Majestic Hôtel – Spa
What We Love
- Some guestrooms come with a kitchenette
- Relaxing in the indoor infinity pool after a day of sightseeing
- The room service menu includes traditional French, American and Lebanese fare
What To Know
- Located within walking distance of Arc de Triomphe and Champs-Elysées
- The hotel can arrange appointments with a personal trainer during your stay
- Valet parking is available for an additional fee
- Free WiFi
- Parking On Site
- Room Service
Set in the 16th arrondissement near the Arc de Triomphe and Champs-Elysées, the Villa Hotel Majestic merges the convenience of staying in a well-appointed apartment with the luxuries of a full-service hotel. Some guestrooms and suites have wainscoting, parquet flooring and ruby red furniture complemented by billowy curtains, as well as kitchenettes with a microwave, coffeemaker and cook-top. But if you rather not whip up something to eat in your room, there’s the bright and cheerful Le MagnuM restaurant. The cozy Le PremiuM bar doubles as an inviting living room, shaking up favorites like Luxury Normandy (calvados, champagne, grenadine and sorbet citron). And when you’re ready to get some exercise, you can use the well-equipped fitness center and indoor infinity pool.
In the Area
A five-minute stroll from the Arc de Triomphe, the Villa Hotel Majestic is located in the upmarket 16th arrondissement, an area that is largely residential and yet well situated for sites like the Eiffel Tower. The Baccarat Museum, the Guimet Museum and the Palais de Tokyo are all within walking distance, but a metro trip is required for major attractions like the Louvre or Musee d’Orsay.
How to Get There
We were placed in the old part of the hotel which as others have pointed out is tired and not well cleaned. More three star (at best) than the five star it misleadingly advertises itself as. The pictures on its website bore no resemblance to the room we were given. We had a room with a bathroom that had a glass window to the bedroom. If either of us used the bathroom the light woke the other.
The staff on the front desk are downright rude and unhelpful.
Avoid this place as you can get better hotels in a similar location for the rates these people charge.
We always enjoy in the Majestic Hotel and Spa in Paris. Helpful and friendly staff at the door, Not to speak about the conformable spacious rooms. Really looking forward to come back. The swimming pool is fabulous. Excellent price quality.
Giovanni and Leonard
We requested 3 months in advance to our arrival junior suites for three nights in the renovated part of the hotel....when we arrived, we were given one junior suite and on regular room in the old side of the hotel. These rooms are rundown, very dated and do not smell or look clean.
We waited for two hours for someone to try and rectify the problem, to no avail.
I can not comment on the renovated side of the hotel but would recommend staying clear of the old part.
I was really looking forward to staying here, I travel to Paris quite a lot for work so I visit a range of hotels and given the historical reputation of Hotel Majestic I was keen to stay here so much so I recommended it to several colleagues too. I now regret doing so. Though the lobby and spa area are great poor service / management and worse rooms left me deeply regretting the decision though there is a degree of duplicity on behalf of the hotel not just because the room was nothing like advertised but the name is a rip off. The actual Hotel Majestic is next door and now operates under the Peninsula brand. How this hotel can get away with fraudulently trading under its neighbour’s namesake surprises me.
In hindsight, I should have looked at the negative reviews on here before booking because really it seems some of the problems I suffered were quite fundamental flaws with the hotel itself rather than just a one-off bad experience.
Firstly, the room. It is exceptionally dated and not at the standard of a 5 star hotel. That is because the hotel is split into two. The front part of the hotel is full of dated rooms with undecoriated corridors that really look like the service passage parts of the hotel. I cannot do justice just how bad it is, I was honestly shocked. On the responses from the hotel they refer to it as “classic”. It isn’t. It is unmaintained, evidenced by the amount of accumulated dust and filth. That these rooms are serviced by their own lift and cannot be accessed from the main stair case further hoghlights how peripheral these rooms are. But not cheap either at c€400/night and thus not good value, the whole experience of staying in one of these is unlike any impression you get from the website. It is tantamount to false advertising.
Secondly, there is the heat. The room is probably 25•c, despite having the tempsture turned down to 10•c fan on what was meant to be a full force setting but you could not hear anything. This is is far too hot for me to sleep in. When I brought this up at the front desk the next day about this they did a whole song and dance about sending an engineer and when I came back was it fixed? Non. They sent another engineer and again pretended to have a look, basically gas lighting me that the room was cold. It was not. Then in they brought this huge loud, obnoxious airconditioning unit that was able to blow cold air into the room but the exhaust from the unit just pumped hot air behind it that the temperature in the room bairly changed and I had not just the heat but the noise ruining another night’s sleep. They know they have a problem with the airconditioning, evidenced by complaints on here going back over a year but it has not been rectified.
Now I do not know if this is just limited to this part of the hote but I was not afforded the decency or courtesy to be moved to another room. They said it was full so I could not change room as the hotel was fully booked but I was able to place a dummy reservation. So again, lying to your customers.
Thirdly and fourthly, minor complaints admittedly but mentioned for the sake of completeness, the gym and spa facilities open at 7am which is too late for those with a 9am meeting and the breakfast is a terrible waste of food let alone money - all sub standard items at a captive price point.
The Majestic is like a little gem, just 50+ rooms. The location is amazing. It is on a quiet street, a 4 minute walk from the Arc de Triomphe, a 5 minute walk from a view of the Eiffel Tower. It is in a more “neighborhoody” area of Paris. There are lots of restaurants and shops nearby. Everything in the area is extremely clean. Our room was so well appointed, so spacious, so lovely with it's high ceilings and wood floors. The staff was extremely helpful and friendly. We especially enjoyed working with Pascal, the concierge. He made many reservations and great suggestions for us. My husband and I would love to return to this magnificent property.