What We Love
- Staying in a piece of history
- Spa with Turkish hammam and Finnish sauna heats up chilly days
- In-the-heart-of-it-all location above the market square
- The elegant in-house restaurant, Milano, which specializes in Italian cuisine
What To Know
- Only suites have market square views—other rooms look onto St. John Street
- The market square can be noisy at night—light sleepers, avoid the second floor
- Lap swimmers are out of luck; there’s a sauna and gym, but no pool
- Free WiFi
- Parking On Site
- Room Service
Stay in one of the 15 rooms and suites in this converted 13th-century palace and you’re not just a guest at a hotel, you’re a character in a fairy tale. A fairy tale in which your castle has a nightclub called “Burlesque” in the basement and a sauna on the top floor. When you’re not out examining the Gothic cathedrals of old Krakow, sit by the window at the Café Ul La La and see how many evil queens, big bad wolves or ugly ducklings wander past.
In the Area
The hotel sits in the Market Square, which is also home to the Royal Road, the most popular stroll in Krakow, which is lined with monuments from the church of St. Florian at one end to the Renaissance-era Wawel Royal Castle at the other. Most of the city’s sights can be found along the walk, but it’s also worth venturing a bit further afield, fast-forwarding through Polish history; a twenty-minute walk from the castle is Kazimierz, Krakow’s Jewish neighborhood and cultural center and home to Oskar Schindler’s factory.
How to Get There
Nothing bad at all to say about this hotel.
The quietest city centre hotel we've ever stayed in.
The customer experience was exceptional from check in to check out.
The hotel is right on the square which is fabulous.
Breakfast was amazing, you must eat here on an evening, the fillet steak is exceptional, only critic is it came with truffle mash which was very lumpy! Did ask to change the mash for chips but was categorically told no.
Nothing is too much trouble for staff, all very helpful.
We had a deluxe room and this was like a little apartment, very spacious and comfortable. Slept like a log in the big massive bed.
All in all an amazing place to stay and well worth its star rating.
We spent 5 nights here on first visit to Poland. Exceptional Hotel, right in the centre of things. Great bedroom, breakfasts had something for everyone and staff oh so helpful. We spent each morning in a table window overlooking the main Square, watching Krakow life, locals and tourists, go by. Well done!!
I really, really love this hotel :) The building is old and full of charm and so unique. Location is perfect, right on old town main square. I started communicating with the hotel about 3 months prior to my arrival and was answered immediately every time - great service! Rooms are beautifully decorated and very charming and luxurious at the same time. You do get the feeling of being in a beautiful palace. Attention to detail and boutique are definitely the keywords to this amazing place. Service is beyond outstanding and the staff was extremely helpful at all times and we so appreciated the service provided :) A big thanks for that. Our stay did not include breakfast but paid direct and it was really, really good. The restaurant is great and we had excellent meals here, both lunch and dinner. Food is so delicious and service also very good. I can’t wait to return to this beautiful place.
Our trip to krakow was such a positive experience made perfect by staying at the bonerowski palace hotel. Everyone was super friendly, making us feel very much at home. Nothing was too much trouble for the staff, Robert gorczyca was very helpful to us from the reception desk with a good sense of humour too.
The hotel is in a perfect spot opening out onto the main square. Breakfast was comprehensive in the beautiful dining room. Fantastic coffee and the egg chef on duty throughout. Spotless, helpful staff, interesting decor and check out the cakes. Amanda and Vicki
We have just returned from a four day break at the Bonerowski Palace. It’s a wonderful hotel, situated in the main square just opposite the entrance to the Market Hall. We had the top floor suite, room 401, which we weren’t expecting!! It’s massive - a kitchin/diner, then a sitting room with two sofas leading to a lovely bedroom with a sloping roof, a dressing room and a bathroom. The bed was exceptionally comfortable and the whole place was spotless. The staff are helpful and accommodating and organised a taxi to collect us from and return us to the airport. We were on an accommodation only basis and wanted to experience as much variety as we could so we only had one evening meal there which was top quality. There’s a great variety of things to choose from for breakfast, including an omelette cooked to order. Krakow is a compact city and we have stayed many times already but never somewhere so central. All in all, I highly recommend this hotel!