4.5
Very Good 304 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

What We Love

  • A fuss-free beach escape on Gran Canaria, with a suite, plus breakfast and dinner The laid-back rooftop terrace, with an outdoor Jacuzzi and sweeping sea views
  • Roaming the nearby nature reserve that is the magical Dunas las Palomas
  • Having breakfast and dinner included, for a deliciously stress-free vacation

What To Know

  • The serene spa is brand new
  • The rooftop terrace is a popular spot to get some sun, so snag a seat ahead of time
  • Free WiFi
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Overview

A modern Canary Islands beach retreat, with breakfast and dinner, plus the option to choose a sea view

The Lowdown

Gran Canaria is famous for its volcanic beaches, and sun-soaked Playa Del Ingles is among the best known. Travelers come here to sun themselves by day and party throughout the night. Handily positioned near the sands of Dunas Las Palomas, the larger-than-life Suite Hotel Playa del Ingles has just emerged from a head-to-toe refurbishment, offering gleaming new facilities and marvelous sea views.
Up on the chill-out rooftop terrace and solarium, you can bubble away in one of the outdoor Jacuzzis or sunbathe with panoramic bird’s-eye views of sand and sea through glass panels. If you’re seeking an all-over tan, there’s even an area reserved for nudists. Back down on ground level, you’ll find an equally inviting swimming pool, as well as a new spa, where you can treat yourself to a massage for a reasonable extra charge.
Elsewhere, the restaurant prides itself on beautifully presented buffet fare with plenty of international choices, so when you’re staying full-board or all-inclusive, you won’t have to worry about finding something to suit everyone. Mingle with fellow guests in the evenings while listening to live music, or dance the night away in the hotel disco.

How to Get There

Suite Hotel Playa del Ingles
Avda. de Italia, 21
Las Palmas De Gran Canaria, Spain

Reviews

4.5 Very Good 304 Reviews
Great hotel
Reviewed 2 days ago

Lovely hotel, very clean, excellent facilities, very friendly helpful staff. All staff were very helpful and always happy to offer advice on any subject from where to find the best shops, beach transport etc. Only downside for us was staying in room 418 we didn't get any sun on our 2 great balconies until around 3.30pm which spoilt our enjoyment of just lazing to have a quiet read. Also that room faced a busy street and we had very loud music every night going on till 4.30 - 5.00am. You definitely needed ear plugs. Otherwise a lovely hotel.

Good holiday
Reviewed 5 days ago

Stayed for 1 week. This hotel is in an excellent position in the centre of the resort. Easy walk to anywhere in the resort. Bus stops near to the hotel.
Check in - quick allocated room 703 we paid for sea view and that’s what we got view was fantastic.
Room spotlessly clean. Basic toiletries in bathroom nice white towels. Tea and coffee making supplied variety of teas powdered milk sugar.
Bottle of water in room and wine on arrival nice touch.
We were all inclusive. Drinks were fine although you are not allowed to take a bottle of wine from the bar to your room, but you can get a paper or plastic cup of wine to take to your room.
Food was a lot better than the last time we stayed about 2 years ago. Enough variety for us always 2 prepared meat dishes and a fish dish, paella, also rice and pasta. There is a chef cooking meat to order. Lots of muscles prawns and smoked salmon always available. Would have liked to see Canarian potatoes available and the food could have been hotter but we always found something to eat.
Lovely roof top terrace with jacuzzi.
We really enjoyed our holiday and we have booked to go back again in May.

2nd visit a let down
Reviewed 5 days ago

this was our second visit to this hotel we stayed there last year and loved it,thats why we booked it again ,we had the same room as last year which was good ,the staff in the hotel were all great ,pilar up in the roof top bar ,ana in the lobby bar and the staff in the restaurant were fab too but they were all under pressure as not enough to cover the whole area,there wasnt nobody at the restaurant door this year to check room numbers only once were we checked they should be someone there at all times to check the dress code because some people looked a right mess ,the food this year was very poor if you like pork then you will love it even at breakfast it was on menu ,there was lamb on menu but that was uneatable as it was mainly bone ,there was no selection of vegetales ie peas ,carrots brussel sprouts ,etc there was sometimes chicken on menu but didnt last long as people headed towards it fed up looking at pork but they soon brought more out ,,the cold meat selection this year was very poor too ,the cheapest they could get by looks of it ,no nice cooked gammon or smoked salmon ,as for housekeeping for the rooms that was a joke ,we waited 8 days to get bed changed which is not on im afraid , on our second week it was changed 2 days before we left ,the towels were changed daily ,the rooms were only given a quick clean each day nothing special ,whilst we were there there were loads of people in suits ,folk taking pictures we heard whispers the hotel was under new management ,they now have entertainment up in the roof top bar most evenings now and bar is now open till 11pm not 6pm like last year ,whilst staying there we made some good friends from all over , germany ,england ,isle of man and ireland ,the weather this year certainly made it for us ,the clientelle for this hotel has certainly changed and maybe not for the best

2nd visit not so good
Reviewed 6 days ago

Having stayed at this hotel in 2018 and reviewed it very favourably, I thought it only fair to give an honest opinion of this years visit. Obviously we went back a second time as our first visit was really excellent, however this time there were a few negative points worth a mention. Overall the hotel is much the same, it was just something about "the feel" of the place that was different. The biggest let down this time was the food. It was absolutely of a different standard this year. Having read many recent reviews saying the food wasnt up to par, I was very surprised by this as it really was superb last year, and I just thought it was very fussy eaters saying this, but no it wasnt, the food at best was acceptable, at worst was downright poor. Every single meal(including some breakfasts) included pork, and more pork, there was some chicken at times, goat stew(I know was a Canarian night) lamb stew twice(both times inedible as it was a load of bones). The cold meat selection last time was superb, this time the quality was far inferior, smoked salmon which was in abundance last time was missing approx 7 days out of the 14 we were there. Salads were good. I could go on but I think youll have got the idea. The cleaning of the rooms this time was very much a quick flick, we waited 8 days for the bedding to be changed, in fairness the towels were changed daily. The saving grace, as before, was the staff, who certainly in the restaurant are under great pressure, as there are simply not enough of them at meal times. Special mention to Pilar in the rooftop bar and Ana in the lounge bar, both gave superb service at all times. I requested the same room as last year by email and the reception were kind enough to do this, so thank you for that. One good change since last year is the rooftop bar is now "all inclusive " after 6 which it wasnt before, and this is a very good plus. Clientelle are mainly German, with a few other nationalities, we made some new friends from Germany and Ireland, which was great. Weather this year was super for the fortnight. Im sorry this review is not all positive like last time.

Great hotel in a great location
Reviewed 2 weeks ago

Hotel was recently refurbished and it shows - my room was extremely comfortable, well-appointed and kept spotlessly clean during my stay. I also had a spacious balcony with views to the resort and the beach. The Wi-Fi was very good and free. I didn’t bother using the safe.
The pools are superb - an outdoor pool which was really well heated and an additional indoor spa area (free) which I didn’t use but looked lovely. There’s a sauna which you can use if you give them notice so they can heat it. The rooftop jacuzzis are great to wallow in after a long walk or run on the beach. There is a separate nudist area to one end.
All the staff I encountered were really friendly, professional and helpful.
The hotel is a short walk from the promenade which runs above and along the seafront with steps leading down to the long sandy beach. It couldn’t be much closer.
As I was on half-board I’d read the criticisms about the food with concern but I think they’ve been overdone. Sure, it’s not Michelin 3 star cuisine - it’s hotel buffet food - but everything I ate was well-cooked, fresh and well-presented. There were the inevitable themes - Chinese one night, Spanish another, and the staff always made a real effort to make it enjoyable.
The age range of the guests was wide but definitely towards the older end of the scale - a lot of retired people which was to be expected for a week in March in Gran Canaria, I suppose. Most of the guests in the week I stayed seemed to be German with a smattering of other nationalities.
Criticisms? Not many really. The lifts are on the small side - it says they accommodate six but it would be a tight fit. There are four lifts though and I never had to wait long for one. I wish guests wouldn’t smoke at breakfast (on the outside terrace) but there were only one or two and that’s not the hotel’s fault.
The weather in early March was great - be aware that the sun is strong here - and there was not much interruption to the sunshine. You might need a light fleece or jumper in the evening if you’re sitting outside but otherwise it’s shorts and t-shirts all the way.
Overall I had a really relaxing and enjoyable week and would definitely consider staying here again. I’d also recommend the hotel to anyone looking for a really comfortable, well-run hotel in a great location.