4.5
Very Good 4768 Reviews
Jetsetter Verified
This Hotel meets our standards
Our editors have been here and it has met our standards

What We Love

  • Eating under La Rotonda’s stained-glass dome is like dining 100 years ago, when the hotel first opened
  • Sunday Opera Brunch, a Madrid institution
  • Perfect location across from both the Prado and Thyssen-Bornemisza museums
  • Rooms give guests room to spread out and relax

What To Know

  • Both the Prado and the Thyssen-Bornemisza museums are across the street
  • Hallways are long and labyrinthine, so getting to your room can feel a bit like a Don Quixote adventure

Amenities

  •  Bar
  •  Free WiFi
  •  Gym
  •  Handicap Accessible
  •  Parking On Site
  •  Pet-friendly
  •  Restaurant
  •  Room Service
  •  Spa
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
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Overview

Belle Epoque grande dame on Madrid’s museum mile favored by internationals for its lavish Sunday brunch

The Look

Turn-of-the-century grandeur meets the needs of the modern business traveler at this hotel. Originally opened in 1912, the Palace Hotel (now a Westin) oozes grandeur, where every surface is molded to intricate perfection and calla lilies catch the eye here and there. The enormous marble lobby, dotted with well-placed parlor-like sitting areas, tends to be a transient place, but the hotel’s landmark La Rotonda restaurant is a destination in itself, thanks to a jaw-dropping stained glass dome ceiling.

Bed and Bath

Although furnished with such standard Westin amenities as the Heavenly Bed and Heavenly Bath, this hotel also has its own unique charm. Its decor pays homage to the property’s 100-year history, with white-on-white linens dressing heavy wooden beds and old ceramic lamps adorning nightstands and work desks. Embroidered curtains, gilt picture frames and velvet armchairs add even more character, and bathrooms accommodate rose marble dual vanities and a single shower-tub combination.

Beyond

The La Rotonda restaurant, named for the enormous Belle Epoque glass cupola under which it sits, is the beating heart of the hotel. Here, international guests and madrileños alike come for lavish meals in a historic setting. On Sunday afternoons the opulent brunch spread is augmented by live performances by local opera singers, with the repertoire arranged according to such themes as traditional Spanish zarzuelas and the works of various composers. For a more casual drink, Bar Palace is an old-school man cave Ernest Hemingway used to frequent, with wood paneling and green leather armchairs.

In the Area

Madrid is one of the world’s top art destinations, and the Westin Palace is across the street (well, two different streets, strictly speaking) from two of the city’s top museums, the Prado and the Thyssen-Bornemisza. The tiny private collection of Impressionist works at the Museo Sorolla is also worth a visit. The hotel is within walking distance of the bustling Puerta del Sol and the brightly colored Plaza Mayor. From there, a quick stroll brings you to the 19th-century arcades of the Mercado de San Miguel, where you can sample Spanish wines and graze on artisanal meats, cheeses and seafood. After all, Madrid is a foodie paradise, so try some simple Spanish pinchos at La Daniela Medinaceli, just a block behind the Westin Palace. And make sure to stop by the rooftop of Mercado San Antón in Chueca for a nightcap with a view.

How to Get There

The Westin Palace, Madrid
Plaza de las Cortes, 7
Madrid, 28014 Spain

Reviews

4.5 Very Good 4768 Reviews
SERVICE EXTRAS MAKE THIS HOTEL STAND APART
Reviewed 9 hours ago

The staff goes above and beyond to meet your needs. They go from behind the desk into the street to make sure you understand the directions to a restaurant, attraction or Pharmacia. Replaced a lost hotel card immediately providing safety and offering a large business center to print out your info. Maintenance staff is top notch come to your room to adjust and repair sir conditioning. The breakfast is extensive and one of the best we found in our Spain travels. Don't miss the window about the buffet offering of bacon & scrambled eggs. This is where you can special order eggs any way you want. Room (101) was very nice with an over sized shower. Use your room card to enter the floor and to enter your room for extra safety. Din't always have to wait on an elevator as the easy to navigate winding, carpeted stairs are easy to navigate. Great stay!

amazing visit
Reviewed 2 days ago

Honestly the hotel is really nice and you can see why it has 5 stars. To start, the rooms are nice (a bit small even for the executive rooms), and if you are on the preferred floor you get free coffee and tea service 24/7. It’s worth it to include the daily breakfast, there are so many hot and cold options and it’s served in the rotunda which is beautiful. What we really liked most was the location. Close to many museums and train lines. Also, the lunch menu is incredible!!
Would highly recommend!

Marriott management
Reviewed 6 days ago

Never a first choice but they own the world. Thankfully only brought a small bag
(left my suitcase at another Marriott in Barcelona where I will return after 3 nights in Madrid). Many people struggling with suitcases up the main stairs where there are 1-2 doormen so if there are more than 2 guests arriving at the same time, you’re out of luck. Same goes for the front desk check in. The foyer and main floor are lovely as per everyone’s reviews but the walls/floor/ceiling of the rooms are paper-thin, a little out dated and just a little dingy. Location is great which is why we chose it. Skip the breakfast — large selection but boring.

Excellent hotel in a beautiful building
Reviewed 1 week ago

This is a excellent hotel based on such a good location for exploring Madrid. The hotel has some beautiful features such as the breakfast room which makes it a nice place to stay given it’s an international chain.

Rooms are comfortable, modern and of a good size. Only downside was no tea and coffee in room.

The hotel is 5 star and has 5 star prices. Don’t be afraid to go for a short walk for a drink as plenty of options nearby.

Disappointment!
Reviewed 2 weeks ago

This 5-Star hotel does not live to its title. Wifi is weak and having regular intermittent disruptions. At the hotel lobby, there’s stairs up leading to the lift lobby, so is very inconvenient as I need to carry my heavy luggages up to the stairs. Hospitality wise so so... Very much disappointed!