4.5
Very Good 283 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

What We Love

  • A fuss-free beach escape on Gran Canaria, with a suite, plus breakfast and dinner The laid-back rooftop terrace, with an outdoor Jacuzzi and sweeping sea views
  • Roaming the nearby nature reserve that is the magical Dunas las Palomas
  • Having breakfast and dinner included, for a deliciously stress-free vacation

What To Know

  • The serene spa is brand new
  • The rooftop terrace is a popular spot to get some sun, so snag a seat ahead of time
  • Free WiFi
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Overview

A modern Canary Islands beach retreat, with breakfast and dinner, plus the option to choose a sea view

The Lowdown

Gran Canaria is famous for its volcanic beaches, and sun-soaked Playa Del Ingles is among the best known. Travelers come here to sun themselves by day and party throughout the night. Handily positioned near the sands of Dunas Las Palomas, the larger-than-life Suite Hotel Playa del Ingles has just emerged from a head-to-toe refurbishment, offering gleaming new facilities and marvelous sea views.
Up on the chill-out rooftop terrace and solarium, you can bubble away in one of the outdoor Jacuzzis or sunbathe with panoramic bird’s-eye views of sand and sea through glass panels. If you’re seeking an all-over tan, there’s even an area reserved for nudists. Back down on ground level, you’ll find an equally inviting swimming pool, as well as a new spa, where you can treat yourself to a massage for a reasonable extra charge.
Elsewhere, the restaurant prides itself on beautifully presented buffet fare with plenty of international choices, so when you’re staying full-board or all-inclusive, you won’t have to worry about finding something to suit everyone. Mingle with fellow guests in the evenings while listening to live music, or dance the night away in the hotel disco.

How to Get There

Suite Hotel Playa del Ingles
Avda. de Italia, 21
Las Palmas De Gran Canaria, Spain

Reviews

4.5 Very Good 283 Reviews
October Holiday
Reviewed 4 weeks ago

Fantastic Adults only Hotel with a wonderful Roof Terrace with Sunbeds ,Jacuzzi`s and Bar .Also Nudist bathing area for like minded Adults .Maid Service very good .Restaurant food good selection ,all staff very Friendly and ideally situated for all amenities .

It's not a bad place, but room for improvement on the smaller details
Reviewed 4 weeks ago

Overal: It's not a bad place, it's clean, private, easy, close to the beach and playa del english bars and shops.

The goods:
- If you have the all-inclusive, there's lots to eat and drink, good selection of brand alcohol too and nice smoothies on the health side. All water is natural mineral water in glass bottles.

- Rooms are clean and tidy.

- Gym is good TechnoGym equipment and is outdoors. Loved it.

- Great spacey shower with large shower-head and good water pressure.

- Rooftop terrace with probably the best views of any hotel in the area

- Plenty of stretchers/loungers

The bads:

- You'll find it rather German. Looking at the name of the owner, it sounds German. Looking at the area around the hotel, there's lots of German bars. The hotel had about 80% Germans in it. I don't mind, some people might want it more diverse. They are nice people really.

- The food while plenty, of good quality and a good variety, I found it a bit the same every day. And as you can read on other reviews, there's some focus on a German target audience and things they like. There's so many hotels that offers this. I found the desert particularly disappointing and messy.

- Noise 1. The hallways are noisy, and the cleaners are talking a lot so that could wake you up. Balcony noise from neighbours.

- Noise 2. They need to fix that noise air-vent rotator that's on the top of the metal pole on the rooftop terrace at the whirlpools. It makes so much noise, it irritated everybody.

- Cigarette smoke. Lots of people smoke on their balconies, if you sleep with your window open, or just have it open when you are there, you are likely picking up a good woof from your neighbours. Not nice, not sure if something can or will be done about it.

- Plastic. As a island hotel very close to the sea, I was surprised how many plastic straw were used. I hope they can replace them asap with paper straws or phase them out.

- Mattress Toppers are used that easily slide at night and you end up with an uneven mattress. They could do with using fitted sheets to keep them in place.

- I had 2 single beds, found them fairly small. Pillows might be hard for some.

- Elevators. They are slow and tiny and fragile, not for claustrophobes, but there are stairs for you to walk to the 9th floor ;-)

- Not that much sea view from the rooms, or not at all

Hope that helps :-)

The goods:
- If you have the all-inclusive, there's lots to eat and drink, good selection of brand alcohol too and nice smoothies on the health side. All water is natural mineral water in glass bottles.

- Rooms are clean and tidy.
- Great spacey shower with large shower-head and good water pressure.
- Rooftop terrace with probably the best views of any hotel in the area
- Plenty of stretchers/loungers

The bads:
- You'll find it very German. Looking at the name of the owner, it sounds German. Looking at the area around the hotel, there's lots of German bars. The hotel had about 80% Germans in it. They are nice people really.
- The food while plenty, of good quality and a good variety, I found it a bit the same every day. And as you can read on other reviews, there's some focus on a German target audience and things they like.
- Noise. The hallways are noisy, and the cleaners are talking a lot so that could wake you up.
- Noise. They need to fix that noise air-vent rotator that's on the top of the metal pole on the rooftop terrace at the whirlpools. It makes so much noise, it irritated everybody.
- Cigarette smoke. Lots of people smoke on their balconies, if you sleep with your window open, or just have it open when you are there, you are likely picking up a good woof from your neighbours.
- Plastic. As a island hotel very close to the sea, I was surprised how many plastic straw were used. I hope they can replace them asap with paper straws or phase them out.
- Mattress Toppers are used that easily slide at night and you end up with an uneven mattress. They could do with using fitted sheets to keep them in place.
- I had 2 single beds, found them fairly small.
- Elevators. They are slow and tiny and fragile, not for claustrophobes, but there are stairs.
- Not that much sea view from the rooms

Beautiful hotel - almost perfect except the restaurant
Reviewed 4 weeks ago

Stayed here for 1 week between 8th and 15th November 2018. I have written many, many reviews for Trip Advisor, so I will try to make this one as honest and accurate as possible.
Overall, this is a really lovely hotel. The location is really excellent with the promenade walkway along the front very close-by, and plenty of shops, bars and restaurants only a very short walk away. There is a Spar shop right at the front entrance, which is very handy for anything you might need.The staff in the hotel were all lovely - friendly and helpful, but on the whole, their English was not extensive - adequate really, but great if you can speak Spanish.
Reception / Check-in
Nice welcome from Pilar. Explained everything to us very well. Offered us a welcome glass of Cava which was very nice. Asked if we wanted to pay for the safe in our room, which was 16 Euros for the week, which we did. Directed us to the lifts for us to make our own way to our room.
Lifts
There are 4 lifts in total but they are a little confusing. Only 2 of the lifts go all the way up to the 9th floor for the Sun Terrace, Jacuzzis and Sunset Bar. Also, the lifts don't seem to be linked together, so when you pressed a call button, it was only for that one lift to come - not for any of the four. We did have a few issues with this.
Our Room
Our room was a seaview room - room number 407A. The hotel is called Suitehotel, but although this title would suggest that it is all suites, this was not the case. Our room was not a suite. The bedroom was fairly small, but adequate. The bed had a memory foam mattress and was very clean and comfortable. The room had only a wide shelf for laying things down - not a desk, so not much room for laptop, water, toiletries, etc. The bathroom had a lovely, large, walk-in shower which worked really well. No bath. Our balcony had a small table and plastic chairs, and we had a good view. Overall, the room was very clean, and although it was not luxurious, it had everything we needed. Nice bottle of red wine in the room on arrival, along with a big bottle of water, but we had to get any subsequent water from one of the bars and bring it to the room ourselves. The air conditioning had not been on before we arrived so the temperature in the room was 26.8 degrees C, and I worried that it was going to be too hot to sleep. We asked at Reception for a fan, but I was told that the hotel did not have any fans. To be fair, the air con temperature did come down very slowly over the following 2-3 days, until it reached a low point of 20.3 degrees which was fine. Our room was very quiet and we had no trouble with outside noise.
Pool areas
There were 2 large swimming pools - both on the level below Reception. Also the Pool Bar, towel collection point, and toilets. Everything here was exceptionally clean - probably the cleanest pool areas I have ever seen anywhere! The sun loungers were plentiful and in excellent condition - nothing broken or shabby at all. It was all very nice and very comfortable. The pools were advertised as heated, but I don't think they were - the water in both of them was very cold. There was also a rooftop sun terrace on the 9th floor with loungers and jacuzzis. There was an area of the 9th floor rooftop for nudist sun bathing, which was screened off from the rest.
Restaurant
We stayed on an All Inclusive basis, so we had our breakfast, lunch and dinner in the same restaurant every day. The first couple of days, we thought the food was good, but it very quickly become boring and repetitive. Some things were very nice - smoked salmon, prawns, duck confit, turkey, but some things not so tasty (soup!). Overall, there was plenty of choice and we certainly never felt hungry, but we felt that the chefs could have done more to make the food more exciting, delicious and different. Sometimes, the hot dishes on the buffet were not labelled, so we had no idea what they were. The chef was always available at the cooking station to make freshly cooked meat and fish, but it was basically the same at every meal - corvina, hake, sea bass, tilapia, tuna, minute steaks, pork steaks, sausages. There seemed to be a roast meat every night at dinner, but you had to be quick and early to get it, as when it was finished, there was no more. Overall, the food was average - we have had better buffets in other hotels. A few other observations - the wine was not free-flowing - we were given a glass of wine when we arrived, but always had to ask for more - it was never offered. I think this was because the staff were very busy, and they did not have dedicated staff for drinks. The special themed nights (Mexican, Asian, Italian) were not advertised very clearly, and we had no idea that it was going to be a special themed dinner, until we saw what was on the buffet. The background music in the restaurant needs to be more varied - Abba, Boney M and the Bee Gees drove us crazy by day 3.
Bars
We frequented the Sunset Bar each evening. It was lovely, and the drinks were good. The list of drinks for All Inclusive guests was impressive and included many named brand spirits and also some liqueurs. Joseph and Anton looked after us very well. There was entertainment every night - live music from singers and musicians. The Lobby Bar had entertainment each evening too, but we didn't go there. The Pool Bar had a lot less variety of drinks available, and closed at 6pm each night. There was an odd arrangement relating to glass around the pool - signs up saying "no glass around the pool" which was fair enough. When you asked for drinks at the Pool Bar, they came in a plastic cup - again, fair enough. However, when you asked for water, you were given a glass bottle! We understand that they might have been trying to cut down on plastic bottles, but the cups and straws were all plastic.
So ... to sum up, we thought that this was a lovely hotel overall - very clean (amazingly clean toilets everywhere!!), very comfortable, very modern, new furniture, not shabby or old or dirty at all. The reason I have deducted one star is without doubt for the food and the organisation in the restaurant. The Restaurant Manager needs to open his eyes and see the issues there.

Lovely Hotel
Reviewed 1 month ago

Friendly staff,Lovely room, great shower room with 2 hand basins. Bottle of red wine and water in the room on arrival. Comfy beds. Loved the jacuzzis on the roof top, the views were amazing, no problem ever getting sunbeds. We were half board, they were kind enough to let us swap some days to lunch instead of dinner. We found lunch had much variety of food and it was less busy. It would be good if they could have english cereals like cornflakes at breakfast. The omlette station was very good. The indoor spa is excellent, we used it on our last day but its worth a visit during your stay. Great location only 3 mins walk to the beach. Hope to return.

Adult only all inclusive and no mad dash for sunbeds required
Reviewed 1 month ago

We booked this hotel based on a good location and a great deal from Jet 2 holidays.
Arrived to a glass of cava at reception, as we arrived late evening they open up the restaurant so we could have something to eat, so a great start. Room with balcony , walk in shower, fridge, free water and wine in room on first night.Towel cards for pool/ beach towels change everyday if you wish. Breakfast so much choice all nicely done I could imagine some English would say its not a uk breakfast but there was so much no one would have gone hungry, Lunch in my opinion best meal of the day lovely prawns, salads as well as plenty of hot dishes, drinks served at table, The dinner was as equally impressive. If you are picky the food is suited more for Europeans/ Germans than Brits but who wants English food on Holiday.Bar staff at the 3 bars were great the 2 girls who run the roof top bar, Lambert who runs the pool bar and Artori ( think thats who you spell his name) all deserve a mention as nothing was too much trouble and made our G&Ts lovely. Good selection of branded sprits and great beers too. Trust me you wont be disappointed if you book here