Hotel Arts Barcelona
What We Love
- The Asian-inspired Six Senses Spa, especially its sauna-with-a-view on the 43rd floor
- The spectacular views of the city, including sites like Gaudí’s Familia Sagrada and the sparkling Mediterranean
- Excellent seafood at the Michelin-starred Enoteca and creative tapas at Arola, by chef Sergi Arola
What To Know
- The hotel is more than 20 years old, and parts of it can seem a little dated
- With 483 rooms, it can seem considerably less than intimate
- Instructors and trainers in the gym speak English, but classes may be taught in Catalan or Spanish
- The hotel is part of Ritz-Carlton
- Free WiFi
- Parking On Site
- Room Service
The look here is gleaming ’90s modernism, all blue glass and exposed steel, with the building’s skeleton of crisscrossed girders on the exterior. The interior décor, however, was recently updated so rooms don’t feel as dated as they might—public spaces are studies in beige and white, and direct attention to the views from the huge windows. And the lobby flowers are a big deal—an in-house florist dreams up new arrangements comprising thousands of vibrant blossoms each week.
Bed and Bath
The bedrooms are fairly standard Ritz-Carlton rooms: generous size, understated furnishings and functional technology (Bang & Olufsen audiovisual systems, intuitive control panels for lighting and the blackout shades). The large marble bathrooms have separate bathtubs and hydro-shower cabins, and in the higher room categories, good-size Aqua di Parma bath products.
The Arts is as a much seaside resort as it is a city hotel. The spa on the top two floors is managed by Six Senses, one of the top spa brands in the business, the gym is extensive and the outdoor pool is surrounded by gardens (and a striking Frank Gehry sculpture). But where it really shines is in its six restaurants and bars, including the two-star Enoteca by Paco Pérez, Sergi Arola’s casual mod-tapas joint, the family-friendly Bites and the poolside Mediterranean grill Marina.
In the Area
The hotel’s location, in Port Olimpic, is a manageable stroll from the city’s main tourist attractions in the Gothic Quarter, the all-night party scene on Las Ramblas and the deservedly famous La Boqueria market (go hungry to graze at the many restaurants and bars around the food stalls). Closer by is the up-and-coming Barceloneta district, full of colorful bars and cafés and one of the city’s finest fish tapas restaurants, Cal Pep, where they menu changes daily to reflect the fresh catch.
How to Get There
Beautiful and comfortable with amazing staff.
We especially loved our experience at breakfast every morning...Alba Rodriguez was our waitress and she made all the difference for us! We were a family of 8n so you can imagine how many times she had to run back and forth to bring us stuff...ALWAYS with a smile!
Everything has some negative points though, so here it goes....
The pool is not heated and the jacuzzi was not hot. Cleaning crew was slow and not the best.
Came here for our honeymoon and expected way too much! The Ritz-Carlton brand is here just for location only. Apparently they are planning a renovation in a couple years or so for the area so they probably got an early bid. The guests at this property are older corporate folk who probably have loyalty points and discounts. Beware of false reviews telling you to stay for Top 3 places in Barcelona. It’s far from that, I’ve stayed in better places in India that have provided worse conditions and gave better service: the price isn’t worth the hassle. Mediocre at best...
Staff are quite friendly. Always greeting and looking to help from breakfast restaurant to bar and during checking in/out.
Had a TV remote failed on me. Engineer responded quickly. Along with requesting bucket of ice, asking concierge to make restaurant reservations etc.
The lobby...omg. What's with the strong cologne air refresher?
Clientele wise...very sketchy.
You don't have to scan your hotel room card to go up to your room. So anyone can just walk in. We felt quite uncomfortable having met some really suspicious characters who selected a floor but never got out. Was anxious they might follow us to our room.
And then you have those who are there to look for "business". With the casino and clubs nearby, you can see why this is so.
The beach walkway isn't all that safe either. Watch out for your belongings. Don't wear flashy things.
This location is quite far from Gothic Quarter. So plan ahead.
Hardly a place for family and kids. We were put up here without a choice. Will not return.
I stayed with my family in an executive suite on the club level. We were part of a group of 13 staying at the hotel and everything from the 20mins to checkin, to the concierge who told me they can only assist with buying tickets online for a stadium tour to Barcelona FC made this one of my worst stays at any hotel. Even worse was that this was meant to be a 5 Star Ritz Carlton hotel and we paid extra for a club level room. Breakfast in the main restaurant was extremely dissapointing and hot chocolate was milk and a sachet on cocoa powder I could have bought for a lot cheaper at the supermarket next door. The pool was tiny for a 400 room hotel and the new “infinity pool” was very underwhelming. Especially for summertime Barcelona weather I was surprised to be informed there were no ice cream cones at the poolside bar and the ice cream was being offered in paper cups. Where do I end... I requested for a sea facing room instead of my overpriced club level suite with a city view but was offered a penthouse instead for even more money with the same city view??? Despite having my card details already the “club level” insisted on taking pre authorization as checkin for 150euros a day while we waited to to showed our room while offering two “free” items to be ironed if we required for staying in a club suite. I could go on and on but in general a very 3 star experience at best and not deserving of a 5 star rating and even more so a Ritz Carlton franchise. Photographs extremely well but much better options with a lot more value in Barcelona and one to avoid for sure.
Clearly this hotel was built in the 1990's and it's rooms and management practices haven't changed since. While it's rooms are still okay, if a little scuff marked, they are spacious and comfortable. The staff are very friendly and seemingly competent. However, in 2018, charging €25 per day for terrible wifi or €35 for marginally better wifi is an outdated and unacceptable practice - in fact i can't remember the last time I had to pay for wifi access in hotel. To add to this, the room safe wasn't big enough to take a small laptop - I can't imagine that there is a single person who in 2018 doesn't travel with a laptop and doesn't want to lock it in the safe, not at the Hotel Arts, the safe dates back to a time when all we needed to to lock away were our passports and filofax's.
Other than that, getting out of the hotel is somewhat annoying as you have to take 2 lifts and the drinks by the pool are exorbitant, even by 5* hotel standards. The location is good if you want to hang out on the beach, not as good if you want to explore the sights as it's a little dislocated from the town.