4.5
Very Good 4708 Reviews
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This Hotel meets our standards
Our editors have been here and it has met our standards

What We Love

  • Eating under La Rotonda’s stained-glass dome is like dining 100 years ago, when the hotel first opened
  • Sunday Opera Brunch, a Madrid institution
  • Perfect location across from both the Prado and Thyssen-Bornemisza museums
  • Rooms give guests room to spread out and relax

What To Know

  • Both the Prado and the Thyssen-Bornemisza museums are across the street
  • Hallways are long and labyrinthine, so getting to your room can feel a bit like a Don Quixote adventure

Amenities

  •  Bar
  •  Free WiFi
  •  Gym
  •  Handicap-accessible
  •  Parking On Site
  •  Pet-friendly
  •  Restaurant
  •  Room Service
  •  Spa
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
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Overview

Belle Epoque grande dame on Madrid’s museum mile favored by internationals for its lavish Sunday brunch

The Look

Turn-of-the-century grandeur meets the needs of the modern business traveler at this hotel. Originally opened in 1912, the Palace Hotel (now a Westin) oozes grandeur, where every surface is molded to intricate perfection and calla lilies catch the eye here and there. The enormous marble lobby, dotted with well-placed parlor-like sitting areas, tends to be a transient place, but the hotel’s landmark La Rotonda restaurant is a destination in itself, thanks to a jaw-dropping stained glass dome ceiling.

Bed and Bath

Although furnished with such standard Westin amenities as the Heavenly Bed and Heavenly Bath, this hotel also has its own unique charm. Its decor pays homage to the property’s 100-year history, with white-on-white linens dressing heavy wooden beds and old ceramic lamps adorning nightstands and work desks. Embroidered curtains, gilt picture frames and velvet armchairs add even more character, and bathrooms accommodate rose marble dual vanities and a single shower-tub combination.

Beyond

The La Rotonda restaurant, named for the enormous Belle Epoque glass cupola under which it sits, is the beating heart of the hotel. Here, international guests and madrileños alike come for lavish meals in a historic setting. On Sunday afternoons the opulent brunch spread is augmented by live performances by local opera singers, with the repertoire arranged according to such themes as traditional Spanish zarzuelas and the works of various composers. For a more casual drink, Bar Palace is an old-school man cave Ernest Hemingway used to frequent, with wood paneling and green leather armchairs.

In the Area

Madrid is one of the world’s top art destinations, and the Westin Palace is across the street (well, two different streets, strictly speaking) from two of the city’s top museums, the Prado and the Thyssen-Bornemisza. The tiny private collection of Impressionist works at the Museo Sorolla is also worth a visit. The hotel is within walking distance of the bustling Puerta del Sol and the brightly colored Plaza Mayor. From there, a quick stroll brings you to the 19th-century arcades of the Mercado de San Miguel, where you can sample Spanish wines and graze on artisanal meats, cheeses and seafood. After all, Madrid is a foodie paradise, so try some simple Spanish pinchos at La Daniela Medinaceli, just a block behind the Westin Palace. And make sure to stop by the rooftop of Mercado San Antón in Chueca for a nightcap with a view.

How to Get There

The Westin Palace, Madrid
Plaza de las Cortes, 7
Madrid, 28014 Spain

Reviews

4.5 Very Good 4708 Reviews
Faultless.
Reviewed 2 days ago

I honestly can’t remember the last time I was so impressed by a City centre hotel. The service was impeccable from beginning to end and the location hard to beat being a stone’s throw from the entrance to the Prado. Breakfast in the rotunda was a great start to the day and we also enjoyed the bar and the Japanese green tea and sushi restaurant. We will definitely return.

Best Hotel in Madrid--Location, views and service
Reviewed 6 days ago

The Westin Palace probably has the best location in Madrid, across the street from The Prado Museum. The main entrance is in the congressional plaza (Plaza de las Cortes) and its a safe, beautiful location. It's easy in walking distance to all downtown. The gym is nice, the rotunda for breakfast is beautiful. They are constantly upgrading their rooms. I love their older Spanish decor, but they are phasing that out for a modern luxury look. Even their old decor is more updated than most European hotels!

They have some rooms with exceptional views--I realize not everyone will get one. The bar is high class and very nice. I can't think of a better place to stay in Madrid for a discerning traveler.

Stunning room - thankful for an upgrade!
Reviewed 7 days ago

We booked a night using points for this property during the peak Christmas season in Madrid when many Spaniards come to the City for the holiday. Despite the hotel nearly being at occupancy, we were upgraded to an amazing king suite that rivaled the size of our urban apartment in the US! We had gorgeous views of the Fuente de Neptuno and more space than what we needed. The bed was delightful, the two bathrooms were helpful, the internet was fast, and the location was perfect for exploring eastern Madrid. One afternoon, we left the hotel and went for a 5km jog around the nearby Parque de El Retiro. The breakfast buffet included with our booking was vast with many options, a great choice. The hotel itself has a palatial grandeur - while it may not be the most modern it is incredibly elegant. The service was fantastic and we thoroughly enjoyed our stay.

Wonderful hotel ~ excellent location
Reviewed 1 week ago

Beautiful hotel located in the heart of activity. We reserved two rooms and stayed two nights to celebrate New Year’s Eve in Madrid. We received a fabulous welcome gift that included bottle of champagne and skewers with 12 grapes to celebrate the Spanish new year tradition. Rooms were well appointed with king bed, large bathroom with dual vanities, heavenly bed was amazing as always, and our son especially liked that our rooms had a doorbell. Our 9:30 PM NYE dinner reservations at El Labriego were cancelled via late text message and we were unable to find another restaurant open with availability for a family. The thought of a fast food hamburger on NYE was not what we had hoped to have. Westin saved the day with a nice menu selection and we had wonderful meal via room service with steak and chicken entrees that kids and parents enjoyed. We were able to easily walk to NYE festivities at Plaza del Sol to enjoy fireworks and the big countdown in a family friendly environment. Westin offered complimentary coffee and hot chocolate via room service each morning, another special treat and kids really enjoyed! Concierge was very helpful on multiple occasions with directions & info on NYE festivities, locating the Madrid sightseeing Hop On/Off bus, and making last minute reservations to experience a traditional Flamenco dinner show the second evening at Villa Rosa. Again easily within walking distance to the hotel. We had a rental car but so much nicer to walk around, absorb the local area, stroll through markets, etc. Starbucks is conveniently located next door to hotel as well if you need an American coffee as we did. Wonderful service from the moment the doorman opened the beautiful doors .... Westin Palace was such a delight and we hope to one day return.

great location and service with charm
Reviewed 2 weeks ago

Over 100 years of history, experience the best location, in front of El Prado and next to Thyssen museums, across Parque El Retiro, and walking distance to Puerta del Sol, Plaza Mayor, and some great restaurants in the vicinity. Must enjoy the most wonderful breakfast, in a most charming setting. Rooms have been nicely updated, with great bedding and sheets.