from both the Prado and Thyssen-Bornemisza museums
- Rooms give guests room to spread out and relax
What To Know
- Both the Prado and the Thyssen-Bornemisza museums are across the street
- Hallways are long and labyrinthine, so getting to your room can feel a bit like a Don Quixote adventure
- Free WiFi
- Parking On Site
- Room Service
Turn-of-the-century grandeur meets the needs of the modern business traveler at this hotel. Originally opened in 1912, the Palace Hotel (now a Westin) oozes grandeur, where every surface is molded to intricate perfection and calla lilies catch the eye here and there. The enormous marble lobby, dotted with well-placed parlor-like sitting areas, tends to be a transient place, but the hotel’s landmark La Rotonda restaurant is a destination in itself, thanks to a jaw-dropping stained glass dome ceiling.
Bed and Bath
Although furnished with such standard Westin amenities as the Heavenly Bed and Heavenly Bath, this hotel also has its own unique charm. Its decor pays homage to the property’s 100-year history, with white-on-white linens dressing heavy wooden beds and old ceramic lamps adorning nightstands and work desks. Embroidered curtains, gilt picture frames and velvet armchairs add even more character, and bathrooms accommodate rose marble dual vanities and a single shower-tub combination.
The La Rotonda restaurant, named for the enormous Belle Epoque glass cupola under which it sits, is the beating heart of the hotel. Here, international guests and madrileños alike come for lavish meals in a historic setting. On Sunday afternoons the opulent brunch spread is augmented by live performances by local opera singers, with the repertoire arranged according to such themes as traditional Spanish zarzuelas and the works of various composers. For a more casual drink, Bar Palace is an old-school man cave Ernest Hemingway used to frequent, with wood paneling and green leather armchairs.
In the Area
Madrid is one of the world’s top art destinations, and the Westin Palace is across the street (well, two different streets, strictly speaking) from two of the city’s top museums, the Prado and the Thyssen-Bornemisza. The tiny private collection of Impressionist works at the Museo Sorolla is also worth a visit. The hotel is within walking distance of the bustling Puerta del Sol and the brightly colored Plaza Mayor. From there, a quick stroll brings you to the 19th-century arcades of the Mercado de San Miguel, where you can sample Spanish wines and graze on artisanal meats, cheeses and seafood. After all, Madrid is a foodie paradise, so try some simple Spanish pinchos at La Daniela Medinaceli, just a block behind the Westin Palace. And make sure to stop by the rooftop of Mercado San Antón in Chueca for a nightcap with a view.
How to Get There
Not much value at this pricey hotel. Not 5 star. Very surly and un helpful reception staff. Concierge staff fabulous , had to make for rest of unremarkable aspects. Had two separate stays in August, gave feedback so second stay would improve, it didn’t . Reception staff obsessed with information regarding upcoming merger of Starwood and Marriott Hotels . Would not stay here again. Needs more than reputation for me to invest time and money again.
5 star hotel - great service and food. And especially great location right near the Prado and Thyssen museums. Also ate in the sushi restaurant and the Rotunda - both good! And we had a surprise visit from prime Minister Abe of Japan (see photo) - what a scene!
I love this place. It’s home away from home. The rooms are big, the beds are comfortable and bathrooms are roomy and up to date as well as immaculate.
My room was much bigger and better in my last stay than this time but I still like this hotel .
Perfectly located a short distance to major museums, this elegant hotel offers personal and strong service. A nice touch: AM coffee service in your room is complimentary and it comes quickly. I had a great stay. Elegant and comfortable rooms, but if boutique hotels with unique furnishing/decor are your preference (as mine are) you might look elsewhere. But this is a lovely hotel, great location and perfect for a first visit, or a welcoming return. Friendly. Gorgeous room for their restaurant: domed rotunda. Hotel hosts many weddings and conferences, so that can make the place feel busy. Security felt a bit porous - a teenage friend of my daughter was able to get to our room even though elevators require room cards..she just “slid in”. She was local, youthful and well presented..so it’s understandable. I share so you can get the full picture. I always felt safe.
The service was very good as per check in, concierge and cleaning. The restaurant staff not at their best for the morning meal. They were not helpful and we had to ask for everything at least twice. The food is good, too bad they have the same options every day. The room was very nice all though our view was internal and could only see concrete and vents. Overall it's a great place to stay.