4.5
Very Good 488 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

What We Love

  • 19th-century style marries modern sophistication
  • Interior designer Lorenzo del Castillo brought a touch of whimsy to the regal lounge areas
  • Pre-dinner cocktails in the Chinese Lounge

What To Know

  • The posh surrounding neighborhood is packed with international embassies
  • Breakfast is not included in the rate
  • There’s an indoor pool and small fitness center on the lower level

Amenities

  •  Babysitting
  •  Bar
  •  Free WiFi
  •  Gym
  •  Handicap-accessible
  •  Parking On Site
  •  Pool
  •  Restaurant
  •  Room Service
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
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Overview

A grand 19th century duke’s palace turned hotel with an indoor pool in Madrid’s Chamberi neighborhood

The Lowdown

Once the lavish private residence of Francophile Duke of Santo Mauro, the namesake Marriott Autograph Collection hotel is redolent of Old Madrid with a side of 19th-century Parisian glamour. But the 49 guestrooms are thoroughly modern, decorated in muted tones and mocha accents with leather upholstered headboards, flat-screen TVs, iPod docking stations and parquet floors; some suites have cozy fireplaces. Renovated public areas include the Chinese and Red Lounges and a fitness center, sauna, Turkish bath and indoor mosaic-tiled swimming pool. La Biblioteca Restaurant, originally the palace’s library, serves traditional market Spanish food such as battered hake with mashed potatoes.

In the Area

For late night entertainment, head to one of the live music boîtes along Calle Echegaray or Calle Huertas for some jazz or flamenco to go with your gin-and-tonic. On Sundays and holidays the Rastro, Madrid’s sprawling flea market, provides a perfect segue into a rioja-soaked lunch in trendy La Latina. More active types can finish off the weekend — or the workday — with a jog (or just a stroll and an ice cream) in Madrid’s green lung, Retiro Park, or by wandering through the Royal Botanical Garden of Madrid. Art lovers will be in seventh heaven at the Prado, Reina Sofia and Thyssen-Bornemisza museums.

How to Get There

Hotel Santo Mauro, Autograph Collection
Calle de Zurbano, 36
Madrid, 28010 Spain

Reviews

4.5 Very Good 488 Reviews
Simply Amazing!!!!
Reviewed 1 week ago

Where to begin. This hotel is amazing! Below are my thoughts on a few elements of this hotel. Feel free to reach out to me with any questions you might have and I will do my best to respond.

Why:
My wife and I stayed here in November 2018 during our honeymoon. It is important to note that we were only passing through Madrid so we only spent one night here and didn’t arrive until 7pm. After a little research I found this hotel and used Marriott points to book it.

Grounds:
My first impressions was that we were entering a grand estate or more like an impressive foreign embassy. We were greeted by a few workers as we exited our taxi and they swiftly took our bags inside. You enter through a gated courtyard vs. a main door right on the street so again it felt like we were entering an embassy. The hotel is something like I have never seen before. Around EVERY single corner and through every doorway was another sight. To keep from looking like a complete tourist I refrained from taking pictures of each room I entered but I really wanted to. After checking in, which was a breeze, we were escorted to room 050. After making our way through a maze of rooms and passing dinner halls, parlors, and gardens we arrived at our room. You really have to see the grounds to appreciate them.

Room:
It was incredible. Large room with tall ceilings. Updated everything. Even the bathroom was updated yet still has a stately feel to it. They even threw a rubber ducky with the bathroom supplies as an added touch. The bathroom was stocked with add-ons for those customers who might have forgotten anything. Bed was comfortable and we had no complaint. The room key was a throwback key where it was actually a real key on a large leather key holder. Again not the normal throw away keys you usually get with Marriott.

Staff:
Top notch! Everyone was VERY helpful. My Spanish is weak at best and everyone was very accommodating. There was a mix guests speaking Spanish and English and I never felt like my lack of Spanish language skills was off-putting to anyone. Check in and check out was a breeze. We went out to dinner that night and the worker even helped us with the taxi driver to ensure he knew where we were heading.

Food:
Being a Platinum member with Marriott we got a free breakfast the next morning and everything was very good. Again the dining room was incredible.

Final Thoughts:
If you are considering it, just go ahead and book this place! I don’t think there was anything we would have changed. My only complaint is that we didn’t have more time to spend here and explore!

Amazing luxury pampering experience
Reviewed 1 month ago

From the moment we arrived, we have felt like royalty. Service is fabulous, attentive and friendly. The individual sitting chamber areas are beautifully decorated and make you want to spend time congregating downstairs. Our room was well appointed with every amenity one could need or think of. I was so grateful for the luxury bathtub and bathroom.

We had an amazing breakfast at La Bibliotecha, their on-site restaurant. We also enjoyed several afternoon Aperol Spritz in their bar area.

We shipped some items to the hotel a few weeks prior to our visit and they were waiting for us safely when we arrived.

Do not hesitate to book here!

Beautiful Property/Problems With Room
Reviewed 1 month ago

We just returned from staying five nights at this property. Quite beautiful hotel in an upscale area of Madrid. We checked in with a friendly and helpful staff member. As a lifetime platinum member I was hoping for an upgrade to a junior suite, however was told that they had none available, which was untrue according to the Marriott website. I had written the hotel prior to arrival and requested a quiet room location. We were assigned to room 207 and assured that it was very quiet, not around any kind of traffic. Not true! Loud traffic noise most the the night. No view from the window at all. When drapes were drawn all we could see was a concrete figure. Thermostat didn’t work all week. We were assured twice that maintenance had taken care of the issue, however we ended up just turning off the air every night. We left a note for housekeeping to leave us a blanket, to no avail. The breakfast however, was quite nice and the location of the hotel was good. We ubered to anyplace we wanted to go. Probably would stay at the Westin next time we are in Madrid.

Boutique Hotel in a Palace
Reviewed 2 months ago

Once a palace is now a boutique hotel in one of the best neighborhoods in Madrid. Request a room in the main building overlooking the gardens. The restaurant was great and food and beverage manager Borja made the difference. Rooms are a good size with bathrooms on the small size. The only draw back of my 10 night stay was to many private events going on every day in the rooms. All the staff was friendly and helpful. Requested to talk to the manager but she was never there and didn’t write me after, first time this happens to me in a hotel. Besides that I will go back and clearly is one of the top choices in Madrid

Distinctive and Magnificent!
Reviewed 2 months ago

Distinctive and magnificent are two superlatives that describes the decor and overall ambiance (see some of the photos here or on the Marriott website) and personal treatment one encounters upon entering the Santo Mauro.
We were always treated with respect, kindness, and friendliness throughout our stay. From the moment we checked in till the time we left the staff were willing to be helpful when needed, but respectful of our own space and independence.
Our room was well maintained and clean throughout our stay. There was a walk in shower, a separate tub and the all the amenities necessary if one chooses to use them.
The food in their restaurant was of the highest quality, fresh and delicious. On a few nights we decided to eat our dinner at the hotel being somewhat tired from touring during the day and except for one meal they got everything right. Sitting in the gardens for dinner surrounded by a well maintained garden was a delight. We could sit and enjoy the gardens and have a conversation without having to converse loudly as in some restaurants. The chef knows how to vary and blend his ingredients, which made our meals delicious and satisfying.
Overall, our seven night stay couldn't have been more pleasing and enjoyable. After a long day touring, it was comforting to be able to come to a room that was comfortable, relaxing and pleasant.
When we go back to Madrid, this is the hotel we will stay at. No other considerations.